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Intelius Complaints - Fraud - Taking money out of my account

Review all Intelius complaints

Intelius

Posted: 2009-06-21 by   Debasis Panda
Fraud - Taking money out of my account
Complaint Rating:  100 % with 1 votes
Company information:
Intelius
High Wycombe, Buckinghamshire, England
United Kingdom

I HAVE NOT ORDERED THE FOLLOWING ORDERS WITH INTELIUS. A service I never asked for, never authorized!!!

I used this company one time for a search, paid for it $0.99, and then they charged me $19.95 on my credit card without my consent for 4 months now.

I SEE THERE ARE 4 ORDERS BEARING ORDER NUMBER CHARGED TO MY CREDIT CARD ACCOUNT FOR THE MONTH OF MARCH, APRIL, MAY, JUNE.

THE ORDER NUMBERS ARE

20256346 - JUNE 4, 19445951 - May 4, 18694673 - April 4, 17936747 - March 4
20256346 19445951 18694673 17936747

I WILL REQUEST YOU TO PLEASE REFUND THE MONEY AS THIS IS CAUSING ME LOT OF FINANCIAL DISTRESS. I HAVE ALSO NEVER USED ANY OF

YOUR REPORTS EVER NOR I WILL HAVE A NEED FOR IT IN FUTURE


PLEASE STOP ANY MORE CHARGES TO MY CREDIT CARD ACCOUNT AND REFUND TE ABOVE MONEY.
Comments United Kingdom Unauthorized Charges
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 323 days ago by   Intelius_Customer_Support 0 Votes
If you select a promotional price on the Intelius website, you will also receive a free 7 day trial of Identity Protect. After the 7 day trial, it will convert to a regular subscription and bill out at $19.95 monthly.

However, there’s no obligation. If you determine within the 7 day trial that you no longer want Identity Protect, you can cancel your service anytime, online or over the phone with a customer support representative.

It sounds like you have also accepted a third party company’s offer that is advertised on the Intelius website. If you no longer wish to be enrolled in that third party company’s service, please call 888-445-2727 Monday – Friday 4:30am – 9:00pm PST. We will be more than happy to assist you.

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