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Intelius Complaints - fraudulent charges

Review all Intelius complaints

Intelius

Posted: 2009-06-17 by

debbie60435

fraudulent charges

Complaint Rating:

Company information:
Intelius
Joliet, Illinois
United States

I used this company one time for a search, paid for it, and then they charged me $19.95 on my credit card without my consent. They have refused to answer my emails and calls for a refund. DO NOT ever give this company your financial information. They are a fraudulent company and an unethical one.

Comments

United States

Online Scams

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Comments

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Date | Rating

2009-06-17 by

ClassAdvocate

0 Votes

I have seen a bunch of these complaints over the past 6 months. HEre is a list of class actions against internet service providers. Nothing yet on your company, but take a look and I will keep you posted.
http://www.classadvocate.com/?direct=y&category=product&product_root%5B%5D=406

317 days ago by

Intelius_Customer_Support

0 Votes

If you select a promotional price on the Intelius website, you will also receive a free 7 day trial of Identity Protect. After the 7 day trial, it will convert to a regular subscription and bill out at $19.95 monthly.

However, there’s no obligation. If you determine within the 7 day trial that you no longer want Identity Protect, you can cancel your service anytime, online or over the phone with a customer support representative.