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Intelius Complaints - Subscription

Review all Intelius complaints

Intelius
Posted: 2009-05-28 by   Cathy Forrest
Subscription
Complaint Rating: 100 % with 1 votes
Company information:
Intelius
1495 Stewart St
Welch, West Virginia
United States

You can never reach anyone by phone. I did not authorize this charge of 19.95. I need it cancelled now.
Comments United States Unauthorized Charges
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Comments

 Sort by: Date | Rating
 108 days ago by   Intelius_Customer_Support 0 Votes
If you select a promotional price on the Intelius website, you will also receive a free 7 day trial of Identity Protect. After the 7 day trial, it will convert to a regular subscription and bill out at $19.95 monthly.

However, there’s no obligation. If you determine within the 7 day trial that you no longer want Identity Protect, you can cancel your service anytime, online or over the phone with a customer support representative.

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