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Intelius Complaints - Unscrupulous Tactics

Review all Intelius complaints

Intelius
Posted: 2009-05-27 by   andrew
Unscrupulous Tactics
Complaint Rating: 0 % with 0 votes
Company information:
Intelius
United States
intelius.com

Unbelievable - got jammed by the same "$0.95 special" that's all over the internet by these crooks. My wife pays the bills and they have been bilking us $19.95 for the past 5 months; notwithstanding the arguement that ensued upon that discovery, I just got off the phone with Amy the customer service rep - said she couldn't give me my money back but could give me a free people search. I said, "Now why would I want to deal with you shifty people at this point?!?" She says, and I quote, "Well now that you know what NOT to do we can..." This is the point at which I can no longer post the rest of the conversation. This is their customer service?!? In essence, now that you know how we unscrupulously deceive people, you can do business with us on our level? Are there any attorneys out there who need a good class action lawsuit to pursue? Count me IN!
Comments United States Online Scams
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Comments

 Sort by: Date | Rating
 233 days ago by   Debasis Panda 0 Votes
I have also been duped like you. How do I stop them from taking money for the nrext months
 115 days ago by   Intelius_Customer_Support 0 Votes
If you select a promotional price on the Intelius website, you will also receive a free 7 day trial of Identity Protect. After the 7 day trial, it will convert to a regular subscription and bill out at $19.95 monthly.

However, there’s no obligation. If you determine within the 7 day trial that you no longer want Identity Protect, you can cancel your service anytime, online or over the phone with a customer support representative.

Please call 888-445-2727 Monday – Friday 4:30am – 9:00pm PST. We will be more than happy to assist you with your account.
 114 days ago by   Debasis Panda 0 Votes
All I wanted was a address of a person and your site mentioned yo can get it $ 0.99.

You guys have used highly unethical practicle of tying me into a promotional offer and then converting it a full time subscription . This is daylight robbery and cheating and my 115 dollars have been taken away causing me a lot of grief

Its like declaring someone guilty unless proved innocent. How can it you can convert someone from trial to full time subscription without asking at a future date.

I want you to return my money immediately but there is nothing I can do as you you have mastered the art of fraud

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