Complaint Rating:

Company information:
Florida
United States

After an unsuccessful White pages people search my PC was directed to a business associate Intelius claiming they would be able to provide the phone # of the person I was trying to contact. There was a special discounted one time charge of $0.95 which I thought reasonable. I went ahead and attempted to gain the phone #. What I got was not a phone # but a bunch of addresses where it was apparent my long lost friend didn't reside.
There was a $0.95 charge made on my credit card. Two days later there was a $19.95 charge for unlimited lifetime search’s. I called Intelius about the charge and they claim I authorized the charge because somewhere in the verbiage about the discounted one time search charge was an agreement for the lifetime search charge. This may be so but why would a person agree to a discounted one time charge when they would get lifetime free charges? In my opinion, this is a scam. They did agree to remove the charge after my strong insistence.