Complaint Rating:

Company information:
Intelius Identification Protection Service
na
United States
Phone: 1-877-974-1563
intelius.com

I was shocked to see the charge knowing I had only made one purchase that month. The charge was made to 'Intelius People Search' for a promotional $.99 cent basic address and phone search. The catch is that to get this $.99 search you agree to their terms. Those terms are a subscription (monthly) to their ID Protection Plan for $19.95 that can and must be canceled in seven days to get the search for $.99. Displayed as a special offer you select no but don't realize that selecting the $.99 search signs you up for the ID Protection Plan. NICE LITTLE SCAM that is perfectly legal. It is my fault for not studying the layout a bit more. All you can do is to call the number I listed in this complaint, when prompted to select a number for specific options press 5 and that will connect you to a service rep. Be pissed, tell them how sneaky the whole bit was and demand that they cancel your subscription now! They will not credit your credit card charge, because after all you did make a choice and it was to try to get something for next to nothing. Truth is it cost a few bucks more than the regular search price.
A few million suckers and that's 10 plus million dollars profit last month alone. I think " If it's to good to be true... You know the rest.
Jack Dickson here and I'm checking out.