Insure2drive review: Insurance

I have been with the this company for almost 3 years, now out of the blue they failed to take a payment out of my account (not my fault), so they sent me an email saying that my payment failed and i need to call them or they will cancel my policy. So i called them and asked them what had happened and they said they were unable to collect the payment and i would have to pay an extra charge of £20 (which is crazy), i then explained that i am moving and i will need to change over my address. So i made the payment and the lady on the phone said that someone would call me to finalise the address change. Today i get an email that my policy has been cancelled, so icalled them and they said i need to pay £116.80 in order to get my policy back up with the new address.

This is not the first time i am reading up about this company.
They are a small little room with people in running this business.
I cancelled with them and told them i will be joining a proper insurance company. Becarefull of this company.