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CB Collection Agencies Review of Innovative Debt Recovery Inc.
Innovative Debt Recovery Inc.

Innovative Debt Recovery Inc. review: IDR Dain DeFelice

J
Author of the review
9:18 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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I met with President Dain DeFelice and
Chuck LaPose their Director of Operations at Innovative Debt Recovery
Inc. and a discussion took place they agreed to hire me on a 1099
contract basis, commission only with residuals to be paid for 2 years if
I quit or they fired me and also since I am ill and about to start my
second round of chemo therapy injections, Dain De Felice and Chuck
LaPose made certain promises to me such as that I could pick a
beneficiary to be paid for those 2 years in case of my early expiration.
Also, I or beneficiary would be paid 30% on all fees collected on the
collection agency side - for any of my clients. They also have a law
office that shares a suite space with them and in the collection
contracts that I was sending out to prospects, there was an option for
the collection agency to forward to the attorney for a higher fee split,
once the collection agency was at a dead end on any account. I was also
offered a reduced fee schedule on the legal fees, since IDR- the
collection agency has the accounts assigned legally at typically 40% I
would get a kickback on anything collected on the legal side also. I
worked for them at their offices and from the office in my home for over
80 days total all along hearing that they were working on the contract
and would put their promises in writing. After month one of driving a
50 mile round trip every day to work and working commission only I was
discussing with Dain DeFelice that it was becoming a financial burden as
it was taking time to earn fees – Dain then stated that at the end of
the second month I would receive a check for $1500 to cover all of my
bills and every month thereafter until my commissions exceeded the 1500,
that way I could continue to work and be able to pay my bills. He also
gave me a Corporate Gas card and stated I could fill-up one time a week
for up to $50 per fill, once a week. That was great as it would cut my
gas costs down to $200 a month (after using the gas card) Weird things
started happening such as them contacting all of my client s and not
telling me about it- demanding I copy the staff at Innovative Debt
Recovery Inc. on any emails to my clients? But they were emailing my
clients without telling me about it and only copying each other, then
they finally came out and fired me and are refusing to pay me the $1500
for March as they promised me and any future commissions period, well
they fired me last Thursday after I had worked for them for over 80
days, brought on over 30 + large clients and they are refusing to honor
anything form this point forward no $1500 to cover my bills as promised
no ongoing commissions and stated they have instructed all of their
clients “that I brought to them” to ignore me if I contact them and to
not respond to my emails and calls… REALLY? Some of these companies I
have done business with for over 5 years and now 3 days before my rent
became due and a week before my treatment have found out this company is
not going to pay me. And that really put me in a terrible position. It
is causing me a lot of undo stress regarding my families’ well-being. I
worked my heart out for this company and they have lied to me. Also I
have found out that the attorney they share space with and had me
engaging these clients with has been reprimanded by the Arizona State
Bar twice before my bar complaint and according to the State Bar of
Arizona the practice of fee splitting as explained by MR. Dain DeFelice
is prohibited. They are investigating my claim and getting back to me. Also
I have discovered that neither the collection agency or the attorney
are licensed to practice in many of the states where the debtors are
located on these accounts and there are several pending complaints on
file – Per Dain DeFelice because of their licensed activity. I also ran
the attorney they had me involve these companies has also been listed as
a defendant in several cases in Maricopa Superior Court – per state
records. My family and friends have donated money for me to cover
my bills and I am very upset and scared for the well-being of the
companies that I brought to the table. I will also have to civilly
litigate to get any compensation form either the collection agency or
law firm as both are refusing to pay me or to fairly discuss a
resolution.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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