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InLine-Tube
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1.6 7 Reviews

InLine-Tube Complaints Summary

1 Resolved
6 Unresolved
Our verdict: With InLine-Tube's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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InLine-Tube reviews & complaints 7

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3:55 pm EDT
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InLine-Tube Bolt that connect flex line.

The bango bolts with the fluid opening that connects the flex brake line to the calipers is a size too large to screw in, do you have a smaller size that will work with the flex lines I have? The calipers I'm using are 2000 camero f body . Also do you have the brackets for the front wheels that strap the brake lines down where th flex line connects to the hard line.
Thanks you . Paul Seng [protected]@comcast. Net

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8:01 pm EST

InLine-Tube brake lines

Buyer be aware I bought brake and fuel lines from inline tubes! I bought two full sets of brake and fuel lines from inline tube for 2 cars of the same year make and model that Im restoring. I was buying my parts ahead of time as I had the money. When I received the lines I inspect them to make sure I had all my lines. It appeared I had all my lines and they looked right for the car. Granite I didn't start to put the lines on my project till 10 months after I bought the lines remember I bought 2 sets of lines and both sets were the same as they should be. Both cars are original and all lines were as they came from the factory. I got my lines all laid out and putting them on my car. All the fuel lines went on ok then I was working on brake lines all brake lines were Ok except for one that was too shot that ran from the master cylinder to the left front wheel. I think even if I made the line straight it would had still been to short. I was thinking not to big of a deal I would call and send the line back to them plus the line for the other car as it was just as short so they could see what I was talking about. So what I sent inline tube was my original brake line so they could make 2 lines off of it and the 2 wrong lines they sent me. What inline tube told me I would need to buy the 2 lines that I needed as they could not help my out as to much time as pass (10 Months) since I bought the 2 original set from them. They had me in a hard spot and I needed the lines that should have been right at first. Was not to happy about the deal but I bought the 2 lines. When they sent me my lines back I didn't get back the two original lines that I paid for the first time the only thing they sent me back was the 2 lines they made for me and the original line I took off the car so they could make lines off of it, Inline tube kept my wrong lines that I PAID for. I have no need for them as I was going to trash them but its the idea they kept them. I call inline tube about this and they told me there not going to send them back the wrong lines. They belong to me as they did not make it right as I had to buy the right line I should had gotten in the first place. I thought about making a police report against inline tubes. Inline tube called me back about 15 minutes later and said they would give me a 30% credit I told them I paid 100%. I been more than willing to paid the shipping cost over all of this. Im just letting everyone know how inline stiffed me. I guess I should had installed the lines on my car the day I received them then they MIGHT had made it right with me. Im just saying Buyer be aware
1

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2:29 pm EDT

InLine-Tube break lines

Terrible! Rip Off! Zero Communication!

They sent me the wrong parts over two weeks ago, have never not once returned any of my calls and I have to repeatedly call them, as of yet still have not made any attempt to send the correct parts, and for me to return the wrong parts they expect me to pay them $60! Outrageous!

Very bad customer service!

Natasha Taylor

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6:05 pm EDT
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InLine-Tube Poor business practices

The Company called Inline Tube out of Michigan are in the business of ripping people off. I met them at a swap meet and was told they could get me the parts I needed for my classic car. I ordered brake lines for the front and back of my car and when it was received I found out that it was not the correct size and looked nothing like the originals that I had just taken off my car. I took pics of the old and new lines and sent email to them stating that they were not the correct lines. Inline Tube in turn proceeded to tell me that they knew they weren't the right ones for my car, but still shipped them to me. They said they should fit. Why would you send a customer an order if you know that it is not the right item. They said their technician knows what he is doing and he made them to fit my car. I asked if I could send the back line back and get my money back and they told me it was a set and that they couldn't do anything about it. I will never do business with these people again! WARNING! THESE PEOPLE ARE THIEVES WITHOUT MASKS!

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7:06 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

InLine-Tube Parts sent were wrong

I purchased $2200.00 in parts from INLINE TUBE in July 2013 for a 1969 Camaro we are restoring.

We installed the parts over the course of the next few months. When we got to the brake kit, we noticed that the shocks would not

fit in the car, so we checked our invoice and found that they had invoiced us for a staggered rear shock brake kit but instead

sent us a non staggered brake kit. We called and emailed Chris and Jake at Inline Tube in January 2014 to ask them to correct

the problem. They requested pictures and we sent them . They did not respond. Finally, we tracked Jake down after a week of

calls and emails and he said he would send us the needed parts, but would have to charge us $180.00 for the brackets to

complete the kit and $40.00 for shipping . (I saved the quote ). I could not believe he wanted to charge us again for a mistake

that they made. I looked into the brackets that were needed to finish the car and a competitor of theirs (The Right Stuff Detailing )

had them for $99.00. Not only did they want to charge me again but also they wanted DOUBLE the going price. I also found out

that the wholesale price of the parts needed was $45.00

Clearly after reading on this site I am not the only person ripped off by INLINE TUBE.

Finally I tried to escalate this. I was told by Chris that the owner would not take calls or emails. I emailed the manager in February

2014 and still have had no response
.

I am not able to finish the car without these parts from their kit.

Joe P

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C 12 JONES
, US
Feb 10, 2017 1:52 pm EST

Called to get a thread size for a custom project and their tec. said they had no way of knowing thread size? They claim to make this stuff. Dodged the bullet . Ill go to NAPA .

ComplaintsBoard
B
12:00 am EST

InLine-Tube Wrong lines, no service!

Fellow Gear Heads, I note that this is the second complaint for this poorly operated company. I'm upgrading the brakes on a 69 Z/28 and went to Inline Tube because of their advertised "custom lines for your project" promise. I sent them a complete listing of the SSBC system I was upgrading to, as instructed by the salesman... 'so we can match up your needs.' He said their brake conversion set was the best fit, so I ordered it. I expected to have to do some modification as it was a custom installation, but found that the master cylinder-to-distribution block lines would not fit with none of the fittings compatible. Then all of the lines going to the rear axle were both the wrong size and the wrong fitting. When I called and it was clear that this line set wasn't going to work, they wouldn't take it back because they had sent what I had ordered... never mind that it wouldn't work. Then they trashed the SSBC system, saying I should buy some more of their stuff so the lines would work... yeah, right! So I'm taking my lumps and warning all of you about this shoddy company!

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JIM OWENS
Taunton, US
Sep 13, 2010 12:09 pm EDT

INLINETUBE SUCKS. Or should I say the people who work there/ NOT the product. NO COMMUNICATION OR FEEDBACK TO THEIR CUSTOMERS I have purchased many items in the past few years and all the items alined /matched up with very little or no problem. Until I tried to get a 'Carb to pump" fuel line . I received the wrong diameter/configuration which they insisted was correct. I sent them pics and I CALLED to talk to the salesman several times. BOB ( or BOOB ) the salesman said he would " check into it a get back to me". That was ONE month ago. He NEVER EVER called or emailed me to let me know what was going on . ALL this FORKN aggrevation over a $ 25.00
part. Get this -- I can return the $25.00 part -- but it will cost me $ 14.00 for shipping plus a 20% ( or $ 2.50 ) restocking fee. And they will not
except the product back without talking to a customer service rep who then must give you a Return Authorization number. In searching the internet
I have found alot of people that are unhappy with this company. They DON T stand behind what they sell. DON T BUY FROM THIS COMPANY

C
C
1976 chevy down
Garner, US
Dec 23, 2009 11:11 am EST

Dont do business with this company once they get your money and the product underperformed you are out of luck. My 76 chevy needed a proportional valve and i found inline tube online advertisement for specialty parts for older vehicles like mine. I ordered the valve and it performed for 3months and my mechanic said that the valve is bad. Inline would not refund my money i had to go to the junk yard for the part that now works fine. I just want my money back and send them this faulty valve back. I dont want anything from Inline tube except that and i wont be getting anything else from them. Dont do business with inline tube 15066 technology drive shelby, MI 48315 phone #[protected] Kelvin is sales rep.

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12:00 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

InLine-Tube - An expensive lesson learned!

Hello car enthusiasts, My story is about a company called In-Line-Tube ( 15066 Technology Drive, Shelby Township, MI, 48315)....I am restoring a 1958 Plymouth Fury to original condition. Acquiring parts for this car has been a long and dreaded task. I decided to use In-Line-Tube "CNC computer pre-formed tube" stainless fuel and brake lines and I ordered...

Read full review of InLine-Tube and 23 comments
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