Complaint Rating:

Company information:
wellnesslab
Illinois
United States

I authorized these people to take the .99 for the free trial. 3 days after I recieved the product I cancelled. I got phone calls (seemed like 2 compainies) trying to sell me this product. I told these people I had recieved my free sample and had cancelled. After the supposed cancellation deadline I recieved one product of colon cleanse, and one acaiberry detox. When my credit card bill came they had charged me 81.54 four times. When you call you get the run around and you are asked for a confirmation number that was never given when you called to cancel. So then you get a confirmation number and you need to ship the product back (at your cost). When you call later to check they want a copy of your delivery confirmation number from the post office. There isn't anyway to contact them on the website they provide. They ask for 2 pieces of info your email and zip code, then it tells you to recheck what you have entered. So the website gets you no where. Avoid these people at all costs!!!