Infinity Incentive Group
8777 East Via de Ventura, Suite 399
Scottsdale, AZ 85258
My boyfriend and I participated in a time share sales presentation in May 2006. We were promised a 'Free Cruise for Two worth $1,200'. I followed the directions on the form we were given and mailed it to the Infinity Incentive Group along with the $299/each that we were required to pay for taxes. We had to submit three separate dates at the time. My dates were in Sept, Oct and Nov 2006.
In July, I was contacted regarding the cruise in Sept saying that the date was not available and will be contacted 60-90 days before my next requested date. I was never contacted, so I called in September regarding my Oct date. I was informed that my account was placed on hold because I did not response to their call within 48 hours. I never received a message from Infinity. Anyways, they told me it was to late and so they can't booked me for my third date and that they would send me another travel request form. She continue to say that I have penty of time to book, since my voucher is not expired until September 2007.
We requested April, May, and June 2007 as our next 3 dates. I was inform in December that April is not available and they will contact me again regarding May. I was contacted in January, stating that May is a peak season and it would cost over $1000 per person. Which is too expensive for a "free" vacation. So I requested the June date. I was then informed that it will be peak seasons all the way up till my voucher expiration date. And if I want, I can request a refund or pay for peak seasons price.
I would not recommend anyone wasting their time going to a timeshare presentation hoping to receive a "free" vacation. It will just bring you lots of headache and annoyance. Because of this experience, I will never go to a time share presentation that offers any "free" vacation or at least, anything with the name Infinity Incentive Group attached to it.