Complaints Logo
Complaints Board | Submit Complaint | News & Stories | Recalls | Consumer Tips & Tricks | Videos | Mess-Ups!

Sponsored Links

Last discussed

1. (0 minutes ago)
Global GSM Lotto
Fake message
2. (1 minutes ago)
UK GSM Win
Fake message!
3. (8 minutes ago)
5967 sensible-hlp.com
unauthorised withdrawal was made by this company from my credit card account
4. (11 minutes ago)
Evershine Express
Fraud company, loss of goods, no response
5. (20 minutes ago)
ICICI Credit Card
ICICI LOMBARD GIC LTD

Consumer tips & tricks

Worst rating

5. 360 Share Pro (-311)

Subjects of wide speculation

1. Novelty ID Factory (1303)
Take your money and run away
2. KmartFeedback.com (1265)
$2500 gift card survey!
3. Castaway Pools and Spas (693)
Never came back to finish the job!
4. Dr. Sydney Coleman (559)
Buyer beware!
5. CIC Triple Advantage (535)
Signed up for service I never received and did not want or need!

Stay away

1. Airtel (1018)
3. Sears (307)
4. Nokia (299)
5. Direct TV (297)

VoteAndDate.com

INESUN Complaints - Terrible service!

Review all INESUN complaints

INESUN

Posted: 2008-03-22 by Chris [send email]
Terrible service!
Complaint Rating:  0 % with 1 votes
Company information:
Inesun
Hong Kong
www.inesun.com

Warning Warning:

Don’t buy from www.inesun.com (in Hong Kong), or on the Ebay site. They sell second chose articles (mine has worked for less than a hour). I bought a rear back mirror for my car. The send me another mirror (but they did not replaced the connection cable). That mirror has only worked for a hour. The connection is blowing the mirror. They promise you, that you can collect the shipment cost. I have asked for it (but I haven’t received a penny). They promise you a 100 % customer satisfaction (I got less than a percent). My experiment with inesun has cost me about EUR 100, and the LCD mirror is still defective.

They don’t want to help me anymore.
Comments Hong Kong Consumer Electronics
Share with others:   Digg it!  Del.ici.ous  Furl  Yahoo My Web
Was the above complaint useful to you?    


Comments

156 days ago by Rick [send email]
I agree! I purchased this item: http://tinyurl.com/6ahqxl from inesun and i paid for it right away.

then i never heard anything, after emailing them a bunch of times i got a response saying it was some

festival and they wouldn't ship it until after it was over. first of all. that's ridiculous. if i sold

something at Christmas i'd still ship. Anyways, i told them i wasn't too happy about it and as there

was a language barrier to some degree i got something like "thanks you for your happy response! we

look forward to more good time business in future" or something along those lines. i'd say it was

some BS form letter, but it didn't even make sense. i kept emailing but it didn't matter. finally, a

couple days shy of a month later i get a notice that they've finally gotten around to shipping the

item. great so now all i have to do is wait another month. it took a long while, but it came eventually.

now.. i'm happy i have it, i haven't left feedback on ebay yet because i like to make sure everything

is "happy good times" before doing so, also threatening to leave bad feedback gives us some

leverage, although not a lot, it's something none the less.

so, the receiver is neat the camera is small. it looked just like the picture. however it didn't do

everything i was promised by description it would do! Now, one of the reasons i selected this model

was because you could use an HDD with it. i was under the impression i could mount a 2.5 laptop hdd

inside, so it'd be like a portable usb hdd with a screen, that i could watch movies, browse files,

listen to mp3's on as well as use it as it's original intended use. security. well, it had a tf slot at the

top for sd mem cards, which was as promised, but i couldn't put an hdd in it. upon re-reading the

description it didnt actually say i could put one inside, but it did say it supported SD, MMC

Card/HDD as well as: MP3/MPEG-4/AVI/ASF/ADPCM/MOV/WMV/WAV)

(JPG/JPEG/GIF/TIFF. go look at the description, in stating that it's 2.5" and supports HDD it

gives the impression it will hold one, maybe it's just me. anyways, it doesn't. It does have a usb port

on the side of the receiver unit however, which i assumed was for moving files off the internal

memory to a pc.. which it is.. sort of. when you plug it into a pc it says ""storage or update" which

would give the impression you can use it as i thought, in regards to storage, or upgrade the firmware.

moving on.. this unit did not play ANY movie types. i got it to play an mp4 file, which was already on

the internal memory as a demo. i added some files, mp4's, avi's, asf's etc. it also wouldn't view

pictures, ANY type. this of course was really the least of my worries as i didn't buy it to look at

pictures i can view on my computer.

so to say the least, i was very disappointed and emailed them telling them about how it doesn't work

properly and told them it doesn't play movie files of any type, all it does is display the wireless

cameras (at least it did that right) and record them. although that was another issue. i'd have it

recording and it would just shut itself off after 10 or 15 minutes.

after much correspondence back and forth and me getting more and more frustrated i asked if they could send me an updated firmware for the device as it apparently has the option as i mentioned when u plug it into the usb port of your computer. they gave me the run around on that then finally sent me a file. i thought finally, i'll upgrade the firmware and all the problems will be gone and it will work as it's supposed it.

they sent me a picture file converter. that's right. they sent me a program that converts any picture to some other format that the device can read.. which is funny considering the device is supposed to be able to read ANY picture file ANYWAYS. i was really pissed now. i mean i didn't give a crap about the stupid picture viewing function so finally i told them i was returning the whole thing and that i wanted a refund immediately.

they said they'd be happy to refund for me and thanks for my happy good time response! freaks. they told me i needed to use the cheapest method to send it back to them, which i of course was going to anyways because i wasn't expecting them to reimburse me the shipping fees after all i had already been through. well.. i told them the cheapest form of shipping didn't come with a tracking number, they said that was fine. my mistake.

i sent it a LONG time ago.. they could have received it 20 times over yet they tell me they never got it. i am so pissed off. i send them an email everyday demading my refund they tell me they will of course refund me when they receive it. man.. total BS. i'm sure they have it. i just don't know what to do. i spoke to ebay and they said that after 60 says there isn't much they can do and to top it all off after all my threats of leaving them bad feedback, i actually went to do that today finally.. and i no longer have the option to leave feedback for that item.

anyone have any ideas?? i mean jeez i spent quite a bit on that unit and went through a lot of BS with it only to come up empty handed and seperated from my money?

Don't deal with www.inesun.com they are scammers and procrastinators and will jack you the first chance they get. this has never happened to me EVER. i am a good ebayer but after this i'm afraid to buy stuff off ebay again!

Rik

Previous | 1 | Next

Post your Comment

Please check text spelling before submitting comment
Your Name
Your E-Mail Address
Your E-mail is invisible to others
Your attitude towards ComplaintAgree Neutral Disagree
Comment text
Confirmation code

Search

Videos

Internet Safety - Protecting Against Identity Theft

Categories

   - Roofing
   - Banks
   - Loans
   - Car Rental
   - Mattresses
   - Cosmetics
   - Appliances
   - Ebay Scams
   - Phishing
   - Timeshares

Smile upon Life :)


RSS Feed
 
India Consumer Complaints Forum
Pateretaju sudzibas
Caller Information, Unsoliceted Phone Calls