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India Today Book Club Complaints - Non reciept of books ordered oline even after 3 months of online payment

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India Today Book Club

Posted: 2008-06-19 by Vijay [send email]
Non reciept of books ordered oline even after 3 months of online payment
Complaint Rating:  0 % with 0 votes
India Toady is a well known media house in india. I had ordered my books through online payment on 30 april and till so far i didn't receive my order. Customer care is not giving any feedback. Its been 2 months talking to them, but i have not received my order and now they are not even picking the calls also.
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Comments

87 days ago by Himanshu Sinha [send email]
kind attn:Mr.n.sawhney,
thisis to bring to ur kind notice that i booked one encycopedia pack on 29/april 2008 and made payment of Rs.574/- thru credit card with a assurance of delivery within 4-6 wks, as per ur notification.But still after 3 months i have not recieved my packet.The email given by you that it returned undelivered is totaly baseless.Till date I have made 25 calls to ur call centre for the delivery, but every time a new thing cropup with the intention of not making the delivery.yesterday i called up again and i came to from mr.jitender kumar that my packet is still lying at the ware house.I don't understand that so called such a big publishing house and there employees are working in a such manner that customer will never like to buy things from india today club again in life .such a bad experience with it.Now i think i have to go thru LEGAL COURT OF JUSTICE TO GET MY PACKET FOR WHICH I HAVE PAID 3 MONTHS BACK.Mr. sawhney PL.ARRANGE TO SEND THE PACKET BY NEXT WEEK ITSELF.

THANKING YOU,

SINCERELY

HIMANSHU SINHA
35 days ago by Vinod Jain [send email]
I WANT DETAIL OF HOLIDAY PACKAGE.

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