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1.5 51 Reviews

IndiaMart Complaints Summary

4 Resolved
30 Unresolved
Our verdict: With IndiaMart's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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IndiaMart reviews & complaints 51

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Newest IndiaMart reviews & complaints

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6:02 am EDT
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IndiaMart supplier cheating and absconding

I order some medicines from one fraudulent company named Animate Pharma, who was very prompt in replying initially to all queries but when the payment of 9K was made, the person responsible Kranthikumar, stopped responding and never took any calls from me. Now my product was not delivered nor my money was returned. I urge anyone to be careful with Indiamart and its dubious suppliers. I hope i find my money back

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11:59 am EDT
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IndiaMart Fraud Suppliers

The so called verified supplier are fraudulent, they take the advances on behalf of the order given to them and after on they will not pick up the phone and after the Complaint placed in Indiamart they just have nothing just to say and after so many calls to their customer care number they mainly put your call on hold and every time new complaint number is issued, and after so many calls they will disable the supplier firm from the portal and nothing can be done against the supplier and their verification department.

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Update by manpreet khanuja
Jul 20, 2016 5:16 am EDT

They verification of the suppliers is only on the basis on paid membership, they have nothing to do with the supplier identity and its real business.Only thing they have to do with is the money the supplier is paying off, years of the business does not count the Faithful of any business
BEWARE from Indiamart.com

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3:12 am EST
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IndiaMart Fraud scam liar companies on indiamart

Last week on Friday 11/12/2015, I sent money from Western Union to two suppliers that I found on Indiamart, 235 usd to Squibb Pharmaceuticals Limited and 425 usd to Pharmanova Private Limited.They were supposed to send us medicine in return, I kept my promise I paid for the items but Squibb Pharmaceuticals started asking more money for so called refundable insurance EMS fee and customs fee, there are no fees like that we all know that EMS doesn't deliver to the door in United States, USPS does. They made fun of us, called us "you poor man" etc. No replies since then from this scammer Squibb Pharmaceuticals company, be careful, they are all fraud.The money was sent to Prune Scales for Squibb Pharmaceuticals. The other Pharmanova Private Limited they first told me the package would be delivered, the package was delivered etc it has been a week already, no news, no tracking info, nothing, I wrote to Indiamrt several times but they just don't care, I am curious what kind of suppliers or people do they work with?We just wanted to do business with Indian companies, in just one same week we lost 700 usd for nothing, the money is completely gone, If we knew that they would turn out scammers we would go and donate the money for good, please be alert for companies on Indiamart, we are scammed by two companies in the same week from Indiamart.

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jayceeee
Bacliff, US
Jan 28, 2015 1:43 am EST
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I sent 550 dollars to a supplier or rather scammer named Eivis Venango Gala of camaroon and got nothing in return do not trust this site.

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3:32 am EDT

IndiaMart They asked to pay for the insurance and vanished somewhere

When I placed the order on the website www.indiamart.com, the rep told me that the insurance wasn’t necessary and it was optional stuff. I placed the order and on the next day I received the email, where the seller asked to provide the insurance. I was a little bit confused, because I didn’t want to buy it and pay $200 for nothing. The seller reassured me that I needed it, but after that no news from him. Has anyone had any deals with these guys?

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3:52 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

IndiaMart FRAUD CHEATING BY DINESH AGARWAL

INDIAMART & DINESH AGARWAL, MK CHOUHAN, — BIG FRAUD

Indiamart is a big fraud, managed by Dinesh Agarwal. Robbed my money, no product/ services from Indiamart
Customercare is hiding.

1) I was getting 20 calls everyday from Indiamart scammers when I was free lister on Indiamart.

2) once I paid subscription for free catalog and buyleads –paid for 500 credit points . ( Manpreet Kaur scammed me) all my credit points disappeared in bogus/ fake/ fraud buy leads, even those buyleads will not have product details for them to quote. What if someone ask that he wants to buy “CLOTH”, without mentioning model, brand or any description. All my money were robbed in pushing me such bogus leads from their own generated companies. These frauds drained all my money . Besides I was promised free catalog site or link to my own website, but none was done. ( Have telephone recordings and email proof)

3) I called every one, nothing happened, then I complained to [protected]@indiamart.com, Even no response, But they deleted all my products/ listings and offers which were already there from last couple of months. Besides they did not reply to me despite my dozens of calls and email follow ups in last two weeks.

4) My company profile is blocked.

Now I am trying to call every tom dick and harry but no one comes on line., Swati, Singh, Ketan, Manpreet kaur, Vinay Bhagwani and Dinesh Agarwal are missing and not willing to reply professionally or resolve.

They just don’t want to hear complaint of their wrong doings.

Beware of Dinesh Agarwal, if you complain about services, you will be blocked and your money is gone, I am taking up matter with Indian trade missions- overseas and various international forums to make them learn business ethics. They are real shame for India.

Looks like Dinesh Agarwal, Brijesh Agarwal, Chetna Agarwal, M. K. CHOUHAN, RAJESH SAWHNEY, DHRUV PRAKASH needs to work on better thing to make money, rather scamming, cheating and duping people.

see how many complaints and single star rating :

http://www.mouthshut.com/websites/IndiaMart-com-reviews-925000541

http://www.consumercomplaints.in/complaints/indiamart-c114247.html

http://www.grahakseva.com/complaints/14096/wwwindiamartcom-is-fraud

http://www.complaintboard.in/complaints-reviews/indiamart-l42549.html

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Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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12:53 pm EST

IndiaMart Worst experience in my life

I ordered testosterone cypionate from the website www.indiamart.com. I paid for it about $145.99 and the seller sent the confirmation email, where he stated that within 7-10 days I would receive my order, but I was really disappointed when I received it. The seller sent me empty bottle, and he refused to change it or return money. Please leave comments about this website, because people should be aware when they deal with such irresponsible people.

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5:51 pm EDT
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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

IndiaMart Information and Pictures

The supplier in question is registered with IndiaMART, among other sites. Joy Hair Exports and yes the supplier stated on his website that they were a manufacturer but come to find out that this supplier sells hair out of his house and advertising that he was a leading manufacture in India. That information posted on the website is not true and very misleading. The supplier in question is:
joyhairexports, Mrs. P. Suganthi (Proprietor) On March 6, 2013 I purchased a sample order of 4 bundles of virgin cuticle natural color human hair from Joy Hair Exports.

Below you will seed the receipt from MoneyGram:

Date/TimeName/CompanyDestinationAmountStatus
Mar 06, 2013
12:46:03 PM CST
N SATHIYA RAJ
INDIA
235.00 USD
Available

Ref# [protected]

What I received from Joy Hair Exports was non-remy, blended hair that had been dyed. The hair shredded and matted so bad I had to take the hair out of my head within one day have having it installed. I received 4 bundles of trashy hair for $235.00. I also paid my stylist $150.00 to sew the hair in.

I have sent emails with pictures of the hair to Mrs. P. Suganthi (Proprietor) of Joy Hair Exports since March 13, 2013, I still have not been able to resolve this issue in received my refund of $235.00. I have also sent emails and pictures to Indiamart, The Directorate General of foreign Trade (DGFT), and Depty Shiriskar, Assistant Director, EIA-Chennai to inform them of the issue with Joy Hair Exports and I have not been able to receive any help at all in getting my refund back of $235.00.

This company is not a manufacture, he sells hair out of his home. Please help me get my money back please. Not a good person to do business with or to buy hair from! The hair is no good so please don't buy from them!

Joy Hair Exports, Chennai [Mrs. P. Suganthi]
Email: [protected]@yahoo.com | Mobile: +(91)-[protected]
Website: http://www.indiamart.com/joyhairexports/J
If the supplier in question, is registered with IndiaMART and we find anything suspicious, we will immediately block the said supplier's listings/ advertisements/ services from IndiaMART.com and other associated portals.

I will forward to you all the emails between joyhairesxports and my self since I made the purchase and I still have not receive my refund of $235.00.

Importer Exporter Code

IEC : [protected]
IEC Allotment Date : 28.08.2012
File Number : 04/04/130/02145/AM13/
File Date : 27.08.2012
IEC : [protected]
Party Name and Address : JOY HAIR EXPORTS
NO.7A, 26TH STREET, KANNAPPASAMY
NAGAR, KAVANGARAI,
CHENNAI/TN
PIN-600066
Phone No : [protected]
e_mail : [protected]@yahoo.com
Exporter Type : 1 Merchant Exporter
Date of Establishment : 05.05.1975
BIN (PAN+Extension) : EEKPS5633K FT001
PAN ISSUE DATE :
PAN ISSUED BY : UTITSL, MUMBAI
Nature Of Concern : 4 Proprietorship
Banker Detail : IOB, 59, IST FLOOR, BYEPASS ROAD, REDHILLS, CHENNAI-600052
A/C Type:1 CA
A/C No :[protected]

Directors:
1. P.SUGANTHI
MUTHIYAN
120, SAMIYAR GARDEN,
SAIDAPET WEST, SAIDAPET,
CHENNAI/TN
PIN-600015
Phone/Email:[protected]

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Update by xtrodinare
Nov 19, 2013 2:00 pm EST

Joy Hair Exports has resolve this issue with me after refunding me my money of $235.00 after 8 months... I don't know what quality of hair that they have order at your own risk..

Resolved

Joy Hair Exports of Chennai resolve the issue of refunding me my $235.00 after 8 months. I do not know the quality of their hair so order at your own risk!!!

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Lubin Jessica
, US
Apr 07, 2016 10:22 am EDT

I just got my hair today and I have to say that I reallllly love it! This is the best Indian hair I have ever seen and I will be ordering from you in the future! Thanks again for helping me select the good texture of hairs. I am so happy I ordered the wavy hair!

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N
nandhu p
, US
Apr 03, 2016 2:25 am EDT

This is Clarice, I purchased hairs recently, it is excellent quality of product for very good price. Trusted business experienced.

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10:38 am EST
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IndiaMart cheated online

Sir I found Mr. Jaydeep Udeshi on INDIAMART,
he had put sell offers in the name of madzone
I cintacted him and enquired for microSD cards.
I made the order
as he demanded 10, 000 rupees in advance I made the payment via state bank to their account on 1st february2013,
Now till now 3 march Ididn't get anything
As I was repeatedly asking
He said that he would return my amount on1march2013,
So I waited
After 1st march He stopped responding
I am not getting any responses

So can you do anything to get my 10000 rupees back
looking forward to you

Thsnkyou
Jaisondhas

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1:41 pm EST
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

IndiaMart - Fraudulent Services provided by Indiamart.com

Indiamart is a total rubbish company, who only knows how to get money from its users but fail to provide any benefit or services to them. I purchased a catalog from them which wasn't doing much good after numerous complaints they came to me and offered an upgrade package which included trust seal, buy leads and premium listng. They offered us 600 credit...

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3:09 pm EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

IndiaMart - service

it was ill-fated day when i trusted indiamart.com to promote my business online, since that day i have been disgusted by the kind of service i have experienced. it has been more then one year and i have not able to see my page the way i have been requesting them. indiamart.com has messed up all the information given to them regarding my product. i think i...

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12:00 am EST
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IndiaMart Fraud and scam!

I ordered and paid for 20 Nintendo Wii Consoles which were supposed to be delivered December 10, 2007. I have not received my shipment, tracking numbers for shipments, nor have I been able to get in touch with this company.

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Kdubw
, US
Mar 20, 2024 8:39 am EDT
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I ordered a product from one of the sellers named Shuchin bajai from c.m.c hospital. They took my money now they won't send me my product or give me back my money.

SHUCHIN BAJAI FROM C.M.C HOSPITAL IS A THIEF.

shuchin bajai from c.m.c hospital is a thief.

BEWARE OF SHUCHIN BAJAI FROM C.M.C HOSPITAL, THIEFS !

D
D
Dr.Vijaya Khatri
, US
Apr 10, 2023 2:21 pm EDT
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India mart asks to place orders by attempting tasks for which we have to recharge with persistently increasing amount. They promise to return money with profit.

When our bank account runs short of demanded money, and we are unable to recharge any more, they gulp all our money.

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indiamartscammers
, US
Aug 29, 2018 6:53 am EDT

Indiamart famous scammer list

->indiamartscammer.blogspot.com

Sandeep Mohan Business Enterprises

Fry's Electronic Limited

Arnav Manswear

Gad Elect Store .

SAPPHIRE, XFX, AMD RADEON VEGA 64, VEGA 56

DON'T BUY ANYTHING ON INDIAMART YOU'RE WARMED!

IndiaMart Customer Reviews Overview

IndiaMART is a leading online marketplace that connects buyers and sellers across India. With over 60 million registered users and 5.9 million suppliers, IndiaMART has become a go-to platform for businesses looking to expand their reach and connect with potential customers.

One of the most significant advantages of IndiaMART is its user-friendly interface, which makes it easy for businesses to create profiles and list their products and services. The platform also offers a range of tools and features that help businesses manage their online presence and connect with potential customers.

IndiaMART has received overwhelmingly positive reviews from both buyers and sellers. Many users praise the platform for its extensive database of suppliers and the ease of finding products and services. The platform's customer support team has also received high marks for their responsiveness and helpfulness.

Another significant advantage of IndiaMART is its ability to help businesses expand their reach and connect with customers beyond their local area. Many users have reported increased sales and business growth after listing their products and services on the platform.

Overall, IndiaMART is a highly recommended platform for businesses looking to expand their reach and connect with potential customers. With its user-friendly interface, extensive database of suppliers, and helpful customer support team, IndiaMART is a valuable tool for businesses of all sizes.

IndiaMart In-depth Review

In summary, IndiaMart is a comprehensive platform for connecting buyers with suppliers in India. It offers a wide range of products and services, but experiences may vary regarding product quality, pricing, and customer service. While the site is generally user-friendly, there are areas where improvements could enhance the user experience.

1. Overview of IndiaMart

IndiaMart is a large online B2B marketplace in India, connecting buyers with suppliers. It provides a platform for businesses of all sizes to purchase and sell their products and services.

2. Website Usability and Design

The website is quite user-friendly with a simple and functional design. However, sometimes it can be overwhelming due to the vast amount of products listed.

3. Range of Products and Services

IndiaMart offers an extensive range of products and services, from machinery to clothing and more. This variety is one of its strongest points.

4. Quality of Products/Services Offered

The quality of products and services can vary greatly, as IndiaMart is a platform for numerous suppliers. It is important for buyers to do their due diligence.

5. Pricing and Value for Money

Pricing on IndiaMart is competitive, and buyers can often find good deals. However, it is crucial to compare prices to ensure value for money.

6. Supplier Verification and Reliability

IndiaMart has a system for verifying suppliers, but the effectiveness of this system can sometimes be inconsistent. Buyers should verify suppliers independently.

7. Customer Service and Support

Customer service is available, but the quality of support can vary. Some users report positive experiences, while others have faced challenges.

8. Payment Options and Security

IndiaMart provides multiple payment options, and the platform is generally secure for transactions. However, users should always exercise caution.

9. Delivery and Logistics

Delivery and logistics are dependent on individual suppliers, which means that experiences can vary widely in terms of reliability and speed.

10. User Reviews and Testimonials

User reviews and testimonials on IndiaMart are mixed. It is advisable to read multiple reviews to get a balanced understanding of a supplier's reputation.

11. Return Policy and Buyer Protection

The return policy and buyer protection depend on the supplier, so it is important to clarify these aspects before making a purchase.

12. Mobile App Experience

The IndiaMart mobile app is convenient for on-the-go business, but it may not offer the full functionality of the website.

13. Business Transparency and Ethics

IndiaMart as a platform promotes transparency, but the ethical practices can vary among the different suppliers using the platform.

14. Market Presence and Reputation

IndiaMart has a strong market presence in India and is generally well-regarded in the B2B marketplace sector.

15. Comparison with Competitors

Compared to its competitors, IndiaMart offers a wider range of products and generally more competitive pricing.

16. Areas of Improvement

  1. Enhanced supplier verification process.
  2. Improved customer service response times.
  3. More user-friendly website navigation.

17. Final Verdict and Recommendations

IndiaMart is a valuable resource for businesses looking to source products from India. While it offers a vast range of products and competitive pricing, users should exercise caution and conduct thorough research on suppliers. We recommend using IndiaMart with an understanding of its mixed reviews and varying supplier reliability.

How to file a complaint about IndiaMart?

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- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue you have with IndiaMart in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with IndiaMart. Mention key areas, transactions, steps taken to resolve the issue, personal impact, and the company's response.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filing Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission Process:
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9. Post-Submission Actions:
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Ensure you follow these steps to effectively file a complaint against IndiaMart on ComplaintsBoard.com.

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Contact IndiaMart customer service

Phone numbers

+91 969 696 9696 +91 804 811 4811 More phone numbers

Website

www.indiamart.com

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ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with IndiaMart Customer Service. Initial IndiaMart complaints should be directed to their team directly. You can find contact details for IndiaMart above.

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