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1.1 234 Reviews

Indeed.com Complaints Summary

8 Resolved
223 Unresolved
Our verdict: If considering services from Indeed.com with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Indeed.com reviews & complaints 234

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Newest Indeed.com reviews & complaints

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I
11:40 am EDT

Indeed.com blocking ad posting

I work for a small business that helps low income people. I have relied on indeed for job posting because they are less expensive than other job posting sites. After months of using the site they prevented me from posting jobs and said they needed to verify the account to make sure I was posting real jobs. This part seemed reasonable. I sent them all the information they asked for and then they still wouldn't allow me to post jobs. I asked if there was anything else I could send to have account approved and then sent them everything that would verify that the company is real and not a scam. They wouldn't even look at any of the additional information.

I think it's pretty bad that this job site does have scams on it but when a business who gave them proof of their legitimacy and purpose is to help low income people tries to post jobs they don't allow it.

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U
12:19 pm EST

Indeed.com service

The worst job board experience we ever had as a firm. We got hooked into a trial for their job posting service by a slick salesman. The service never produced results and we cancelled within 3 weeks of starting it. Indeed hit our credit card for over $2, 300 off of 3 job posts that produced no matches. The 'resume traffic' they sent us was complete junk. When we tried to get our money back we got bounced from supervisor to supervisor with no restitution for the bad service. Your money is better spent staying with cb, monster, linkedin and dice.

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Serge__
, CA
Dec 01, 2015 7:36 pm EST
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Indeed.com looked okay at first. I did enter a job post valid for a few months. Strangely, this site did not have an expiry to set for the job. I still went ahead when I saw I could set it up with $0, so I expected they would drop it automatically later. Fat chance. Since they had recorded my credit card, a year later (last month) they charged it. I promptly stop payment and this triggered them to send an invoice and have a representative emailing. I looked on their website and deleted the job post and tried to find my payment info. Nothing came up, other than their sudden fee. It was a mistake to give them a credit card number and trust them with it. I have never seen such crappy company in Canada. I don't think they should get away with this and their site should be shut down. I read today all the fraud, horrible, phoney service even, that they do and I am shocked. I suspect their positive reviews are done by their own employees. It is criminal to steal like this. The company is probably owned by the mafia. They will milk it until it is dead.

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B
6:23 am EDT
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Indeed.com abuse call received

Some lady call from indeed office and abuse me wherein I have applied for job in banking sector. Pls treat this complain and and take action againts that job portail. Details for call which I received.. Mobile no: [protected] state: kolkata service provider:tata docomo service type: gsm

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9:53 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Indeed.com fraudulent deduction of charges

We have been placing ads with indeed.com for some time. Some of these ads are paid ads. There were quite a few resumes from prospective employees. We suddenly discovered that all these resumes were wiped clean including the ones that were paid for by us. Our efforts to contact indeed did not yield any results. We just got a curt reply from them saying that they are unable to restore our account and that we would not be able to get in touch with them again in this connection.

Now we notice that they have debited approx $70 from our bank account which is shown as credit in our indeed account. This is just a scam. This is a company with no responsibility towards customers and should be penalized for their irresponsible actions. We intend to move against them legally as they cannot be allowed to take customers for granted.

This is what they wrote to us when we appealed against the "suspension"
"thank you for taking the time to go through our appeal process. We have reviewed your account but are unable to lift the suspension. You are not able to contact job seekers through indeed. Suspension of your ability to contact job seekers has no effect on your ability to post or sponsor jobs on indeed. Further appeals or related communications for this suspension will not be considered or responded to. "

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10:52 am EDT
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Indeed.com unauthorized charges

I opened an account with indeed.com in september 2013. I used it once but was told by my boss to not use it. I tried to unsubscribe or deactivate my account but there was no option for that. So I just thought that I will just not use that account and changed my password so no one will go in there. Since then I had moved homes.
In august 2014 I opened my own business and opened a new account with indeed.com (With a whole new email address and a whole new profile) to send invitations to possible candidates. I had given that information to my assistant to do the work for me. I received notification that my account is being charged $7 which I knew about and that was fine.
On sept. 5, 2014, upon looking at my bank account, I noticed a $574 charge on my bank account from indeed. I called indeed and they said that someone had used my account to send invitations out 574 times at a $1 per invitation. I disputed this with my bank and indeed because this account was supposed to not have been utilized besides I changed that password. The next day, that charge was removed from my bank account and my balance was restored. However, 3 days later, I checked my bank again and now that amount ($574) was posted to my account leaving me with a negative balance. Again, I called indeed and they just kept telling me that changing my password doesn't prevent anyone from getting into my account! Really?
And, on top of that, what kind of legitimate business doesn't give their clients a clear way to unsubscribe to email notifications and no clear way to deactivate their accounts?
I have submitted a dispute with my bank but is that the only way this type of unauthorized charges from this business be stopped?

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3:35 pm EDT
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Indeed.com customer care is hostile

As an employer paying for ads on indeed.com, I had my account falsely deactivated. Indeed did not contact me about any questions they had before they did this and then they left it up to me to submit a support ticket and figure out why. Numerous calls to customer service reps who had no idea, led to janis o'dwyer, the finance person calling me. After determining that there were no issues with my account, she defended her error, and then hung up on me. I've used indeed ads for years and honestly have never had a candidate get hired who has applied. The quality of applicants is low, which is unfortunate as we have many great positions we have needed to fill right away. I would never use their service now, as it is a waste of time and they don't care about your business. Even their most senior executive janis has no manners or professionalism.

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Ram Raj Bharti
, US
Aug 07, 2015 2:35 pm EDT

my name is ram raj bharti nd parkash joshi from utraakhand india .we have give 14000 rs to appeal i eduction consulting pvt. ltd bhuvneshwar orrisa i recived e mail for my job regarding by indeed.com adress :plot no :n6/531, irc village, nayapalli bbsr, [protected].
This education are totally fake nd cheat many people like us, so i requested to this registration block for this office nd give my money my account no [protected]
IFSC CODE PUNB 0769600
form:ram raj bharti
please strict action for this person mrs sunil rashmiranjan malik [protected], [protected], [protected] we have many evidance for this person like voice recording, msg,
office adress, email nd amont vauchar we give us.i hope u rhelp nd action quickly.

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M
1:03 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Indeed.com lack of security

This site allows fake job listings from individuals to gain info to steal identities and other scams. A recent posting from chevron oil and gas uk listed several jobs for expats. So I posted my cv/resume and received this response. :

Chevron united kingdom limited company 1 westferry circus london e14 4ha united kingdom tel: +[protected] +[protected] e-mail: [protected]@chevronoilandgas.Co. Uk

Dear applicant,

We received your application regarding a job placement here at
Chevron oil and gas limited. After going through your cv/resume, the
Management have considered giving you the vacancy application form for
The services. Attached with this mail is an application form, an online
Interview will follow if we are satisfied with the information's
Provided when we receive your filled application form.
As soon as we receive the response from your end, we will furnish
You with interview details. I want to also inform you that, the
Management will fully support you as regards the procurement of
Accommodation when needed and all other supporting documents that would
Be required for you to proceed here if you are eventually recruited, all
Foreign applicants are given our online interview form because it is
Stressful for such applicants to come over for the interview.

Note:
Only shortlisted candidates from applications received will be
Acknowledged and subsequently interviewed. For more information please
Do not hesitate to contact us via mail.

Regardshuman resource departmentchevron oil and gas limitedengr. Christian andersonattached is chevron vacancy application form (Fill, scan, attach and return back to us with the requirement via e-mail)

I should have looked at the chevron usa postings prior to applying through indeed and jobrapido.

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fellon alert
, US
Apr 15, 2016 1:48 pm EDT
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Found false, incomplete resume under: MEDICAL SOCIAL WORKER.listing an exfelon from Connecticut as searching for jobs in Arizona.This has to stop!

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L
2:31 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Indeed.com job scam

I have put my resume on the site, and I got an emailed response for a place that I applied for. They wanted to do the interview through yahoo messenger. They sent me to a site to see the company and it is a real company (Seppic) then asked a few questions. I was told I was hired at $34.00 an hour for an 'account manager' position. I told my father in law and he did some research and emailed me saying that this was a scam. When I contacted the 'hr' person this morning and started to ask questions they got rude and I disconnected from them on yahoo messenger. They repeatedly changed the story on what the job was to where they were and the fact that I had to be up at 5 to meet with them when they said that they were willing to have me work later in the day is wrong.

The person I got the email from was jesses christina and the yahoo messenger account is [protected]@yahoo.com.

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T
Tony Jacobs
, US
Jun 30, 2017 11:37 am EDT

Indeed is a scam company, this company must be closed for business

A
A
andreasskouros
london, GB
Jan 10, 2015 1:12 pm EST

I put my resume on the indeed website, and I got an emailed response for a place that I applied for. I then continued to send emails ith this person
i cant even talk how disappointed iam

The person I got the email from was rebeccameles@outlook.com

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andreasskouros
london, GB
Jan 10, 2015 1:07 pm EST

The same thing has happened to me i got scammed £60 from an advertisement on indeeds website i sent them a ukash voucher

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K
12:45 pm EST
Resolved
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Indeed.com privacy breach/false advertising

Indeed.com is truly a fraud. They advertise jobs that are either no longer available or donot exist at all and are posted by scam artist seeking your personal information. I recently applied for a job that I assumed was a real. After applying I was emailed by some phony recruiter who told me that I would have to set up a yahoo account to be interviewed on yahoo messenger. Who interviews potential employees on a messenger service?! Additionally, I emailed the company to tell them that scammers are using their information to snag victims, that's when the company informed me that they didn't post a job and don't even market to my city!

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P-Reno
, US
Jul 27, 2016 5:06 pm EDT

I applied for a job on indeed.com. I got the job. Passed background check, etc. only to find out the pay referenced on indeed was for prior employees---needless to say I was very disappointed. I also found out I needed other items like my own tools to perform the job. This was not advertised in the job description. :(

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5:14 am EST
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Indeed.com jobs don't exist

Scam artists ! Be warned !
I foolishly uploaded my details to theses chancers in the mistaken belief they would assist in my job search. All I have received from them are jobs that are no longer current or have never been there in the first place. The first time it happened I was prepared to give them the benefit of the doubt and tried contacted them to inform them the job listed was no longer current. I say tried because there is no way to contact them. That was the first warning sign all was not as it seemed with this lot. Then more and more non - existent positions began to appear in my inbox. Don't go anywhere near this mob of scam artists if you are truly serious about finding employment!

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Tony Jacobs
, US
Jun 30, 2017 11:36 am EDT

This is a scam company and must get closed

Ratkiller01
Ratkiller01
London|, GB
Jan 30, 2014 8:07 pm EST
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Most of the internet job boards works that way. There are no real jobs. One portal posts a (real) job and others just copy paste the same. All they want your biodata to build their database. Do not put your full address or NI Numbers on your CV. Job Portals are quickly going out of fashion. Linkedin is the new kid in town. Employers do not have to spend money with head hunters they can look for you directly.

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10:09 am EST
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Indeed.com spam, tricked into giving personal info

I recently applied for a job in solar energy, only to find out I wasn't applying for a job. I was signing up to get spam phone calls non stop for months! This is how indeed tricks people into signing up for the "customers" stupid online ads! I am livid! I am filing a complaint with the bbb on indeed.com's practices. If you have been screwed over by indeed.com, email me at: [protected]@hotmail.com
I'm starting an anti indeed.com facebook page and i'm making it go viral. How do they stay in business? Why are they not sued daily?

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Serge__
, CA
Dec 01, 2015 3:47 pm EST
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I agree. How did that go?

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1:57 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Indeed.com - do not use this site.

I am a nurse. Put resume on indeed.com. Got a lot of spam. Unwanted phone calls. Not a single person with job possibilities. Plus my resume including phone numbers was available to everyone. This is potentially an identity theft problem. After all someone could use my references for themself. A potential employer would call my reference with my name on a job I was not applying for.

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K
7:43 am EDT

Indeed.com they ignore inquiries and basically don´t care

Although the original website. indeed.com is a very effective employment search engine and I highly recommend it, in Colombia they allow Companies (especially multi-nationals) to blatantly discriminate and violate National Equal Opportunity laws. They ignore inquiries and basically don´t care. I feel the main site www.indeed.com should explain their position on this. Proof? Do a search with "edad" or "años" and other terms too long to list see what you find. 49000 links of companies openly recruiting employees based on their gender, age, marital status etc. A non.discriminatory clause should be made available and enforced. Employment discrimination is a law which is punishable by jail time here in Colombia.

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6:34 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

Indeed.com - this website shouldn't even be online, they are a scam job website

I use indeed.com to look for work. But lately, this website has disappointed me. I would see what company is hiring, and go and get an application. But when I go to get an application, the employer would tell me they are not hiring and never was. Like for example, I went to cvs to apply for two jobs that were listed in indeed.com, and I went to the manager...

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Indeed.com In-depth Review

User Interface and Navigation:

Website Design and Layout: Indeed.com has a clean and modern website design that is visually appealing. The layout is intuitive and well-organized, making it easy for users to find the information they need.

Ease of Navigation: The navigation on Indeed.com is straightforward and user-friendly. The main menu is well-structured, and the search bar is prominently displayed for quick access to job listings.

Search Functionality: The search functionality on Indeed.com is robust and efficient. Users can easily filter job listings based on location, industry, salary, and other criteria, allowing for a more targeted job search.

Job Search Experience:

Job Listing Accuracy: The job listings on Indeed.com are generally accurate and up-to-date. The platform has a large database of job openings from various sources, ensuring a wide range of opportunities for job seekers.

Job Filtering Options: Indeed.com offers a comprehensive set of filtering options to help users refine their job search. Users can specify their preferred job type, experience level, and other criteria to find the most relevant job listings.

Relevance of Search Results: The search results on Indeed.com are highly relevant to the user's search query. The platform's algorithm effectively matches job seekers with job openings that align with their skills and preferences.

Company Profiles and Reviews:

Quality and Quantity of Company Information: Indeed.com provides a wealth of company information, including company descriptions, locations, and contact details. Users can also access additional details such as company size, industry, and employee benefits.

Employee Reviews and Ratings: Indeed.com features a comprehensive collection of employee reviews and ratings for companies. These reviews provide valuable insights into the company culture, work-life balance, and overall employee satisfaction.

Integration with Glassdoor: Indeed.com integrates with Glassdoor, a popular platform for company reviews and salary information. This integration enhances the user experience by providing a more comprehensive view of companies and their reputations.

Application Process:

Application Submission Process: The application submission process on Indeed.com is straightforward and user-friendly. Users can easily apply to jobs directly through the platform, saving time and effort.

Resume Upload and Formatting: Indeed.com allows users to upload their resumes in various formats, including Word and PDF. The platform also provides a resume builder tool to help users create professional-looking resumes.

Communication with Employers: Indeed.com facilitates communication between job seekers and employers through its messaging system. Users can easily communicate with employers regarding job applications, interviews, and other inquiries.

Job Alerts and Notifications:

Customization Options: Indeed.com offers a range of customization options for job alerts and notifications. Users can specify their preferred job criteria and receive email or mobile notifications when new relevant job openings are posted.

Frequency and Timeliness of Alerts: The job alerts and notifications from Indeed.com are timely and reliable. Users can choose the frequency of alerts, ensuring they stay updated on new job opportunities without being overwhelmed.

Accuracy of Job Matches: Indeed.com's job matching algorithm is highly accurate, providing users with job recommendations that closely align with their skills and preferences. This ensures that users receive relevant job matches and save time in their job search.

Mobile Experience:

Mobile Website Design and Functionality: Indeed.com's mobile website design is responsive and user-friendly. The layout is optimized for mobile devices, allowing for easy navigation and access to job listings on the go.

Mobile App Features and Performance: Indeed.com's mobile app offers a seamless job search experience. Users can search for jobs, save job listings, and apply to jobs directly from their mobile devices. The app's performance is smooth and reliable.

Compatibility with Different Devices: Indeed.com's mobile experience is compatible with a wide range of devices, including smartphones and tablets. The platform is optimized for both iOS and Android operating systems, ensuring a consistent user experience across devices.

Salary Information:

Availability and Accuracy of Salary Data: Indeed.com provides salary information for many job listings. Users can access salary ranges, average salaries, and other relevant data to make informed decisions about job opportunities.

Comparison Tools and Insights: Indeed.com offers comparison tools and insights to help users understand how their salary compares to others in similar roles and industries. These tools provide valuable information for negotiating salaries and evaluating job offers.

Integration with PayScale or other platforms: Indeed.com integrates with PayScale, a leading platform for salary data and compensation insights. This integration enhances the salary information available to users, providing a more comprehensive view of job market trends.

Additional Features:

Resume Builder and Templates: Indeed.com offers a resume builder tool and a wide range of resume templates. Users can easily create professional resumes that highlight their skills and experience.

Career Advice and Resources: Indeed.com provides a wealth of career advice and resources to help job seekers navigate the job market. Users can access articles, guides, and videos on topics such as resume writing, interview tips, and career development.

Networking Opportunities: Indeed.com offers networking opportunities through its professional networking platform, Indeed Community. Users can connect with professionals in their industry, join groups, and participate in discussions to expand their professional network.

Customer Support:

Responsiveness and Availability: Indeed.com's customer support team is responsive and available to assist users with their inquiries and issues. Users can expect timely and helpful responses to their queries.

Channels of Communication: Indeed.com offers multiple channels of communication for customer support, including email, phone, and live chat. Users can choose the most convenient method to reach out for assistance.

Resolution of Issues or Complaints: Indeed.com strives to resolve user issues and complaints promptly and effectively. The customer support team is dedicated to ensuring user satisfaction and addressing any concerns that may arise.

Privacy and Security:

Data Protection Measures: Indeed.com has robust data protection measures in place to safeguard user information. The platform employs encryption and other security protocols to ensure the confidentiality and integrity of user data.

Privacy Policy Transparency: Indeed.com's privacy policy is transparent and clearly outlines how user data is collected, used, and shared. Users can easily access and review the privacy policy to understand how their personal information is handled.

Handling of Personal Information: Indeed.com handles personal information with utmost care and complies with relevant data protection regulations. User data is only used for the intended purposes, such as job applications and personalized job recommendations.

Overall User Satisfaction:

User Reviews and Ratings: Indeed.com has received positive user reviews and ratings for its job search platform. Users appreciate the extensive job listings, user-friendly interface, and helpful features that enhance their job search experience.

Overall User Experience: The overall user experience on Indeed.com is highly satisfactory. The platform's intuitive design, comprehensive job search capabilities, and valuable resources contribute to a positive user experience.

Comparison with Competitors: Compared to its competitors, Indeed.com stands out for its extensive job database, user-friendly interface, and integration with Glassdoor. These factors make Indeed.com a preferred choice for many job seekers.

Value for Money:

Pricing Structure and Plans: Indeed.com offers free access to its job search platform for job seekers. However, it also offers premium features and advertising options for employers who want to enhance their job listings and reach a wider audience.

Free vs. Premium Features: The free features on Indeed.com provide ample functionality for job seekers, including job search, application submission, and access to company information. Premium features offer additional visibility and customization options for employers.

Return on Investment for Job Seekers: Job seekers can benefit greatly from using Indeed.com's free features, as they provide access to a wide range of job opportunities and valuable resources. The platform's user-friendly interface and comprehensive job search capabilities contribute to a high return on investment for job seekers.

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