Complaint Rating:

Sir,

I am the consumer of Indane Gas bearing consumer No.: 15990, the supply of refill of cylinder through Swapna Enterprises, Bhadurpura, Hyderabad. I have a practice to book for the refil of cylinder with dealer direclty over the phone. After many telephonic attempts when we got connected we were put on hold for a long time, then the receiving person refuse to take our request stating that i am not eligible for booking at this time or any other reason known to him and put off the phone. On advice of one of our well wisher I start the booking for the refill of cylinder through computerised Toll Free No. 1260 of Indane Gas. I suprised to note that the delivery of refill of cylinder were become more late in comparision with direct booking with dealer. I stongly condempt the attitude and request the higher authorities to take the complaint against the system and practice of the dealer. Further i request to acknowledge my complaint and rectify earliest possible. My present booking No. 14 Dated: 24-03-08, through Computerised Tol Free No. 1260. I Hope to get the delivery of refill of cylinder immediately.

Thanking You.