The most trusted and popular consumer complaints website
Follow us
Connect With: Connect with Facebook Connect with Yahoo Connect with Google Connect with Twitter Connect with LinkedIn

Share with Others

Recently Discussed Complaints

1. (0 mins ago)
Account blocked
2. (11 mins ago)
Acm Keranique
Refund NOT issued for Returned
3. (44 mins ago)
Z Gallerie
Customer Service, Returns
4. (51 mins ago)
Straight Talk
phone numbers
5. (53 mins ago)
cant access email

Consumer Tips & Tricks

Latest News & Stories

Latest Questions

, California Complaints & Reviews - Increased my Internet/Phone service cost

Contacts & Informations

Posted: 2012-05-21 by    Laste67

Increased my Internet/Phone service cost

Complaint Rating:  0 % with 0 votes
Contact information:
United States
Every year I need to renegotiate my telephone/internet service with AT&T as they institute price increases. I called on February 29, 2012 and spoke to a Customer Service Rep. named Michelle. I asked if there were any deals that I could apply for as I am have a very limited income. After conversing with Michelle for a while, she told me she would keep the rates that I currently have for another year. Which I thought was wonderful as the games on the Internet is how I entertain myself. I don't have Cable, Dish or Satellite, I have an antennae on my roof of which I get what I need, the basics. My Internet service went from $14.99/mo. to $38.00/mo, this is a $23.01 increase per mo. for me. I only receive $1, 100. from my Social Security per mo. It may not seem like much to others, but it's a lot to me as with phone and internet that is appoximately $64.00/per mo. The Internet service is slow and is not what they tout it to be. Why should we have to pay large prices for poor service!

What I am ticked off about, is that AT&T gives new customers the $14.99 per month internet rate, yet their long standing customers that pay their bills on time, get the shaft!

I need to find another way to get a better service!
Comments United States Internet Providers
Share with others:  
Was the above complaint useful to you?    

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards ComplaintAgree Neutral Disagree
Comment text
Attach photos (optional)


How a New Health Reform Will Affect You

RSS Feed
Login close

Forgot your password?