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Imperial Outdoor Living Complaints - Poor product support and quality

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Imperial Outdoor Living

Posted: 2007-05-25 by D. Preuss  [send email]
Poor product support and quality
Complaint Rating:  50 % with 2 votes
I purchased a BBQ island from these guys at a home show in Tucson a few years back. Ever since it was new, it's fallen apart several times. It's cover didn't last but a month, it's igniters and knobs broke and it even caught the front on fire once. I have been promised so many times by my salesman that he would send out replacement parts, but have never seen a one. I'd love for Phil Bovard to call me, but nobody answers the phone and now it appears disconnected. It's been a long painful lesson, but hopefully Phil can still make good with my BBQ.

D.Preuss
520-721-9396
Comments United States Home & Garden
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Comments

Sort by: Date | Rating
 2008-03-28 by Nancy Johns  [send email] 0 Votes
DEALMAX scammed me, too. I had bnever authorized a "membership" and knew nothing about them until a mysterious $19.95 charge appeared on my credit card. How they got my CC number I do not know. Trying to get ahold of them to cancel or speak to someone on the phone has been impossible. These charges would continue monthly, except that I cancelled the credit card just to halt this scam. It is unnerving when something like this can happen.
 2008-03-28 by Nancy Johns  [send email] 0 Votes
DEALMAX IS A STEALTHY SCAM.

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