Complaint Rating:

Company information:
Impact Gel Insoles
United States

After ordering the Impact Gel insoles (2 pair) I realized that I was charged nearly $40.00 in shipping and handling! There is no opportunity to view the entire amount that your credit card will be charged until after your order is submitted, and then it is too late! It does state in the offer (it's buried) that you will be charged an additional $9.95 for your 'free' pair, but you have no opportunity to decline that offer even if you choose to - and there is no discount for multiple sets. I find it very hard to believe that it costs anywhere close to $40.00 to ship out a couple of sets of insoles.

So, buyer beware - don't be stupid like me - nothing is ever 'free'!

This is my last purchase of any Billy Mays advertised product.