Complaint Rating:

Sir, I have purchased a IFB washing machine from viveks Trichy. Now that
machine is not working properly. The service engineers are agreed that there
are facults in the machine. After a couple of weeks there is no information
form both the side.(Service centre and viveks trichy)

Till date there is no reply. The branch incharge know very well regarding
this issue.

If the vendor is not ready to replace the machine I will take necessary action
thro Consumer court. I have evidance regarding mistakes in the washing
machine. So far 5 service engineers attended the problem, But there is no
solution. The only solution is replacement(suggestion is given by
Shankar-service manager-trichy and pudukkottai)


Thanking you.

Bharathi, 6-circuit house road,
tvs tolgate, trichy-20
9442021646, psrbharathi@sify.com