I recently ordered a box set of Nash Bridges off the website www.idvdshop.com. I paid £81 for this on my credit card. When the box set arrived, all 30 DVDs were copies, with stickers stuck on. They were not individually packaged in separate DVD cases, as I was expecting. All the DVD's are scratched and are in what looks like two video cassette cases (volume 1 and 2), which each disc numbered 1 - 30 in a plastic wallet inside them.
The website says it has a 100% money back guarantee. I have emailed the website and filled in an enquiry form asking for a full refund. I got an automated response from the website saying someone would be in contact within 24 - 48 hours. This was on Friday (12/06/09). I have contacted them again, and have still had no response.
There is no address on the website, nor a phone number. Just the web enquiry form.
Since then i have done some digging and found the registrant of the website, whose address is in the Seychelles! I emailed this guy, only to be told if i wasn't happy - claim back through your credit card.
Do not order of this website!