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The good, the bad, and the ugly - discover what customers are saying about IdTheftRefund.com

Welcome to our customer reviews and complaints page for IdTheftRefund.com. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with IdTheftRefund.com.

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5:32 pm EDT

IdTheftRefund.com Took money out of account without my permission and overdrew my account

I went on a payday loan website to see if I could get a payday loan. Then, next thing I know my bank lets me know that these crooks took $31.98 out of my checking account and overdrew the account- costing me an additional $35.00. I want the complete refund (including overdraw fees caused by them) of $66.98 back into my account asap, or I am contacting the better business bureau and will also being filing a lawsuit against the company.

Read full review of IdTheftRefund.com and 92 comments
Update by Ryan Hall
Jun 10, 2008 5:33 pm EDT

I went on a payday loan website to see if I could get a payday loan. Then, next thing I know my bank lets me know that these crooks took $31.98 out of my checking account and overdrew the account- costing me an additional $35.00. I want the complete refund (including overdraw fees caused by them) of $66.98 back into my account asap, or I am contacting the better business bureau and will also being filing a lawsuit against the company.

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tammyliles
Raleigh, US
Aug 04, 2009 9:14 am EDT

requesting a re fund back to my account in the amount of 33.98 my cancelation # is 3897110 thank you tammy liles

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Bemendez
New Providence, US
Jul 15, 2009 10:48 am EDT

I applied for a payday loan and suddley 33.98 has been being withdrawn from my checking account which I have never autherized. This caused my account to go to overdraft and bank charges of 36.00 dollars. I also called and asked for this not to be coming out of my account anymore but that did not happen. According to all the complaints on file it looks to me like it is going to be a lost cause to get my money back. I will report this to the better bussiness burea if no action is taken withen the next two weeks. My cancalition # is [protected] and my email address is bmendez14@hotmail.com. I need a reply before august 1st 2009 or i will be reporting this and will com after you anyway I can. My refund should be 103.96 this is including the overdraft fee charged to my account. I am also going to check into payday loans for linking to this company. Mostley people who would go to the payday account are upstanding people who are going through some hard times so most companies would rather help then hinder.

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shemika tindell
Cleveland, US
Jul 15, 2009 9:33 am EDT

requesting for a refund of $3398 was taking out my account without my permission my cancel no# is 4002462

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bes,traci
Richlands, US
Jul 06, 2009 5:02 pm EDT

i tried for a loan on line, tooo find was denied.i charge my account 33.85and add nsf.icalled [protected] onytotell me t come ttis site

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mae caudill
Gate City, US
Jun 25, 2009 10:11 pm EDT

i was in the hospital with my son with 2nd degree burns an did not authorize for them to take 33.89 two times an overdraft fees two times of 28.00.. i want my money put back into my account..123.78 is what u charged me i want it back..

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MelissaLewiski
Bridgeport, US
May 31, 2009 7:20 pm EDT

This money was withdrawn from my account without my permission and overdrew my account. I want a refund done now.

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ANTOINE KERR
Memphis, US
May 27, 2009 1:06 pm EDT

I ANTOINE WAS SCAM OF MY ACCOUNT OF MONEY DAT I DID NOT HAVE OF 57.98 DOLLARS

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SYLVIA
, US
May 14, 2009 5:44 pm EDT

i myself did apply for a payday loan, and i didnt apply for the id theft bull crap, i ended up being charged 33.98 which created an overdraft fee of 38.00... so i guess im not the first or last.. you guys really know how to scam people, dont you... i want my money back with the overdraft fee put back in my bank account. Total=71.98 ASAP!

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sara a mcdowell
lagrange, US
May 11, 2009 10:57 am EDT

thay took money out of my account causing me to have an overdraft I wont all my money back even the 35 dollar over draft that thay charged me for you all taking money out of my account that I new nothing about SARA A MCDOWELL

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sherral haywood
Sacramento, US
Apr 25, 2009 4:23 pm EDT

I need my money back in my account asap

ComplaintsBoard
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12:53 pm EDT

IdTheftRefund.com my refund

I applied for a pay day loan and last chance cash advance. I was later taken to a website that asked for $31.95 for a loan and I did not agree to that service. Later on in the week I saw a transaction debit from my bank account of that same amount and they are now stating that they will not refund me the money. They are all scammers

Read full review of IdTheftRefund.com and 107 comments
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Stacey M. Williams
Suffolk, US
Sep 03, 2009 10:35 pm EDT

I was applying for a loan not no ID theft protection I'm asking nicely to please put my money back into my account ASAP! My account was charge $33.98

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Robert kelshaw
Palmerton, US
Aug 30, 2009 10:51 am EDT

I got hit for 33.oo now i cant get my f***ing refund if they were closer i would beat the crap out of them i want the money refunded now you took it without permission to me thats ROBBERY. cancellation #4165458 and when i go to the refund website it keeps asking for more details.

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apaulino
Moreno Valley, US
Aug 26, 2009 12:57 am EDT

I want my money returned to my bank acccount. I did not enroll with id theft protection and come to find out that the amount of 33.98 was debited on my account. I call to cancel and want my money now. Cancellation #4124960.

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Brandy Sanders
Oak Ridge, US
Aug 20, 2009 2:35 pm EDT

I didnt apply for this service, and didnt know I had an active account in my name untill I checked with my bank and saw where you had withdrawn money from my checkings account. I got the number from my bank, Called and cancelled the services. I asked for a refund and they told me I had to go to this web site.I never sighned up for the ID theft program, and I would greatly appriciate it if you would refund my money. Thank You.

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Della hansen
Naples, US
Aug 18, 2009 11:58 am EDT

Refund my cash amount $33.98 to my account now. I did not order this protection. I have cancelled this service my confirmation # is 4139767

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Jo P
Salem, US
Aug 03, 2009 4:49 am EDT

I did not authorize this deduction from my account. Please refund my money upon receipt of this notice. Cancellation#4052045. Thank you and please do not take any more money from my account.

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Michele Freeman
Peabody, US
Aug 01, 2009 3:41 pm EDT

Please refund my my acct.of $33.98 plus a $35.00 nsf my cancellation # 4079872

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Scott Bergmann
Houston, US
Jul 30, 2009 2:02 pm EDT

I want a refund of $33.98 + $35 overdraught today. This will be going to the bank as fraud. This transaction was never authorized. Obviously I am not alone. Cancellation # 4072615. I never recieved a payday loan!

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Rose Peckham
Cedar Park, US
Jul 23, 2009 3:25 pm EDT

My # is 4039035 I would like my refund put back into my account for 33.98

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marlo smiley
Brockton, US
Jul 13, 2009 10:15 am EDT

I agree that your company took moey from that needs to be refunded immediately into my bank accout including the over draft fee of $35.00

ComplaintsBoard
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8:26 am EDT

IdTheftRefund.com Refund request

I was told that I signed for this services when I applied for a Last Chance Payday Loan in Jan 2008. I told them it was an ERROR so they canceeld my account however, I was unable to apply for a refund for my refund over the phone told to go to www.cancelidtheft.com tried could not get a request form called back told to go to www.idtheftrefund.com got this site to file a complaint still have not been able to apply for my refund of $160.30. taken from Jan 2008 until May 2008 $31.98. HELP
someone needs to do something the help people stop been SCAMMED by these online companies.

Read full review of IdTheftRefund.com and 614 comments
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Lidie
Irvington, US
Dec 22, 2008 8:26 am EST

Unauthorized charges!

On evening i go online an seen an ad for acari berry it suppose to help you lose weight. In the ad it said for a fourteen day free trial all i had to do was pay shipping and handling which was 4. 95 which would be delivered in 1 or 2 days.

On the fourth day i realized that i haven't received the pills yet and decided to cancel my order. Still til this day i haven't received the acari berry pills which was ordered on feb 7, 09.
Today's date is febuary 25th.

This evening i decided to get online and check my transaction history on my cc card and then it was these people took $75. Dollars from my cc card.

I want my ###en money back!

Theres got to be something we can do about this! The cc company said that it's some type of computer software.

Dri' reg. Net regnetord. Comus

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carol s hill
Raleigh, US
May 14, 2009 2:15 pm EDT

I recieved a statement in the mail from my bank which is the State Employees Credit Union in Raleigh NC stating that they were charging me a handling fee of $12.00 for NSF-OD Denied because this company that I did not authorize to debit anything from my account which was in the amount of $33.98 check No. 93812 I have never applied for any loan with this company I am not sure of how they had my personal Info. I would like for this money to be submitted back to my account immediately or I will definitely take futher action without delay

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ME2005
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Sep 13, 2008 11:20 pm EDT

i cancelled my account, my conformation munber is 227-0714. you took $31.98 and $31.85 and $7.99 fom my account and $34.00 overdraft fee a day. so please put my money back into my account... thank you i dont even know how you got my account infomation...

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jacqueline newton
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Apr 15, 2008 4:12 pm EDT

idtheft/idprocs took unauthorized money out of my checking account causing my account to cause my important bills not to get paid this is some unfair i hope that noone will try to get a loan on-line nothing is free. Don't give anyone your information because everyone will get it.

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Diana Lynn Ervin
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Jun 04, 2008 7:27 am EDT

I had money taken out of my checking account on 4/21/08 for $31.98 I cancelled this identity theft right away. But I see again on 4/30/08 you guys took more money from my checking account in the amount of $7.81 It said after I cancelled I would no longer be billed, but it is still happening. Why? How can you get away with this when I never authorized the charges in the first place? All I did was apply for a loan online, that was denied. I never agreed or signed anything allowing you to take money from my account. This is not fair, I want my money back. I am on a fixed income. I need my money. I am taking this to our local police department for investigation, becasue you just can't take money from someone that never gave you permission in the first place.

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Jane Cannon
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Sep 15, 2008 2:49 pm EDT

I work in a law firm, i applied for a cash advance, and in two days 31. 98 was taken from my account checking account. Furthermore, on sept 3, 2008, 0. 15 was deducted from my checking, as well as on sept 9, 2008, 0. 07 was deducted from my checking account. I don't know anything about this, these people have all of my personal information, and credit union information! This is not the checking account i use for my everyday needs. Both transactions caused $90. 00 worth of nsf fees to my account. I want to be refunded the $31. 98, 0. 15, the 0. 07, and the 90. 00 nsf fees. I want my money back right away!

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missourigirl
st.petersburg, US
Aug 26, 2009 11:46 am EDT

My wife lisa wilson was checking out some on line payday loans places on 8 - 26 - 09, but did not take any of them. The next day i bill wilson noticed a charge of $33. 98 on our account. I called my bank and got all the information i could and called the company. They canceled any more depts on my account and gave me this web site to get my $33. 98 back within 72 hrs or by mon. 8 - 31 - 09 in my case. So this is what i want done i want my $33. 98 back within 72 hrs as i was told.

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Kathy Moulton
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Apr 23, 2008 5:58 pm EDT

I have contacted them several times to refund my $31.98 and I get the same runaround that they will contact me. They never do or I have to give them 48 hours. Now they have charged me another charge of $7.98 and they assured me this whole thing was cancelled as they checked into my refund. All I want is my money back and I want it TODAY!

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Marie
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Aug 12, 2008 6:31 am EDT

I also applied for a loan and was denied. They sent me to several different sites. Then took money from my account. Now I know that I am not the only one. They will not give it back. I filed a complaint with my bank, I don't know what good that will do. What a scam.

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divalasha
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Aug 13, 2008 11:26 am EDT

I filled out a online form for a payday loan and it directed me to last chance id theft protection in at the bottom of the page it said click here if you do not want to sign up for this rogram and i clicked on it and a box popped up that said you have chosen not to sign up for this offer and i hit ok then i closed the page then i find out that they went into my account and took 31.98 and it put me in a negative in i was charged a 25.00 overdraft fee by my bank because of them in i want my 56.98 refunded asap or i will be taking more serious and legal actions including a lawsuit

ComplaintsBoard
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12:41 pm EDT

IdTheftRefund.com taking money from my account withoutconsent

i looked into borrowing some money and found this charge for this id theft program i did not order 31.98 seems other people have the same problem

Read full review of IdTheftRefund.com and 54 comments
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Annette
,
Sep 22, 2008 12:53 pm EDT

MY CANCELLATION # 2684594...I WANT MY HARD EARNED MONEY BACK IN MY ACCOUNT ASAP! UNLIKE YOU PEOPLE I EARN MY MONEY FOR A LIVING AND NOT TAKE IT LIKE YOU PEOPLE HAVE DONE!

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Annette
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Sep 22, 2008 12:37 pm EDT

I DONT GIVE A ### HOW YOU PEOPLE DO THIS BUT I WANT MY DAMN MONEY BACK! YOU HAD NO RIGHT TO TAKE MY MONEY FROM MY ACCOUNT WITHOUT MY PERMISSION! I APPLIED FOR A LOAN NOT A DAMN ID THEFT ONLINE! YOU PEOPLE ARE WORTHLESS PIECES OF U KNOW WHAT! SO MUCH FOR PROTECTION...WE NEED PROTECTION FOR PEOPLE LIKE YOU ALL! GO TO HELL!

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williamjustiniano
, US
Sep 19, 2008 9:09 am EDT

they got 31.98 from my account too

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williamjustiniano
, US
Sep 19, 2008 9:07 am EDT

it happen to my too still aint got my money back

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DARRELL GREEN
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Sep 08, 2008 11:28 am EDT

First of all I am a Detective for the Los Angeles county police department. And I AM VERY PISSED OFF! MY checking account is now over drawn $98.00 dollars, Because $31.85 was taken with out my permission! I WANT MY MONEY BACK NOW!, I WILL BE INVESTIGATING THIS SITUATION FURTHER, AND WILL BE FILING CRIMINAL CHARGES! MY CANSEALATION# 2764979

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erica wilson
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Aug 26, 2008 12:53 pm EDT

Money was took out my account without my permission.

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Ernest Patterson
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Jul 25, 2008 8:28 am EDT

I have already filed a police report as well as a report with the BBB!

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Ernest Patterson
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Jul 25, 2008 8:25 am EDT

The same thing happend to me...they essentail do what they profess to protect you from they are nothing more than thieves themselves!

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ROY YBARRA
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Jul 21, 2008 12:25 pm EDT

I'AM STILL WAITING FOR MY REFUND, AND ITS BEEN OVER 72 HOURS. I HAVE CONTACT MY BANK ABOUT THIS ISSUE. THEY WILL HELP ME DO FRAUD REPORT. AND GET THE BANK INVOLVED IS THIS INVESTIGATION. R.Y

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Quinnetta Ledoux
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Jun 20, 2008 9:37 am EDT

I need mii money and will report this website to better business bureau and see about getting a lawyer. this doesnt make anysense how they just take money out of your account without inform anyone about it. Even if i was trying to get a loan you still are suppose to contact the person or whoevers account. ***PLEASE INFORM EVERYONE ABOUT THIS WEBSITE***

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