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L S A Health & Beauty / AlwaysArgan.com
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1.0 17 Reviews

L S A Health & Beauty / AlwaysArgan.com Complaints Summary

0 Resolved
17 Unresolved
Our verdict: Engaging with L S A Health & Beauty / AlwaysArgan.com at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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L S A Health & Beauty / AlwaysArgan.com reviews & complaints 17

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1:21 pm EST
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L S A Health & Beauty / AlwaysArgan.com essence of argon trial and idrotherapy trial

I wish to complain about the company that are selling these products online. The company in question is called: Lifestyle Ventures Ltd., Level 2, Regional Business Centre, University Heights, Malta MSD1751 Malta. The two items were sold as Trial Items and I gave my Credit Card details to pay for postage and packing ONLY. No where in the advert did it mention anything about them billing me once a month for the remainder of my life for products that they would send me (twice as dearly as on other websites) which I did not order. I then phoned them. In vain initially as they were not answering the pho ne. Eventually I got hold of someone in the U.K. I told her that I was unhappy with the products as I am allergic to them and wished to return them to the company. I was the then advised to give them to a friend to trial to which I responded no that they were already opened and used and I would not feel happy about giving them to someone in this condition. I kept saying that all I wanted to do was to return them. But to no avail...the girl was having none of it. She then asked me if I wanted to purchase the Trial Pots for half their original value I said No that all I wanted was to return them. She then offered to sell them to me for a quarter of the price. I again said No. Eventually she told me that if I am to return them that there would be a RETURN MERCHANDISE AUTHORIZATION FEE on both items. I agreed to pay this just to get shut of the products. She gave me the RMA Numbers. I subsequently packed the products up with their accompanying RMA Numbers and returned them to Lifestyle Ventures Ltd using the address provided to me by the girl. (as above). I posted them on the 5th of October and heard no more from them. Today however my package came back to me unopened. So I do not know what is going on with them. Merchandise Numbers in question were [protected] and [protected]. Should I be billed again for these products I will be reporting the company to Company House and will have their licence to trade revoked.

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6:43 am EDT
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L S A Health & Beauty / AlwaysArgan.com essence of argan oil

I agreed to the free product . I did not give them permission to take extra money from my account. I have insructed my bank yo get my money back. That's $130.95 Australian dollars. Maybe I should get the fraud squad involved. Please return what is not yours. I have sent your product back to you.

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Update by Susan Tosic
Apr 26, 2016 1:43 am EDT

I agreed to the free sample. Didn't give you permission to take money from my account . I have instructed my bank to get my $130.90 Australian dollars back. I have sent your product back to you. Now you can send my money back to me

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4:33 pm EDT

L S A Health & Beauty / AlwaysArgan.com Essence of Argan Oil - unauthorised credit card charges

On 11th April I asked for a free trial of Essence of Argan Oil, agreeing to pay only for the shipment. A$5.83 with transaction fee of $00.17 was taken from my credit card. A week later the oil arrived.
On 25th April 2016 an unauthorised amount A$119.61 was taken from my credit card. I did not ask for any repeat.
A refund and cancellation of all future items is requested.

Thanks
Mary Gilmore
46A Stead Street,
Maddington WA 6109
Australia
Email: [protected]@bigpond.com

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Is L S A Health & Beauty / AlwaysArgan.com legit?

Our verdict: Complaints Board's review suggests L S A Health & Beauty / AlwaysArgan.com is mostly legit with an 72% trust score, signaling it's safe for transactions. Yet, with a resolve complaints rating below 0% caution is advised. Before engaging with L S A Health & Beauty / AlwaysArgan.com, reviewing user feedback and how L S A Health & Beauty / AlwaysArgan.com addresses complaints can provide deeper insights. Always protect personal and financial information when interacting online, especially with L S A Health & Beauty / AlwaysArgan.com. Trust, but verify.

L S A Health & Beauty / AlwaysArgan.com earns 72% level of Trustworthiness

High Trust Suggestion: L S A Health & Beauty / AlwaysArgan.com evaluated with 72% trust by Complaints Board. Safe for use, yet remain cautious with personal data.

  • L S A Health & Beauty / AlwaysArgan.com's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 0 complaints being resolved.
  • There was some difficulty in evaluating or examining the information or data present on the us.alwaysargan.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • The presence of an iframe in us.alwaysargan.com, iframes can be used to embed malicious content, such as phishing pages or ads that contain malware, so it's important to be cautious when interacting with websites that use iframes.
  • Us.alwaysargan.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The us.alwaysargan.com may offer a niche product or service that is only of interest to a smaller audience.
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5:23 pm EDT

L S A Health & Beauty / AlwaysArgan.com Essence of argan

I requested a free trail of the above and give my credit card details for freight only.

Now i find you are sending me the product each month and deducting the amount from my credit card.

I never gave any agreement for the essence to be delivered each month and definately not have the amount deducted from my credit card. This is to be stopped immediately.

The last delivery had the details below:-
con note sxb5361097 dn [protected]
ship to address
pauline taylor
7 bass chanse yanchep
australia wa 6035
ap article id sxb5361097010823
container lp [protected]
cust po [protected]-317602-1

i have rang reference the above, waiting on call back three weeks ago and also emailed.

In reference to the essence it did not do anything for my skin or eyes.

I have spoken to the bank and they suggest that i lodge a claim with them for monies taken from credit card.

My email address is : [protected]@bigpond.Net.Au

i expect a reply to this email and all deliveries to stop immediately.

Pauline taylor

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Update by Pauline P Taylor
Apr 21, 2016 5:26 pm EDT

I requested a free trail of the above and give my credit card details for freight only.

Now i find you are sending me the product each month and deducting the amount from my credit card.

I never gave any agreement for the essence to be delivered each month and definately not have the amount deducted from my credit card. This is to be stopped immediately.

The last delivery had the details below:-
con note sxb5361097 dn [protected]
ship to address
pauline taylor
7 bass chanse yanchep
australia wa 6035
ap article id sxb5361097010823
container lp [protected]
cust po [protected]-317602-1

i have rang reference the above, waiting on call back three weeks ago and also emailed.

In reference to the essence it did not do anything for my skin or eyes.

I have spoken to the bank and they suggest that i lodge a claim with them for monies taken from credit card.

My email address is : gft@bigpond.Net.Au

i expect a reply to this email and all deliveries to stop immediately.

Pauline taylor

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3:28 am EDT

L S A Health & Beauty / AlwaysArgan.com X 2 Unauthorised Credit Account Transactions - Argan oil

Unauthorised credit card transactions x2 from
Lsa Health & Beauty St. Michael

In February/ March 2016 I took up an on-line advertised offer of a sample of "Argan oil" for a "postage only" payment of approx $6.00 (Aus). Some weeks later I received a bottle of oil in the mail with no paperwork attached. Then a little later another bottle without paperwork arrived, I assumed it was a muddle up in their despatch dept.

When doing a routine check of my bank accounts I noticed x2 unauthorised withdrawals from my credit account for around $130 (Aus) each by Lsa Health & Beauty St. Michael. I immediately contacted the bank to put a hold on those transactions.

I do not want the product which Lsa Health & Beauty St. Michael mailed without authority to me and then took money from my account without my authority to pay.

I want my money returned and I will then return the products to Lsa Health & Beauty St. Michael or agent.

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3:27 am EDT
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L S A Health & Beauty / AlwaysArgan.com Debit card transactions

Having read a complaint made by another member in Australia, I wish to report that I, too, have been a victim of credit card fraud through dealings with this company. It seems too coincidental that two people have had money taken out of their accounts by LSA Health and Beauty when neither of us ordered anything. Mine was for $123.40 and $128 during the month of March. I have launched a dispute through my bank but am wondering if this should be treated as a police matter. I did not give this company my cc details so I've got no idea of how it obtained them. Customers of LSA, beware! Check your bank statements carefully. This company is bad news.

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irene knight
, AU
May 02, 2016 6:56 pm EDT
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I also got the same free oil they took $128.72 out of my bank I would love to be able to ring them they have offices here in Australia but not able to fined a phone number for them

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alder cottage
, US
Jan 18, 2018 12:04 pm EST
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Hello Irene, I am another individual who has been scammed and robbed by this company. Don't bother phoning them...a number is on the web site www.essenceofargan.com. I have been on the phone with them for hours without any results or compensation. If you are interested in my experience, I am including an email which I sent to them and which came back saying they do not handle any customer service via email, only telephone which is a joke. Thanks for listening
Sandra King
2:30 PM (3 hours ago)

to Customer, bcc: me
I have been dealing with your company since 10January, trying to return 2 products on trial in order to be refunded. I am outlining below what I have discovered and am insisting that you contact me with an email confirming a full refund to my account of €88.80. My name is Sandra King, cancellation notification #3714870. As I live in the Republic of Ireland, I have been phoning the number you give for European refunds.
10January Spoke to Abbey who gave me a return address of: Level 2 Regional Business Center, University Heights Msida MSD 1751 Malta. She advised that once the product was received at this address I would receive a full refund. She at first advised of a handling charge, but when I protested that I was not advised up front, she waived this and advised of a full refund.
11January I posted the parcel via registered mail to the address given in Malta tracking #RL [protected] IE
15January I tracked the package and found that a delivery attempt had been made but no answer at the address
16January I phoned back to your customer care center and spoke to Christine, explaining what had happened and asking her to follow up to see why no one was available to receive the parcel. She advised she would forward the tracking number and this information to the receiving department. When I asked to speak to her supervisor to get answers to questions she could not answer, she advised the supervisor was busy with another customer, said a supervisor would be phoning me back and offered to immediately refund half of my charged amount. I declined this, as I felt this would complicate matters and I would never see the full refund. As of today, I not received a phone call from a supervisor.
18January I had sent and email to the Malta post asking if they could tell me whether another attempt would be made and/or if the parcel would be returned. As I had not received a response from the post I phoned them and spoke to a representative. She checked the tracking # which I had and advised a second attempt at delivery had been made on the 16 January, but the delivery person was advised that your company had moved.
I then phoned the customer care number you have on your website for Plantation Florida and was again connected to Abbey, who previously had answered at the customer care number for Ireland. I told her that Malta post had checked on the returned parcel and that the company had moved addresses. She verified that the return address I used was correct, took the tracking number, put me on hold and then advised I would be receiving a full refund in 3-5 business days.
I then decided to do some further investigation into your company, as this whole procedure seemed unusual. When I looked up the return address on Google maps, I found that a consulting company was at that address and phoned them. They said that Essence of Argan had moved to Balluta Bay, gave me the address as Level 1, Studio 4 39 Main St. When I looked this up, it was the St Julians Hotel, which I phoned. They had never heard of your company and advised there was a business center next door, The Hedge, and gave me their number, which I phoned. This building has no record of your company being at their business center.
At this point, I feel that you have scammed me and are doing so to hundreds of others. I responded to an ad you had placed on Facebook. I have doubts now that I will ever see a refund, but should I not get a response from you via email by Monday, 22 January, I will be reporting you to consumer affairs in Florida, Canada, Australia, and Europe. I will also file a complaint via Facebook's advertising and marketing department.

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Kimbies
, AU
Apr 21, 2016 3:50 am EDT

I too have ordered argan oil, was only supposed to be charged $6.00 for postage only! Have not received anything in the mail, have had 2 x transactions debited on my credit card one for $119.00 approx and one for $6.00 approx...I have since notified my bank of this scam and have these transactions on hold until my husband gets home as he is the main card holder! The bank will then go ahead with a dispute once he gives them authorization...Here's hoping we can get all monies credited as I DID NOT ORDER ANYTHING!

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Sue Esterman
, US
Apr 12, 2016 12:16 am EDT

I have the same experience. I ordered a free sample of argan oil, and since then have been charged more than $470 f9r goods which a) I never ordered, and b) I have not received. I have taken this matter to my bank and launched a dispute.
Further, the NZ 0800 number does not appear to be linked at all to Essence of Argan or LSA beauty

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keaya
, AU
Apr 07, 2016 12:40 am EDT
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I ordered a free sample of argan oil, believing that the product was a free sample as advertised and that I would only be charged a shipping fee of $ 6.95. Instead I was charged $125.44 plus a $3.65 foreign transaction fee on the 22nd of March, 2016. Now, without ordering anything at all and without any authorization whatsoever I have had a further $132.47 and a $3.85 transaction fee taken from my card on the 6th of April 2016. I want to cancel any further automated transactions and recieve a full refund of my money. I have taken this matter further with my bank and launched a dispute.

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Susan-kidd
, AU
Apr 05, 2016 11:04 pm EDT
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Me 2 i have had to cancel my cards don't know where it even came from. Now I need to get my money back which i am working on right now. hope you are able to get any monies then from you back
Susan Kidd
susankidd&@gmail.com

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8:05 am EST

L S A Health & Beauty / AlwaysArgan.com Unauthorized credit card charges

I saw add for Dr. Ozs miracle wrinkle cream, stating he had decided to share with not just celebrities, but the public. Picture of Dr Oz and glowing testimonials. Advised free trial for 30 days, just postage required. Rang Bank and found out postage taken out, but nothing received, and the Company had on hold $125.19 to be taken out of my credit card. To late to stop money being being taken out, but advised once they had, fraud procedings will begin. Found this out at 8.p.m. 7th March. I have to go threw inconvenience of credit card being changed, with know guaranty money will be retrieved. Bank gave me name of who was taking money out. LSA Health and beauty, st michael u.s. I have know invoices as know sample sent, nothink. I request that they do not take money on hold out. Once thay take money our Bank will proceed with fraud charges. I desire that a lot of unpleasantness be avoided and they do not take my unorthadized money out of my credit card and aleviate fraud charges

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Carol1953
, AU
Aug 22, 2016 6:17 am EDT

I have been saving money taken out of my credit card for the last few months and at no time have I ever received any merchandise, I need to know how I can rectify this probes as Idrolabs does not ave a contact number

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Jenny Williams-Blackney
, US
Mar 09, 2016 2:20 am EST

My name is Jenny Williams and I wish to cancel and would like a refund for the 134.59 you took out of my bank without my consent. I have tried to contact you through Facebook as that seemed to be the only way, but to no avail. I was trying to let you know that I had sent you the wrong e mail address and give you this one. Please except this letter as a cancellation to my trail and future with your company. I would like a reply in writing that you have excepted this cancelation and we will be watching the back account for a refund. from the start this has been wrong and you are a scam, I didn't receive the product that I was told you were sending me. My order was done on the 4th February 2016 . confirmation number 2408893. total agreed to $4.39.
I will await a reply and a refund or I will be taking this further.

Yours Sincerely
Jenny Williams

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Alain Manseau
, CA
Mar 07, 2016 9:27 am EST
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My name is Alain Manseau living at 492 Du Chenal, Repentigny, QC Canada J6A2Z7.
I order a sample of our product at $3.00 us to test it, 01-11-2016 . I received it but I was charged $83.80us January 27.
More, I received an other undesired bottle 1 month after and I was charged february 16 $ 87.79.
I never ordered it.
Please cancelled all my orders with you for this product. .
I will return you last bottle receipted . I hope to be refund, immediately on my visa card after. Can you give me your mailing address .
(nb. I'm waiting to receive your rapid confirmation of cancellation and refund. I informed you than my credit card was advised also. If you repeat your undesired mailing and charging, I will take legal measures against your company when I will be at my Sarasota home in two weeks.).

Thanks to take care and waiting news
Me Alain Manseau, DEC. L.LL.
lawyer

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1:20 pm EST

L S A Health & Beauty / AlwaysArgan.com Paying for postage only to trial product

Agreed to this trial on face book through ideal research group. Pay postage only. Read terms and saw 30 day return policy. I got products in mail on Tuesday 16 Feb (last week) had a reaction on my face to both products and returned them to where they came from which was CUSTOMER CARE INGRAM MICRO AUSTRALIA 22-24 WONDERLAND DRIVE EASYERN CREEK NSW 2766 SYDNEY. That night there was a charge on my debit plus card of $149.00 from these thieves. Please contact me on [protected] or email [protected]@icloud.com I need to get them to fax my bank and remove charge. This money was groceries for my kids and now we have no food! Please help me thank you, Tracey Mainwaring

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10:51 pm EST

L S A Health & Beauty / AlwaysArgan.com Essence of argan

I rang to return the product because I found that they had taken $130.50 out of my bank. I would like to stop them taking anymore and return my money. I am not happy with the way they handle the advertisement. How do I return and get my money back.

Thanks
Kaylene Forrester

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10:06 pm EST

L S A Health & Beauty / AlwaysArgan.com Essence of Argan

Unauthorized debit of my debit card TWICE. I paid for the postage on the (free)sample. I sent that back within the specified time, as I changed my mind. When I went to the bank today I asked for a print out of my account activity, money was disappering that I had not spent. The first time was on 30/12/15 for $131.11 Australian dollars, the second time was on 04/02/15 . First time no product was sent, second time product was sent (a few days ago) which I sent back the following day, to the sender. This second charge was for $140.13 Australia. I want a full refund of the total amount of $271.24, as I don't want any. I am a pensioner and can't afford to lose this amount at all. E-M Gangsoy

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2:51 am EST
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L S A Health & Beauty / AlwaysArgan.com Unauthorised credit transactions

These are unauthorised credit transactions for products not ordered or received by myself at any time. I request an immediate refund of all of this money as I never ordered or received the products.
This company has taken amounts of $155.82 on 2/2/2016 and $132 >46 on 28th Jan 2016 plus international transaction feesfor products that were not ordered and have never been received.

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Tutanekai Maurirere
, US
Mar 29, 2016 3:10 pm EDT

I was conned into the scam of free trial products with no terms and conditions on the website as well. All you do is pay for shipping and handling. It says $5.99 and then once it comes out of your account is is $18.83 and in the 14th day they take $124 off your credit card and then take further charges for other things without your consent. Once you call the call centre to complain they hang up on you. It's complete fraud.

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Thomas King
, CA
Mar 02, 2016 2:23 pm EST

To whom it may concern
I have been charged on Feb/5th and Feb9th 5th $ 99.99US on Feb19th $105.98 US dollars
Please reverse these charges and stop all further charges from my account.
Thomas King ph26/650 Parliament St. Toronto Ontario M4X 1R3

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11:00 pm EST

L S A Health & Beauty / AlwaysArgan.com Promotion for Arlan Oil

Just to let you know that advertising a product for free and only pay postage is not quite what happens. If you don't read the fine print you get charged full price plus postage all because you do not return the product. I live in Australia and the advertisement did not indicate the price as US dollars. So when the unused or used container was not returned I was charged $4.39 US which became $6.32 Australian for the postage and on top of that copped a further $92.18 US plus $4.05 fee (US) and with the exchange rate overall I was charged $139.08 Australian. Just a big scam if you ask me, and to top it all off, I don't think the product works anyway. The used or unused product has to be returned within 14 days of ordering. Supposedly the product should show improvement at least 3 - 4 weeks of using it. Shall not get caught again. Ordered product on 4th Jan.2016 charged the full price on 18th Jan.2016 with no contact other than an email with full price being charged for the product, and no come back for a refund...

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Elayne Cesaro
, US
Mar 30, 2016 7:05 pm EDT

They are also trying to take money from my account too. Making sure that I don't have enough in the said account until this disaster is resolved.

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bente andrew
, AU
Feb 10, 2016 11:23 am EST

Yes I got the product and a week later they are charging me $130, I live in Perth Western Australia...a total ripoff
a company in Sydney called Fulfilment at Eastern creek send the products out and I am calling them and also calling my bank to stop transactions disgusted by false advertising

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6:42 am EST

L S A Health & Beauty / AlwaysArgan.com Misleading advertising.....on trial products

Hello...I ordered some Free trial creams from this company...I was lead to believe you only paid for shipping which was about $10...and trailed it to see if you LIKE IT...within 14 days...I didn't get it for about 7days after I ordered that gave me a mere 7days to get back to them from America and tell them I don't want anymore... And further more how can you see if a product works in that time...especially wrinkle creams!
Anyway in the mean time they have taken $ 135 then another $155 Aus dollars and now and $160 out of my visa account without even emailing me or trying to notify me !
I am very upset and mislead...I have contacted and chatted online to this company and they don't seem to give a dam!
Can you please help me!
Collette Bowes

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WendyA
, NZ
Feb 15, 2016 5:28 pm EST
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PLEASE CAN ANYONE GIVE ME AND E MAIL ADDRESS OR PHONE FOR THIS COMPANY SO I CAN CANCEL ?
REPLY to pbweandrews@xtra.co.nz

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Ros Rowlinson
, US
Feb 09, 2016 11:10 pm EST

Collette Bowes, exactly the same thing has happened to me, with the exception I received a cancellation notification but still got charged 14 days later for the full amount. With the exchange rate being not good it has cost me over $140 Australian dollars. I still have copies of the order confirmation and emails that were sent. Not that that will be of much help..

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8:33 am EST

L S A Health & Beauty / AlwaysArgan.com Essence of argon & idrotherapy

No where in the original add did it state the terms and conditions. I paid for the shipping and handing of the sample products. Today I am billed a total of $152.41 for products I did not order. When I called they said read your terms and conditions...which they then sent via e-mail. This company is a huge scam! My bank is currently investigating them. This transpired on January 27, 2016. I was given no name or client #. I want a full refund of $152.41. My next step will be the better business bureau.

+ ORDER CONFIRMATION

Order Number: 2388926 Ordered On: 01/27/2016 06:59am
Bill to: Elaine Brears
3319 Willow Dr Box 345
Englehart, ON
P0J1H0
Canada Ship to: Elaine Brears
3319 Willow Dr Box 345
Englehart, ON P0J1H0
Canada
ITEMS IN YOUR ORDER

Product Name Base Quantity Prize
EOA Day 14 Charge $83.80 1 $83.80

Subtotal:
$83.80
Shipping: $0.00
Sales Tax: (0.00%) $0.00

Total Billed: $83.80
Charges may appear as LSA HEALTH AND BEAUTY Barbados or Organichealthestore.

This product is manufactured and distributed by:
LIFESTYLE VENTURES LTD.
Level 2, Regional Business Centre
University Heights
Msida MSD 1751, Malta

If you have any questions, please call any of the numbers listed below:

Australia +[protected]
Canada +[protected]
UK, IE, LU, BE, CH +[protected]
New Zealand +[protected]
United States +[protected]

Our customer service team is available 24/7. You may contact us by phone, chat or email ([protected]@essenceofargan.com). Additionally, you can learn more about Essence of Argan online at www.ecomhuiledemaroc.com.

Try Essence Of Argan For:
Wrinkles Dry Scalp Cracked Feet
Aging Hair Growth Eczema
Acne Hand and Nails Psoriasis
Dry Skin Stretch Marks Baths
Hair Treatment Diaper Rash Aftershave

The Power Behind Essence of Argan
The amount of vitamin E present in argan oil also makes Essence of Argan an amazing treatment for your hair! Simply massage a little bit of oil into your hair from root to tip, and watch the damage done by color treatments, heat, and abuse disappear. You’ll love how much more manageable your hair becomes the longer you use Essence of Argan. Say goodbye to dry, frizzy hair and hello to smooth, sleek locks.
Essence of Argan isn’t only good outside your body, it also has fantastic health benefits when ingested. After all, if something isn’t safe enough to put IN your body, why would you want to put it ON your body? Pure Argan oil has been shown to reduce cholesterol, improve circulation, and lower the incidence of heart disease.

Help Us Support the Women of Morrocco
Still need more reasons to try Essence of Argan? When you purchase Essence of Argan, you are helping to support a women’s cooperative in Morocco that works to keep the Argan trees thriving on a space of protected land. Over 3 million people in Southern Morocco receive a fair wage through the sales of Argan Oil.

OUR PROMISE AND TERMS
We promise to deliver the finest Eco-Certified, Pure Argan Oil and Argan Oil based products. If you are not totally satisfied call us at any time and we will work with you to resolve any issues. We will provide a free product of your choice for any referrals sent.
For free trial customers, start your trial today, and we will send you a full size sample supply of Essence Of Argan, just pay the shipping and handling fee. You will have 14 days to try the product and discover why Essence Of Argan is the right anti-aging, multi-purpose, eco-certified organic, treatment for you. If you enjoy our product, simply do nothing – you will be billed the discounted price of $83.80 (+ $5.99 S&H) in USD or currency of your country at the end of your trial period and sent a full month’s supply of Essence of Argan. If for any reason you decide that Essence Of Argan is not the perfect wrinkle-fighting, skin, hair, hands, feet, nail, eczema, psoriasis treatment, call us toll-free at +[protected] (or at any number listed below) any time during your 14-day trial period to cancel your trial – then simply return the sample product (even if it is empty!) and you will NEVER be billed.
Plus, if you decide to keep Essence Of Argan, you will receive FREE acceptance in our Liquid Gold Auto Ship Rewards Program, and you will receive a new supply of Essence Of Argan every 30 days at the same low Liquid Gold Rewards price of $83.80 (+ $5.99 S&H) in USD or currency of your country.
By entering my account information and clicking the submit button, I agree to the free trial offer terms and authorize Essence Of Argan to charge my account at the end of the 14-day risk-free trial, and with each monthly shipment, on the terms described above. Declined transactions without cancellation are subject to reattempt at full or incremental amounts at later dates, up to 100% of the amount billed.
www.ecomhuiledemaroc.com is Owned by LifeStyle Ventures, LTD. – Palazzo Pietro Stiges 103, Strait Street Valletta, Malta, VLT 1436

Shipping
Your product will arrive 3-5 days after the order has been placed, excluding weekends and holidays.

Return/Refund Policy
You can return your product within 30 days from the date of order for a full refund of the purchase price less the Shipping and Handling Fee. Shipping and Handling is non-refundable. To return the product (post trial), you must obtain a Return Merchandise Authorization number (RMA) from customer service (numbers listed below). Clearly include the RMA number on the outside of the package. All returns must be received with 15 days from the initial call to our customer service department. You are responsible for return shipping. Any shipment that is refused or returned without a RMA number may not be eligible for a refund. Your credit card will be charged for the full purchase price $83.80 until we receive your product back. Once the product is received and checked by our warehouse, we will issue you the appropriate refund. Please allow up to 3-5 business days for credits to be reflected on your credit card statement after we receive your returned merchandise.
If you decide to cancel, please send back the product to:
For EU Returns – Please Send To:
Essence of Argan
Level 2, Regional Business Centre
University Heights
Msida MSD 1751, Malta
CS #: +[protected]

For US Returns – Please Send To:
Essence of Argan
6741 W. Sunrise Blvd.
Bay #5
Plantation, Fl. 33313
CS #: +[protected]

For CA Returns – Please Send To:
Essence of Argan
P.O. Box 7200, PO A,
Mississauga, ON L5A 0A3
Canada
CS #: +[protected]

F0r AU/NZ Returns - Please Send To:
Essence of Argan
22-24 Wonderland Drive
Eastern Creek, NSW 2766
Australia
AU CS #: +[protected]
NZ CS #: +[protected]

Additionally, please note the following:
1. *Shipping and Handling is non-refundable.
2. *Refunds are processed within 3 business days (72 hours) of package being received by fulfillment center.
3. *All returns are subject to a $9.99 Return Product Fee (RPF)
4. * All refunds will be processed to the credit card used for purchase.

Best,

Essence of Argan Customer Support

This is the first time I have seen the terms and conditions

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ComplaintsBoard
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5:26 pm EST

L S A Health & Beauty / AlwaysArgan.com Essence of Argan

Got caught up in this vague sales pitch. According to my credit card company they can keep charging you until you cancel even though you thought it was just a trial sample. If you don't cancel within fourteen days you are charged the whole fee not just the shipping price. Charges vary and are not in Canadian Dollars. They keep sending you and keep charging you. They also keep moving all over the place. Currently if you call [protected] you can cancel. Be sure to call from the phone number you quoted on your original order. Ad soon as I found the number I called and cancelled. they knew by the phone number who was calling. It was all automated although there is a choice to stay on the line. How I found the phone number and email address was purely by accident ..after typing in L my finger hit the space bar and when I typed the H they came up...go fiure they made it hard to find them by putting a space between the initials in their name. $250 later here I am with mud on my face but finally cancelled!

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Joanne McAree
, AU
Mar 04, 2016 1:14 am EST

Thieves, Larcenist - took my money fraudulently, Cowards, Cheats - I live in Australia and I am going to sing it from the roof tops about how evil this company is" LSA" And. any one that will listen to me: -Yahoo.com for adverting this product. Our Custom Care Government Department ETC ETC Begged not to take money from my account due to the loss of my job. On my overdraft with not much left.

I understood this was to be a Trail pack as no where on their web site did it state reoccurring payments not a license for LSA Beauty to rob money from money me. Devastated from the loss of my job and now that we live in a world with such cruel and dishonest people.
Could send the product back as I have only used a few drops. And really not that impressed.
Have already contact the United States fraudulent departments advising of this scam.

ComplaintsBoard
R
12:25 pm EST

L S A Health & Beauty / AlwaysArgan.com Essence of Argan Oil

Dec 11, 2015 - no terms and conditions on their website. They are advertising free sample of Argan oil and you have to only pay Shipping and Handling fee. Not true - about a month later your dinged with a large charge to your account / credit card. They are thieves...

Read full review of L S A Health & Beauty / AlwaysArgan.com and 18 comments
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Cameron Pitt
, AU
Jun 08, 2016 11:24 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

This same situation has happened to my Nanna, $124.42 on the 13th of April & another $133.87 on April 29th. I believe that another 98.77 has been taken out also. as well as a foreign fee. As she can not afford this to happen again could anyone advise me what I should to so sort it out as this situation has never happened to me I am not sure what to do tofix it. Even email me on cameronpitt11@gmail.com. Thamks ladies. Cameron Pitt

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Arnie Gla
, CA
May 18, 2016 8:22 am EDT

I ordered a free trial of the product, with a $3.99 charge for shipping. Next thing I know, 2 weeks later there is a charge for $83.80. When I contacted the company they said there is a re-occuring monthly charge is I do not call to cancel. Nowhere was this mentioned when I ordered the trial. Total SCAM.

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Susan Tosic
, AU
Apr 28, 2016 6:51 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I would like would like my money returned. That's $AUD130.95. I agreed to the free product. You did not have my permission to take money from my account..only the postal amount for the free product. I have sent your product back to you. Please do the same with my money.

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Stephanie Rawat
, US
Apr 20, 2016 6:51 pm EDT

Monies Withdrawn Without Arrival of Products, Scam, Scam, Scam

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Stephanie Rawat
, US
Apr 20, 2016 6:48 pm EDT

Yes This is definitely bad fraudulent behaviour, from all the complaints I've read it is loud & clear that we all have been conned indeed.
I have now had monies unlawfully withdrawn from me credit card, which will be cancelled by tomorrow.
Gee Whiz from advertising so boldly on the TV screen, JUST pay for postage with this free sample trial of CREAM & ARGAN Oil,
which gets delivered without any paper work or even a company name attached,
Gosh People This Has Taught Me For Sure Not To Trust, a "" FREE SAMPLE EVER AGAIN ""

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Fiona Ceric
, US
Apr 03, 2016 11:06 pm EDT

yes fraudulently taking my money out on a monthly basis

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Margaret Wati
, US
Mar 29, 2016 3:20 pm EDT

I got a free product online, now they are charging me $74.06 for these free products.I do not want to paybuy them and to stop them taking money out of my bank as i did not agree to buy them this will be theft.
Order no 2468641
order no 2468640
please stop them from taking my money

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Reviewer67780
,
Feb 27, 2016 12:23 pm EST

No terms and conditions on their website. They are advertising free sample of argan oil and you have to only pay shipping and handling fee. Not true - about a month later your dinged with a large charge to your account / credit card. They are thieves...

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Elsa-Maree
, AU
Mar 20, 2016 6:05 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I am STILL BEING CHARGED for a product I returned the day after it arrived. I was charged $131.11 and want my money back. I canceled the order when I found out the price. TOO EXPENSIVE. Thank you in advance. From Elsa-Maree Gangsoy, 19 Edward Street, Somerset, 7322 Tasmania, Australia.

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Elsa-Maree
, AU
Mar 20, 2016 6:14 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

ANOTHER UNAUTHORIZED DEBIT on 4th February 2016 for $140.13. Another product returned as before, for the same reason. TOO EXPENSIVE. I am still being charged. I want a refund of ALL THE MONEY THAT HAS BEEN TAKEN OUT OF MY ACCOUNT. Thank you from Elsa-Maree Gangsoy.

ComplaintsBoard
R
10:13 pm EST

L S A Health & Beauty / AlwaysArgan.com Unauthorized Credit Charges

I ordered some wrinkle cream and Argan oil 'Free Samples". For this I knowingly paid $6.59 postage on each product which was taken from my account on 09 December 2015. The goods were received and that should have been the end of it. On the 29 December 2015 $127.94 plus a foreign transaction fee of $3.77 was deducted from my account and then on the 30 December 2015 $151.67 plus a foreign transaction fee of $4.47 was deducted from my account. This is the price you pay for vanity I guess...very unfair and dishonest though. If I could get my money back it would be a blessing. How can I stop them deducting more money that I cannot afford . Regards Lesley Smith

Read full review of L S A Health & Beauty / AlwaysArgan.com and 6 comments
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Reviewer29307
,
Nov 20, 2018 3:39 am EST

Not authorized and deductions off over 100 dollar amounts
with no statement invoices or contact details
Distribution address center at NSW Eastern Creek

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Susan Tosic
, AU
Apr 18, 2016 10:13 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I assumed that I was only goin g to get the free sample..not to keep getting it every month. Please stop sending the product as I do not want it. Please return my $AUS130.95 and I will return your product to you.

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Susan Tosic
, AU
Apr 17, 2016 7:25 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I assumed that I was only goi g to get the free sample..not to keep getting it every month. Please stop sending the product as I do not want it. Please return my $AUS130.95 and I will return your product to you.

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Susan Tosic
, AU
Apr 18, 2016 10:18 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I assumed that I was only getting the free sample not a new bottle every month. Please stop sending the product to me and return my $AUD130 95 to my account. I have already sent your product back to you. It may take a while to get to you as is coming from Australia.

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Reviewer54511
,
Feb 20, 2016 7:37 pm EST

keep debiting my account every month with out me ordering anything and with out authorisation its a huge scam!

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pin88
, CA
Feb 03, 2016 12:50 pm EST
Verified customer This comment was posted by a verified customer. Learn more

the only way for sure is to change credit card imformation or if its a visa debit card have your bank deal with them after you repodt this as fraud

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Contact L S A Health & Beauty / AlwaysArgan.com customer service

Phone number

+1 (888) 495-3186

Website

us.alwaysargan.com

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