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3.3 18 Reviews

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3 Resolved
5 Unresolved
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We'd love to see IdentityGuard on ComplaintsBoard more often, showing their successful complaint resolution. But that's not happening yet, unfortunately. For reviewers, this means staying cautious and reading reviews from other customers (including the few already resolved ones) to understand the potential outcomes. If you get in touch with IdentityGuard, be persistent and note all important details during communication.
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IdentityGuard consumers seeking identity protection reviews and complaints 18

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Newest IdentityGuard reviews and complaints

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IdentityGuard IdentityGuard: The Real Deal for Identity Theft Protection

So, I gotta tell ya, I had a real scare when I lost my debit card at the bank. I was all set to take my sister to Disney and I couldn't find my card anywhere. I thought I had left it at home, but nope, it was gone. That's when I remembered that I had a trial of IdentityGuard, so I gave them a call.

Let me tell you, those folks were a lifesaver. They helped me deactivate all of my credit cards so no one could use them, and they even kept an eye on my credit scores to make sure nothing fishy was going on. I was so impressed with their service that I ended up buying the full package.

Now, I know some folks might think that identity theft insurance is just a scam, but let me tell you, it's worth it. You never know when something like this might happen to you, and it's better to be safe than sorry. Plus, the peace of mind that comes with knowing you're protected is priceless.

So if you're on the fence about getting identity theft insurance, I say go for it. And if you're looking for a company to go with, I highly recommend IdentityGuard. They're the real deal, and they'll have your back when you need them most.

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IdentityGuard Protect Your Identity with IdentityGuard - A Proactive Solution to ID Theft

I gotta say, IdentityGuard is the real deal. You know how you hear about people getting their identity stolen left and right? It's scary stuff. But with IdentityGuard, you can rest easy knowing they're keeping an eye on your personal info and credit scores. And get this - they don't just monitor, they actually help prevent ID theft. That's right, they're proactive about it.

I've heard stories about how much of a hassle it is to recover from ID theft. It can cost you a lot of money and time. But with IdentityGuard, they've got your back. They've helped customers recover after theft. That's a huge relief, let me tell you.

Now, I know what you're thinking. "This kind of coverage must cost an arm and a leg." But guess what? It's actually super affordable. I was pleasantly surprised when I found out how much it costs.

Overall, I highly recommend IdentityGuard. They've taken away my worry about identity theft and I'm sure they can do the same for you.

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IdentityGuard Protect Your Identity with Ease: My Review of Identity Guard

Identity Guard is a great service that I found to be comprehensive and affordable. I had a bad experience in the past where someone stole my credit card information while I was shopping at a department store. It's really sad that there are people out there who prey on others like that, but unfortunately, it's the reality of the world we live in. It's important to take action to protect ourselves from identity theft, and that's why I chose Identity Guard.

I feel much more at ease now that I have taken steps to protect myself. It's frustrating to feel helpless in situations like these, but having a service like Identity Guard gives me a sense of empowerment. I know that I have a team of experts working to keep my personal information safe and secure.

One thing that I really appreciate about Identity Guard is how easy it is to use. The website is user-friendly and the customer service team is always available to answer any questions that I have. I also like that they offer a variety of plans to choose from, so I can pick the one that best fits my needs and budget.

Overall, I highly recommend Identity Guard to anyone who wants to protect themselves from identity theft. It's a small price to pay for the peace of mind that comes with knowing that your personal information is safe and secure.

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Is IdentityGuard legit?

Our verdict: Complaints Board's thorough examination reveals IdentityGuard as a legitimate entity with notable strengths. Despite a 37% resolution rate on customer complaints, which invites a closer look, IdentityGuard stands out for its commitment to quality and security. Clients considering IdentityGuard should delve into its customer service record to gauge compatibility with their expectations.

IdentityGuard earns 96% level of Trustworthiness

Perfect Trust Endorsement: IdentityGuard achives 96% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

IdentityGuard has received 8 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

The age of IdentityGuard's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Identityguard.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Identityguard.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

IdentityGuard as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Several positive reviews for IdentityGuard have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up IdentityGuard and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • Despite a high level of trust, our investigation found issues with IdentityGuard's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 37% of 10 complaints were resolved.
  • IdentityGuard protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  1. Pros
    1. AI-Powered Monitoring
    2. Rapid Alert System
    3. Personal Risk Management
    4. $1M Theft Insurance
    5. Family Plan Options
  1. Cons
    1. Limited credit monitoring options
    2. No free version or trial period
    3. Higher cost compared to some rivals
    4. Sparse on additional financial tools
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IdentityGuard Mixed Experience with IdentityGuard: Easy to Use, but Billing Issues and Slow Customer Service

I gotta say, I tried out IdentityGuard and it was pretty easy to get around their website. At first, everything was going great for a few weeks. But then, things started to go downhill. I decided to cancel my service during the free trial, but somehow I still got billed twice. That's just not cool, man. I was pretty bummed out about it.

So, I contacted their customer service and asked for my money back. They said they would do it right away, but nothing happened for three whole days. I had to call them a bunch of times and wait on hold forever before I finally found out that it would take a whole billing cycle for my funds to come back to me. That's just ridiculous, if you ask me.

I'm definitely not going back to IdentityGuard for any more business. But, I will say that if you're someone who likes to keep an eye on your credit and score, they might be worth checking out. I'll give them 3 and a half stars, but only because they took money out of my account after I canceled.

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IdentityGuard Identityguard.com: A Comprehensive Resource for Identity Theft Protection

Identityguard.com is a website that really caught my attention. I was impressed by the professional and friendly impression it gave me when I first visited it. The site is easy to read and understand, and it has a welcoming feel that makes me want to explore it further. The site map is also very helpful, making it easy to navigate and find what I need.

In today's world, identity theft is a common problem that we all face. That's why it's important to have access to reliable information that can help us protect ourselves. Identityguard.com provides just that. The site is packed with useful information about identity theft, and it's clear that the company understands the big picture when it comes to this issue.

One thing that really stood out to me was the Kidsure program. As a parent, I'm always worried about my children's safety and well-being. The fact that Identityguard.com has a program specifically designed to protect kids from identity theft is reassuring. It shows that the company is committed to helping families stay safe and secure.

Another great feature of the site is the resource center. This is a valuable tool for anyone who wants to stay up-to-date on the latest news and information about identity theft. The center provides updates and insights that can help you make informed decisions about the company and its services.

Overall, I was very impressed with Identityguard.com. The site is easy to use, informative, and user-friendly. It's clear that the company is committed to helping people protect themselves from identity theft, and I would definitely recommend it to anyone who is looking for a reliable and trustworthy resource in this area.

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IdentityGuard Protect Your Identity and Credit with Identity Guard - Affordable and Reliable Options Available

I'm so glad I found Identity Guard! I've been searching for a site that can help me protect my credit for a long time, but I always hesitated to sign up. Then, I stumbled upon Identity Guard and was blown away by all the different options they offer.

What really caught my eye was their basic plan, which costs less than $7 per month. That's a steal! I knew I had to sign up for that plan right away. But, if you want even more protection, they offer higher levels of coverage as well. You can even get anti-virus software and keylogger alerts, which are super important in today's world where hackers are everywhere.

And if you're a parent, you'll be happy to know that Identity Guard offers a separate package to protect your kids' identities and information too. That's a huge relief for me, as a mom.

The best part about Identity Guard is how easy it is to get started. The sign-up process is a breeze, and the prices are totally affordable. Plus, the peace of mind you get from knowing your identity is protected is priceless.

Overall, I would definitely recommend Identity Guard to anyone looking for a reliable and affordable way to protect their credit and identity. It's a no-brainer!

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IdentityGuard IdentityGuard Review: Confusing Website and Unhelpful Customer Service

I recently signed up for IdentityGuard online and was directed to what I thought was my credit score from Equifax and Trans Union. However, I quickly realized that only partial information was available. I decided to cancel my membership within 24 hours of signing up.

When I called to cancel, the woman on the phone told me that my phone number was not in their system. I then provided my address, but she said that it did not exist either. I was confused because when I logged into my account using the link they sent me via email, all of my information was accurate. I even provided my membership number, but she still said she couldn't cancel because I didn't exist in their system.

I tried to clarify that I had a membership number, an email, and all of my details were in my account, but she still couldn't find me. It all seemed very shady to me. Eventually, I was able to click cancel on my membership account, but I will be keeping a close eye on my bank account to make sure that no future payments are taken out without my permission.

Overall, my experience with IdentityGuard was not great. The website was confusing, and the customer service was not helpful. I would not recommend this service to anyone looking to protect their identity.

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IdentityGuard IdentityGuard Review: Pushy Sales Tactics and High Prices

I recently had an experience with IdentityGuard, and I must say, it was not a pleasant one. I attempted to purchase their basic service online, but to my dismay, the purchase was blocked. I had no choice but to call them, and that's when the real trouble began.

The representative on the phone was insistent on selling me their top-of-the-line package, despite my repeated requests for the basic one. He went on and on about the dangers of identity theft and how I needed the best protection possible. I understand the importance of protecting my identity, but I simply couldn't afford the top package.

After 21 minutes of back and forth, the representative finally told me that I might as well buy nothing and take my chances. I was shocked and disappointed. It was crystal clear that all they cared about was making money, and not about helping customers feel protected.

It's a shame that IdentityGuard doesn't see that not everyone can afford their top package. We can't all drive Ferraris, after all. Luckily, I found another provider, Zander, who offered more coverage than IdentityGuard's basic package at a lower cost than their second-tier package or even their parent company, Aura.

In the end, I'm grateful that IdentityGuard pushed me to look elsewhere. I wouldn't recommend their services to anyone who's on a budget.

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IdentityGuard Identity Guard Review: Protecting Your Family from ID Theft and More

I heard about Identity Guard when I found out that child identity theft is becoming more common. As a mom who wants to be informed, I searched for more information and came across ID Guard. Their resource center is amazing and they offer a great trial offer. I decided to try them out to see what they offer and I am still happy with their services.

The cost may seem high to some, but the opportunity to protect my family from ID theft and other things is worth the money. If I was still making peanuts like I did in college, I wouldn't have the same thoughts. But now that I have a family to worry about and a comfortable income (with a kickass 800+ credit score), I include this service in my insurance budget each month.

While it's not for everyone, you might be pleasantly surprised to see what they offer in terms of resources and services. Check them out if you're thinking about protecting yourself or your family from ID theft and want to keep track of your credit and activity.

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IdentityGuard Protect Your Family's Identity with IdentityGuard - A Must-Have for Parents and Grandparents!

Yo, listen up! If you're a parent or grandparent, you need to know about IdentityGuard. This company is the real deal when it comes to protecting your identity. And let me tell you, it's not just adults who need to worry about identity theft. Even kids are at risk these days.

I mean, think about it. Kids don't have credit cards or loans, so you might think they're safe. But that's not the case. Thieves can still steal their Social Security numbers and use them to create fake identities. And the worst part is, it could be years before anyone even realizes what's happened.

That's why I talked to my daughter and her husband about getting Identity Theft protection for my granddaughter. I don't want to take any chances when it comes to her safety. And let me tell you, IdentityGuard is the way to go.

This company does an amazing job of monitoring your credit rating and financial institutions. And the best part is, it's super affordable. I'm even willing to pay for half of it myself, just to have that peace of mind.

So if you're a parent or grandparent, don't wait another day to protect your family's identity. Check out IdentityGuard today and rest easy knowing that you're doing everything you can to keep your loved ones safe.

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IdentityGuard Disappointing Customer Service and Value: My IdentityGuard Review

I gotta say, I was pretty disappointed with IdentityGuard. I mean, I tried to get in touch with their customer service not once, but twice, and both times I was stuck on hold for over an hour. That's just ridiculous, you know? I mean, I get that they're probably busy and all, but come on. That's no way to treat your customers.

But aside from that, I guess the service itself is okay. I mean, I haven't had any issues with my identity being stolen or anything like that, so I guess that's a good thing. But honestly, I don't really feel like I'm getting my money's worth. I mean, I'm paying for this service every month, and I don't really feel like I'm getting much out of it.

Overall, I guess I'd say that if you're looking for an identity theft protection service, you might want to look elsewhere. I mean, sure, IdentityGuard might be okay for some people, but if you're like me and you value good customer service and getting your money's worth, you might want to try a different company.

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IdentityGuard IdentityGuard Review: A Complete Rip-Off and Waste of Money

IdentityGuard is a complete rip-off! I was so mad when I found out that they took $212 from my account without my permission. I called them up to ask for a refund, but they refused to give me my money back. I would advise anyone to stay away from this service because they are just out to steal your hard-earned cash.

When you call IdentityGuard, you can expect to be put on hold for a very long time. And when you finally get through to someone, they will transfer you to another department. It's so frustrating! And don't even get me started on the hold music. It's so obnoxious and annoying.

I really regret signing up for this service. I thought it would be a good way to protect my identity, but it turned out to be a complete waste of money. I wish I had done more research before signing up. Don't make the same mistake I did! Stay away from IdentityGuard.

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IdentityGuard Efficient Credit Score Fix with IdentityGuard - A Review

IdentityGuard is a great service that helped me fix my credit score in just 96 hours. At first, I was skeptical about it, but I decided to take the risk and it was totally worth it. If you're interested, I can share with you how I did it. You can contact geniussolutions at ***@gmail.com if you're interested.

I was really impressed with how fast and efficient IdentityGuard was. They were able to help me fix my credit score in just a few days, which was amazing. I had been struggling with my credit score for a while, and I was really worried about how it would affect my future. But with IdentityGuard, I was able to get back on track and start building my credit again.

One of the things I really liked about IdentityGuard was how easy it was to use. The website was really user-friendly, and I was able to navigate it without any problems. I also appreciated the fact that they had a lot of resources available to help me understand how credit scores work and how to improve them.

Overall, I would definitely recommend IdentityGuard to anyone who is looking to improve their credit score. It's a great service that is easy to use and very effective. If you're struggling with your credit score, I would definitely give it a try.

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IdentityGuard IdentityGuard Review: Is it Worth the Money?

IdentityGuard is a service that claims to protect you from identity theft. However, I'm not convinced that it's worth the $18/month they charge. I mean, come on, who has that kind of money to spare every month? I think these identity theft services are just a bunch of nonsense. They promise to protect you, but when push comes to shove, they won't give you your money back if you get scammed.

But let's talk about IdentityGuard specifically. They offer a bunch of different features, like credit monitoring, dark web monitoring, and identity theft insurance. But do you really need all of that? I mean, I don't even know what half of those things mean. And even if I did, I'm not sure they would actually protect me from anything.

Plus, the website is kind of confusing. It's hard to figure out what you're actually getting for your money. And when I tried to cancel my subscription, it was a huge pain in the butt. I had to call customer service and wait on hold for like 20 minutes. Ain't nobody got time for that.

Overall, I would say that IdentityGuard is not worth the money. You're better off just keeping an eye on your bank accounts and credit cards yourself. And if something does happen, just deal with it as it comes. These identity theft services are just a waste of money, if you ask me.

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IdentityGuard - Unauthorized Charges to Card after Cancellation

I started a monthly membership with Identity Guard in Oct 2010. I called to cancel membership in Dec 10 2010. The company had already issued a charge to my credit card for December 2010. The representative advised a pro rated adjustment would be posted to my card. The adjustment was posted on Dec 10 2012. Since that time this company has continued to post...

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IdentityGuard Required personal data

Identity guard or identity theives?.

They ask alot of vety personal identifying information

Avoid them at all cost. I thought i had checked them out only to realize that it was them that was posting all of the wonderful reviews
As i completed their form submission i realized that htey were gathering information for a birth certificate. The form doesnt go thru until you provide the personal information.
I hope i didnt give them too much info!

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rajinder k taneja
,
May 27, 2008 10:19 am EDT

I had access the web site mention above by mistake i never sign in for membership. But i was charge the
Amount $ about $ 32 dollars which i want back please refund this amount i will be gratefull of you

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RandyPhillips
Atlanta, US
Feb 10, 2014 7:18 am EST

Is this guy serious? I can't really tell. Identity Guard, the place that's trusted by masses of people and has received multiple awards (check their Wikipedia page), was trying to steal your identity so they could get a birth certificate? I don't even know where to begin.

FYI, I've had the service for three years, and my identity has NEVER been stolen. And if it ever was, I can guarantee you it would ever be by them. Just... wow.

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Aaron Lambo
Hartford, US
Jan 09, 2014 10:42 pm EST

The goal of the company is to keep your identity safe. How can they keep it safe if they don't know everything about you? Thieves will use every trick and piece of information they have and Identity Guard needs that information too in order to know when it is being used inappropriately. I've been using Identity Guard for a while and it's given me peace of mind. They've kept my info safe and I would recommend them to anyone. The amount of information is no more than you'd be asked anywhere else.

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Emilie H
Boise, US
Aug 16, 2013 9:44 pm EDT

I have nothing but positive feedback for Identity Guard. Of course they ask for a lot of information, they're trying to protect your identity so information is needed to ensure you are completely protected. I have been a customer of IG for almost 3 years and I love the service they offer and the peace of mind it gives me in knowing that I'm protected. I recommend this service to anyone that's interested in keeping their personal information, credit and identity safe!

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IdentityGuard Managerial and Technical staff at Identity Guard is incompetent

As an Attempted Dissatisfied Customer my over two months of frustration trying to enroll in Identity Guard continues. It appears impossible for me to verify who I am with them, yet I have no problem doing so at the three credit bureaus. The managerial and technical staff at Identity Guard is incompetent. I was finally contacted by Henry Gyamfi [protected] today after over a week. He is unable to get any useful information from his Information Technology folks to resolve my enrolment problem. As an Information Technology professional myself, I find this unbelievable and unacceptable. So, when this failed I tried the customer approach when you have a problem of elevating the issue to higher and higher levels of management. So, I tried to elevate this above the Director - Shele Cowan - to the CEO - Michael Stanfield. They operator at Intersections would not let me talk to him. I rate Intersections as having terrible customer service and as incompetent.

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Update by Disatisified Attempted Customer
Apr 22, 2011 5:46 pm EDT

I think Romeo007 may be working for Identity Guard management. The product may be fine but I, in particular, am unable to enroll after 9 weeks of working with their customer service department. So, I cannot and am not commenting on the product (at this time). I have successfully gotten my three credit bureau reports and signed up for two other products. There is a "bug" in their entirely automated verification process that they seem unable to assess and resolve. I have complained to COSTCO, the BBB and written to Consumer reports. So, far they have not been able to resolve this issue.

Update by Disatisified Attempted Customer
Apr 20, 2011 5:34 pm EDT

As an Attempted Dissatisfied Customer my over two months of frustration trying to enroll in Identity Guard continues. It appears impossible for me to verify who I am with them, yet I have no problem doing so at the three credit bureaus. The managerial and technical staff at Identity Guard is incompetent. I was finally contacted by Henry Gyamfi [protected] today after over a week. He is unable to get any useful information from his Information Technology folks to resolve my enrolment problem. As an Information Technology professional myself, I find this unbelievable and unacceptable. So, when this failed I tried the customer approach when you have a problem of elevating the issue to higher and higher levels of management. So, I tried to elevate this above the Director - Shele Cowan - to the CEO - Michael Stanfield. They operator at Intersections would not let me talk to him. I rate Intersections as having terrible customer service and as incompetent.

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Srsly
N/A, US
Jun 06, 2011 9:06 am EDT

I completely AGREE with the Incompetency here. I've been unable to simply sign-up on their website due to technical issues. I'm also a professional with over 10 years of Web & Application development experience and find this severely unacceptable. The lack of customer focus and industry best practices from a technology standpoint is really disgusting, especially for a company that provides credit reporting and monitoring services, along with stressing the importance of identity protection and security? Seriously. The errors reported on their signup form were "A remote error occurred" -- and after clearing browser cache/cookies and reattempting -- "An error occurred creating payment record for order 100, 000, 00X, XX" (replaced actual numbers with X's)... What business in their right mind presents errors like this to consumers? These errors should only be seen by developers. MAJOR loss of confidence in Identity Guard over some very simple, yet very critical steps that could be taken to improve their service and support.

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Romeo007
, IN
Apr 21, 2011 11:46 am EDT

I think all these comments are fake and are posted by competitors. I and 15 of my friends are using Identity Guard and are happy and satisfied.

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IdentityGuard - Unauthorized charges

Recently I have contacted identity guard about the charge of $19.95. The person talking on the phone with me claim that the other charge was from a different identity service. But I know I only subscribed to one identity product within this month. I have sufficient proof this guy is a crook and their out to standing to scam you alive. I have contacted my...

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IdentityGuard In-depth Review

In summary, IdentityGuard is a comprehensive identity theft protection service that offers a variety of features to help protect your personal information. It utilizes advanced technology to monitor and alert you of potential threats, and provides a range of plans to suit different budgets. While the service is user-friendly, some users may find certain aspects less intuitive. Customer support is generally helpful, and the company has a solid reputation in the industry. Below, we delve into specific aspects of IdentityGuard to help you decide if it's the right choice for your identity protection needs.

1. Overview of IdentityGuard Services

IdentityGuard offers a suite of services designed to protect against identity theft. This includes credit monitoring, risk management reports, and alerts for suspicious activity. They also provide tools for safe browsing and social insight reports, which monitor your social media presence for potential privacy concerns.

2. Features and Technology

The service uses IBM Watson artificial intelligence to analyze and process large amounts of data, which helps in detecting potential threats more quickly. Features like dark web monitoring, high-risk transaction alerts, and anti-phishing mobile app protection are part of their technology suite.

3. Pricing and Value for Money

IdentityGuard offers several plans with varying levels of protection, including Value, Total, and Ultra. Prices range from affordable to premium, depending on the level of service you choose. Considering the comprehensive features included, many users find IdentityGuard to offer good value for the money.

4. Ease of Use and User Interface

The user interface is generally straightforward, with a dashboard that provides a quick overview of your identity protection status. However, some users may require a bit of time to familiarize themselves with all the features available.

5. Customer Service and Support

Customer support is accessible via phone and email. Users report that the support team is knowledgeable and responsive, which is reassuring when dealing with sensitive issues like identity theft.

6. Effectiveness in Identity Protection

IdentityGuard is considered effective in its core function of identity protection. It proactively monitors and alerts users to potential threats, helping to prevent identity theft before it happens.

7. Alerts and Notifications System

The alert system is timely and informative, notifying users of various activities such as credit changes, potential fraud, and breaches. These alerts can be received via email or through the mobile app.

8. Mobile App Functionality and Features

The mobile app is a convenient way to stay updated on your identity protection status. It includes features like secure browsing and anti-phishing protection, and it allows you to receive alerts on the go.

9. Coverage and Insurance

Depending on the plan, IdentityGuard offers insurance coverage for stolen funds and personal expenses incurred due to identity theft. This financial safety net is an important aspect of their service.

10. Additional Tools and Resources

IdentityGuard provides additional resources such as a risk management score and a monthly newsletter with tips and information on identity protection.

11. User Reviews and Testimonials

User reviews are generally positive, with many customers praising the service's effectiveness and customer support. However, as with any service, there are also some negative reviews, often relating to specific user experiences.

12. Comparison with Competitors

Compared to competitors, IdentityGuard offers a competitive range of features, especially with its use of IBM Watson AI. However, some competitors may offer better pricing for similar services.

13. Security and Privacy Measures

IdentityGuard takes security and privacy seriously, employing encryption and secure processes to protect user data. Their commitment to privacy is evident in their policies and technology.

14. Sign-Up Process and Requirements

The sign-up process is relatively simple, requiring some personal information and payment details. Users must be 18 years or older to enroll in the service.

15. Cancellation Policy and Refunds

IdentityGuard allows users to cancel their subscription at any time. However, the refund policy may vary, so it's important to review the terms of service before signing up.

16. Business Reputation and Accreditation

The company has a strong reputation in the identity protection industry and is accredited by the Better Business Bureau, which speaks to its credibility and customer service quality.

17. Educational Content and Fraud Prevention Tips

IdentityGuard offers educational content to help users understand and prevent identity theft. This includes articles, tips, and newsletters that provide valuable information on protecting your identity.

18. Family Protection Options

There are options available for family protection, which can cover all members of your household. This is particularly useful for those looking to protect their spouse and children.

19. Limitations and Considerations

While IdentityGuard offers comprehensive services, it may not cover all types of identity theft, and its services may not be available in all countries. Users should consider their specific needs when choosing an identity protection service.

20. Final Verdict and Recommendations

Overall, IdentityGuard is a strong choice for those seeking to protect their identity online. With its advanced technology, range of features, and solid customer support, it is a reliable service for both individuals and families. We recommend reviewing the different plans to find one that fits your needs and budget.

How to file a complaint about IdentityGuard?

Here is a guide on how to file a complaint against IdentityGuard on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one on the website.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue you have with IdentityGuard in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with IdentityGuard. Mention key areas of concern, transactions with the company, steps taken to resolve the issue, the company's response, and the personal impact of the issue.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com.

Follow these steps to effectively file a complaint against IdentityGuard on ComplaintsBoard.com.

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Contact IdentityGuard customer service

Phone number

1-855-443-7748

Website

www.identityguard.com

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Use this comments board to leave complaints and reviews about IdentityGuard. Discuss the issues you have had with IdentityGuard and work with their customer service team to find a resolution.