Complaint Rating:

This company took over directory advertizing from Verizon Directories whice was part of Verizon Phone company, the local phone company in my area.I was an insurance agent and advertized in the phone book for 20+ years. Each year a representative would make an appointment with me and sell me the next years plan (always at a higher rate), I would be presented a contract to sign and there would be a proof sent to me for my approval. I retired from the insurance business and decided not to renew the advertizing next time it came up for renewal. This time when the representative called, I specifically told him that I did not wish to renew and quickly got off of the phone (YOU KNOW HOW PUSHY TELEMARKETERS CAN BE). About a month later another telemarketer called and I told the same thing and this guy even said " You mean that you giveo me permission to cancel your advertizing?" and I said "Yes, that's exactly what I mean". then we said our good byes and were off the phone. Well about one month later the directory came out and my ad was in the book. I called Idearc Media to tell them how they screwed up and they said there is nothing they can do, they already printed the ad and I must pay for it. I have to pay for something that they published without my permission? They havent heard the last word from me.