Its bring to your notice that, I am Idea cellular post paid connection user with mobile number 9911676731. The same number has been put out of service from Idea side since last 2 days. While speaking with Idea customer care executives Mr. TUSHAR and MR. VINOD SINGH, on Monday late night round 10.00pm; excuses for my connection out of service was given that my billing address (mentioned below in my signature) is incomplete.
Could anyone from Idea side would let me know what’s the definition of COMPLETE ADDRESS in India. In my address I have specified the name of my CMM-5 level organization, along with city town, with regional area, then with tower position, again with floor number, then State of India and moreover with PIN code.
Here my concern is what’s the definition of COMPLETE ADDRESS for IDEA CELLULAR.
And who is going to pay for my business loss because of my cell out of service stating silly excuse INCOMPLETE ADDRESS?
Who is going to pay for my mental harassment?
The reader of this mail would be surprise to know that on the same billing Address I am getting my Idea connection bills for the same number 9911676731 which has been proved INCOMPLETE by Idea cellular.
Is there any responsible person in Idea cellular who can look through the matter or at least would let me know the COMPLETE ADDRESS definition?
Thanks & regards,
Hexaware Technologies Ltd | Cyber Park, Unitech world
1St Floor, Tower – B | Gurgaon, Haryana-122001
Ph: 0124- 661-9595, Ext:9551. Mob:9911676731