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$12.97 appeared today on online bank statement as Pending authorization. I called their [protected] number and was told the charge was coming from endicia. Endicia seems to be doing business "for" ebay and USPS, neither of which I do online business. I immediately called my card-issuing bank, who has cancelled my card. The person who answered the [protected] number said he would "cancel the charge as a courtesy", after I told him I was going to report it. Really?!
The complaint has been investigated and resolved to the customer’s satisfaction.
Please help me get a refund!
I, too, did not know what this $12.97 charge was for...have been unable to get a refund. Tried again this month to cancel...we'll see if I get a response.
Hi there,
We’re really sorry to hear about the confusion regarding our service and what a membership with us entails. In order to assist you with this matter, we need to be able to look up your account in our system. If you could reach out via email to mprocaccini@freeshipping.com with your email address and zip code, we will make sure this is taken care of right away.
In the meantime, I’d love to help explain how you may have become a member with us.
FreeShipping.com is an online shopping site that offers members 10% cash back, free shipping and returns, price protection and more ways to save at over 1, 000 online retail sites. We offer new users a free trial to claim their introductory offer and get a feel for how our site works and which retailers we work with. At sign up, directly above where you enter your credit card information, our offer details state that if you do not cancel your account within your trial period, you will automatically become one of our active members. Our members pay a monthly fee of $12.97 to access all of our savings benefits.
Again, we apologize for the misunderstanding and would love to help you resolve this issue. If you could send a message to the provided email address above, we will then be able to locate your account and take care of this right away. Thank you, and have a lovely day!
I have not signed up for or had any item shipped to me. I was charged $12.97 today and wanting a refund issued ASAP. My email is jshore50@gmail.com
I have had $12. + taken out of my checking acct. x2 months in a row. I never signed up for anything, or ordered anything from these people.
I guess I got scammed somehow. will be putting a stop on my bank card for this, or get a new card. Unbelievable!
I had the same issue 12.97 recurring withdrawal from a credit card we dont even use. I called the number and the woman didnt ask any questions at al not even personal information to verify who I was or what card the withdrawal was being taken out of, she seemed to know everything (scary) she just said ok I'll refund the 4 months and sent me a confirmation email and I didn't even give her my email address. Very suspicious and strange.. Needless to say we cancelled the card.
I also had a charge of $12.97 appear on my debit card from this organization. I do not recall ordering anything or authorizing such a charge. I will be speaking to my bank. I want this charge reversed asap/immediately!
For the last 4 months I have all been charges the 12.97 for some sort of subscription which I never purchased. I called Not the number listed, which gave me a Fraud line but this number instead: [protected].
What a scam! Can't understand that nothing has been done do stop them!
I contacted them. they refunded and cancel membership
I just received a $95.88 charge from Freeshipping.com and would like to know how on earth they got my ATM card information? I immediately called them, then my bank account. While Freeshipping.com is supposedly refunding the money, the bank is running a national complaint for illegal charges against a personal bank account. Talk about being beyond angry! I can't believe this company can charge people's accounts when they should not even have that information. I am having my card cancelled and getting a new one and will never share that with anyone. I can't figure out how they got my number, and they said they were responding to an old email account from a year ago! That means they are totally illegal!
I called this number and the person answering said I had inquired about Free shipping.com and given time to validate signing up. I had not answered the validation. This person said within 2-5 days this charge would be taken off my bank statement. I will be looking for the refund!
Called them after seeing this charge every month for I don't know how long. I just assumed my husband had ordered something, as I almost never shop online. He is sensitive about being asked so didn't follow up sooner. The charge ( 12.97/month) is sort of a pre-paid shipping charge. So if you order something from Amazon, etc. you pay them the shipping fee, and then you contact these people and they "refund or credit" the money for shipping back to you. I know we have never done that so we have been out shipping fees paid to the purveyor as well as this company. I cancelled immediately.
This charge is somewhat of a trick by Current Catalog--beware people. I hope I can get a refund.
Why I was charged $12.97, I didn't order anything. I want a full refund immediately.
John, you know that your post isn't being read by the company, right? If you want your money back, contact the merchant directly. Posting your name, address, phone number, email and fax number (really?) on a complaints board isn't a good idea. Also, you might want to consider proof reading your comments before you post them. People are more likely to take you seriously if you post a well written statement rather than the incoherent mess you posted. Spelling, grammar and punctuation are important when trying to convey a message.
John, two things: First, proof reading what you've written is an important step if you want anyone to take you seriously. Capitalization, spelling and punctuation are essential to accurately getting your message across. Second, you know you aren't writing to the company on this site, right? It's probably not the best idea to put your name, address, phone number, email address and fax number(really?) out there on the internet for any and everyone to see. Contact the merchant directly, but posting empty threats on a complaint website isn't going to get you anywhere, much less get you a refund. Just some food for thought.
i've been cheated i didn't order anything i expect a full refund
I john t hernicz 57245 p0ppy rd ordered nothing from you people i want a total refund and cancelaztiomzip code 46619 phone [protected] email jtfarmer1@comcast.net fax no [protected] i would like a refund if not i'll take better stepts thank you
my attitude is defenently complaining someone is trying to cheat me give me my money back better business bureau right around the corner
thank you
john hernicz
I cancelled before 30 days and was charged for the service
I cancelled the order before the 30 days and was build for the service.
I didn't call to cancel my 30 day trail that I never signed up for and when they charged me I got a $40 overdraft fee from my bank. I will recommend to everyone I know not to use freeshipping.com. This is totally ridiculous and dumb!
I had the same problem on my checking account. I called the number listed and the representative said I ordered a textbook online from ecampus.com and forgot to cancel their services (which I did do). I had them cancel everything from me so I shouldn't get those charges anymore. I hope this helps.
Be very careful where you buy textbooks from!