Complaint Rating:

Company information:
GMAC
United States
Phone: 888-605-8257

I'm not even a customer of GMAC but yet I received a phone message from the GMAC collections department. The woman who left the message knew my name and my address. Here the call wasn't to try to collect a debt from me, but she wanted me to get in touch with a neighbor and have the neighbor call GMAC because they have a debt with them. Is this legal? The message clearly said my name and asked if I could get in touch with a neighbor, she then provided the neighbor's name. She provided the neighbor's address and asked if I could relay the number and extension to GMAC to the neighbor. Again, is this legal? I called the number GMAC left and spoke with the woman who left the message. She had a poor attitude as if I did something wrong. She told me she had retrieved my name and number from a public data base. I asked her if this was legal and she cut me off saying would you like to be removed from the list. She kept repeating it and cutting me off, so I finally just said "yes, remove me". I saw online how many articles there were complaining about GMAC and how their collection representatives have been accused of being rude, nasty and going to extremes when phoning customers. Again, I'm not even a customer and I have to be subjected to their phone calls. It should not be legal.