Complaint Rating:

Company information:
FotoConnection
United States
www.fotoconnection.com

The first thing that was odd was the sales person I spoke with confirming my order tried hard to sell me another battery for my Canon SD950 camera. I had already ordered one from Amazon because the prices were much cheaper for the exact same thing. The sales person lied and said the battery would only last 15 minutes, which is total bull.

When I got the camera, there was no memory card at all, it's supposed to ship with a 32mb memory card, which is too small to use so I had already ordered one on Amazon because the prices were cheaper. When I called the sales person lied and said sometimes Canon ships the cameras without the memory card (another load of BS). I asked how long it would take to ship it to me and he said about 3 weeks. That's ridiculous.

I'm glad I had already ordered a MUCH less expensive memory card and canon battery from Amazon.

Fotoconnection's practices are shoddy. They sell a camera for a low price and then try to gouge you on accessories you may not need.

I was also supposed to get a promotional package that did not come with the camera. But, I have to pay $9.00 shipping for it. Stupid. I don't need any of the stuff anyway.

I will never order from Fotoconnection again.