I am a senior citizen 65 years old and although I'm told I look good for my age, Vanity got to me!
On the 7th August 2011. I ordered my free trial face cream for $1.99, which was for the p&p.
On my bank statement August the 9th the $1.99 was drawn. Fine so far!
The Hydroxatone arrived in September 2011, which I collected from the post office and had to pay £25.58 import duty, and £8.00 was for postage. Not what I would call a free sample!!!
My Bank statement arrived end of September 2011. there is a withdrawal on the 15th Sept from my account for £45.65 to Acm*Hydroxatone USA. Is this a company helping themselves to my money?
That day, I went to my Bank and Spoke to the manager, I explained £45.65 has been taken from my account without my authority. I was told this company is a scam, "we have other customers just like you, who have had money taken from their account by this same company".
As a pensioner I receive a state pension of £107. per week and cannot afford for this company to misuse my account details to help themselves to my money!!!
I have tried to contact by email Acm*hydroxatone with out any success. I cannot find any clear links to the company to complain and request they refund the money's taken from my account.
I feel very angry this has happened to me. Is there a ombudsman or trading standards or someone independant who could look into this company and to put a stop to them miss using debit card details?
I have used my expensive free samples of Hydroxatone and I can say with confidents it definitly does'nt work!