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unfair practices

Complaint Rating:  100 % with 6 votes
100% 6
Contact information:
United States
Purchased product back in November or 2010 cancelled in December of 2010. the representive did not inform me that the products had to be returned. Then in January I was hit for 69.95. After calling them about this deduction from account, i was informed my money would not be returned. I was informed by representive to return the product. Hydrolyze feel they have no responsibility to inform their customers when they call to cancel to return the product. Second there is no way to use up to two bottles of this stuff in 30 days, and they know that. This is how they get their customers. This company is a total rip off and they are not customer friendly. BEWARE OF THIS COMPANY AND THEIR UNFAIR BUSINESS PRACTICES. THEY FEEL ITS OKAY TO TAKE YOUR MONEY
Complaint comments Comments Complaint country United States Complaint category Cosmetics
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