Hunter Douglas reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Hunter Douglas
Welcome to our customer reviews and complaints page for Hunter Douglas. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Hunter Douglas.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Hunter Douglas's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with Hunter Douglas, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with Hunter Douglas. Your feedback is an important part of our community and will help others make informed decisions.
Blinds
Do not do business with Hunter Douglas. We had some blinds malfunction after a short period of time, and despite having a full warranty (which was documented and confirmed), they refused to honour the warranty and ended up only offering us a $200 coiupon to a future purchase. Brutal. Dont do business with a company that doesnt honour their contracts!
Read full review of Hunter DouglasBlinds Poorly Made
Paid $3200 for five blinds in my kids' rooms. Within about a year, the string that pulls the blinds up and down broke. No problem, the woman who advised me to buy the blinds had her installer come and fix it. Then another one broke shortly after. Then another. Fast forward to today and one of the ones that broke originally has broken again. Nice quality? Horrible.
I either have to take the blind down myself and ship it to Hunter Douglas (yeah, okay) or pay $95.00 plus tax to have her installer come and fix them all as they break, which is constantly it seems.
Next time, I'm going to Costco and getting my blinds. This company is a joke.
Unfair Rebate Rejection
Purchased $5, 000 worth of cellular shades for our home. Four of the shades were Hunter Douglas' "Architela" line, their most expensive. Was rejected a $100 "Holiday Style Event" rebate - Hunter Douglas' reason was "Minimum purchase requirement not meant". Minimum purchase for rebate is four windows. One of the windows is 10' X 7' and the saleperson recommended two shades due to size. We ordered a single headrail which was more expensive than separate headrails. Hunter Douglas states due to the single headrail it is considered one shade. I called and wrote them in protest but they would not budge.
The complaint has been investigated and resolved to the customer’s satisfaction.
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