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HSBC Credit Card Collection Department Complaints - Getting regular calls asking for another customer

Review all HSBC Credit Card Collection Department complaints

HSBC Credit Card Collection Department

Posted: 2007-06-29 by Arti Arun Kulkarni [send email]
Getting regular calls asking for another customer
Complaint Rating:  0 % with 0 votes
I am Arti Kulkarni and I have two mobile phones with me. I am getting regular calls from Credit card collection department about another customer (Arti Apte). From last six months this is going on. Lots of times I have complaint abt this thing to the seniors from collection department. And every time getting the ans that some body is going to delete my both numbers from their database.

But still I am getting regular calls from HSBC. I think this is the worst bank in which nobody is concerned about what they are doing.

What I can do now is to put the complaint to police agency and speared the information about the worst management of the HSBC Bank.

Please do not go for any kind of service from HSBC.

Regards,
Arti Kulkarni.
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Comments

509 days ago by Joy Acosta [send email]
I think HSBC (3rd party-Collections Department) needs more training in terms of business ethics. The more they treat their customers like a piece of shit, the more they will lose their business in one split second. Do they think they can easily convince people to make a payment by yelling? Insulting? Telling us they're lawyers? Sweet...
194 days ago by William Gray [send email]
Credit card Identity theft. Even though I have filed with all (3) credit reporting companies and filed a police report on identity theft and provided this information to HSBC. I am still receiving several phone calls a day from 2nd party collection agencies demanding payment. These people are very insulting, rude and harassing. It was bad enough to learn that my identity had been stolen, and HSBC has agreed that this is definitely fraud but they have not reined in their collection dogs.
56 days ago by Amit Dammani [send email]
I am Amit Dammani, I was holding an HSBC Credit Card with an add on credit card on by brother's name.

I have lost my HSBC Credit Card in Kuala Lumpur (Malaysia) in the month of October 2007. Immediately then, I have called up HSBC to Block my Credit Card, and HSBC has blocked the card. With this procedure, I was having only one HSBC card which is on my brother’s name.

While making the payment for December 2007, we were supposed to pay an amount of Rs.10, 620 to HSBC. However, when my Brother approached to the HSBC Center for payment, he came to know that HSBC has raised the payment amount of over Rs. 50, 000 (not recollecting the exact figures).

When enquired about this erroneous amount, we got to know that HSBC has reissued the Credit card on my name as a replacement for the blocked (Lost) credit card (Reissued the card to Amit Dammani which I have not applied for).
I have highlighted the issue to HSBC Call center that, I have never been back (till date) to India since the day I have blocked the card (October 2007). So no question of receiving/collecting the reissued Card.

Now, with the interest the amount has raised to more than 90, 000. and for that they are raising a leagal action.I have called many times to sort the matter but they are simply not understanding the fact that I have never been back to India after the card is block.

Please guide me what to do now?

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