Complaint Rating:

Company information:
HSBC Bank ME
United Arab Emirates
www.hsbc.com

I have a personal loan from HSBC Bank ME, In May 2008 they have taken two installment from my personal account. My loan due date in on 5th of every month. In may 2008 they have deducted 5th May one installment as usual and on 28th May they did on more. When i complained about the second deduction they justified that, whenever the salary is credited to the account they will deduct the loan amount, but it was not happened earlier.

I think UAE central bank should involve in this type of wrong actions by the banks operating in UAE. I am planning to send a written complaint to UAE central bank.