Complaint Rating:

i have been recieving phone calls probablly close to 6 calls a day from them and on the weekends, i though this wasnt allowed... they even call past 6:00pm... they harrass you, they never let you talk to a manager or someone in charge becuase " there is no one to talk to but the customer service people." this is ridiculous, almost every single time i get a call from them they have either changed information on my account, or they tell me one thing and then the next tim that they call the information is different. for example about three days ago i called they told me i was on a settlement plan and i have been on it since novemeber. i got a call today saying that i am no longer in the settlement plan, bcuz of a voided check... a check that i sent to them in september that they didnt try to cash until deecember. obviously i cancelled the check bcuz it took them two months to cash it... they do that just so they can charge you late fees, and say u werent on time. i need a good lawyer, im really sick of getting harrassing phone calls, and having my account information chagnge without my consent, its really ridiculous and it needs to stop! if there is a lawyer reading this i need your help please! im leaving my email for you to contact me. also, the lawyer needs to be from massachusetts so i can use them.