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HSBC Auto Finance Complaints - Repossession after 2 delinquent months

Review all HSBC Auto Finance complaints

HSBC Auto Finance
Posted: 2008-05-09 by Jefferson  [send email]
Repossession after 2 delinquent months
Complaint Rating: 50 % with 4 votes
Company information:
HSBC Auto Finance
United States
www.hsbcusa-autoloans.com

After having my last four cars financed through HSBC over the period of about 13 years, HSBC repossessed my car for not paying my note after 2 months. I decided I couldn't afford the notes so it was a blessing. In any case, I have been paying the collection agency the balance, on time for 8 months and just got a call from them offering a settlement of 35% of the balance to close the account because HSBC is taking the account back from them tomorrow. SERIOUSLY??!!! What are you doing to us????? I have already vowed never to do business with such a company but now to only give 24 hours notice to the collections agency and representatives unable to answer questions is pretty ridiculous!!!
Comments United States Cars, Parts & Vehicles
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Comments

 Sort by: Date | Rating
 501 days ago by Richard Drozek  [send email] 0 Votes
I had paid religiously my $602 per month car payment. Due to an operation, I was late for 2 months. When I got up this afternoon to drive to the Store, the car was repossessed. I was never called or notified. When I call HSBC I was referrred to a IRENE GOMEZ EXT. 5503. I was very upset as I have a job interview on Friday in San Jose. Instead, I was told my voice mail that Irene had a 24 hour delay and those who called would be served on a FCFS basis. It was 3:30pm. I called again and then was told that Irene was in her office, but that she would go home at 4pm. I stated that I was very upset and I needed what I had to do. IRENE GOMEZ NEVER BOTHERED TO EVEN CALL.
This is just another example of another European Bank being allowed in the USA and we citizens being treated like SHIT!
 402 days ago by Marko  [send email] 0 Votes
I have a good idea.. Pay your bill... or take out dissability insurance.. Most people never plan for emergancys and then complain if something comes up.. most people know if the have an upcomming surgery.. so dont use that has a reason for being late. you even said that you had a job interview.. how do you expect to pay a 602 pmt with no job ?? get real.. I dont work for hsbc but have worked for car finance co's in the past.. if you show a history of being late and then go 60+ days past due with only making one phone call.. then grow up.. face the fact, you couldnt afford the auto and are passing the buck on to the bank.. the reason people pay high rates on their autos is because of people like you.. You accually think the bank wants your auto back ??? they almost always loose money on them .. Try crying to your momma
 151 days ago by   bellmy 0 Votes
I ask them for month to come pick up a falling apart car. They have not responded. Please notify them to come get this Hello Madaam or Sir,
My name is Myrtle bell My social security number I have a auto loan with HSBC SAILING CALIFORNIA #1403. I've called you thru June 2009 for you to pick-up the chevy cavalier. The car is in the city of Pompano Beach, Florida. The address is a cross road at 210 Ne 1st Avenue and 2nd Avenue. It is in a resident parking lot. Please come and get this car so this matter would be resolved.
car.
 151 days ago by   bellmy 0 Votes
Hello Madaam or Sir,
My name is Myrtle bell My social security number . I have a auto loan with HSBC SAILING CALIFORNIA #1403. I've called you thru June 2009 for you to pick-up the chevy cavalier. The car is in the city of Pompano Beach, Florida. The address is a cross road at 210 Ne 1st Avenue and 2nd Avenue. It is in a resident parking lot. Please come and get this car so this matter would be resolved.

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