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CB Tax Services H&R Block / HRB Digital h&r block peace of mind, or scam?
H&R Block / HRB Digital

H&R Block / HRB Digital review: h&r block peace of mind, or scam? 6

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Author of the review
7:57 pm EDT
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My recent studies indicate that H&R Block sold thousands of "Peace of Mind" contracts to military personel who are active duty, claiming that the Peace of Mind program will help protect them against mistakes in their taxes while on duty in the USA and abroad. The sad fact is H&R Block has cashed in on that warranty program because they only provide a 30-day notification period from the time the taxation office sends notice to the taxpayer. With much of our military active in Iraq, Afganistan and other places, our fine soldiers are unable to respond in person to an H&R Block office in that timeframe. H&R Block is not extending any courtesy to our troops and simply banking the $30 that our soldiers paid for "Peace of Mind".

If you are a soldier serving in the USA or abroad, purchased the "Peace of Mind program" and have been subject to the same situation where H&R Block will not cover the mistake they made on your tax returns, we highly suggest that you keep an eye out for a pending class action lawsuit. Those who have been taken advantage of will be able to join the lawsuit for representation.

If you are active military and having your taxes prepared at an H&R Block, be hesitant in buying the protection they are selling because it probably will not cover you at all unless you can leave Iraq and walk into a H&R Block at anytime!

I was taken advantage of by H&R Block with this program. Being a soldier on active duty, I was not able to respond within 30 days and they made a $580 mistake on my taxes which they will not cover.

6 comments
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Lawrence King
, US
Sep 18, 2023 10:33 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

They are the McDonald's of tax prep. Failed to file 8946 form and schedule D back in 2018. IRS is pursuing a $230k tax on a $450k Primary home sale with a $35k GROSS profit. They have been ZERO HELP in solving their incompetence. Just found out WHY this demand for payment HAS BEEN COMING FOR 18 MONTHS, IRS finally sending an explanation. The Blockheads couldn't figure it out.

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Ann_245
, US
Mar 17, 2023 1:34 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I have used the same H&R Block accountant several years, including while out of the country. In the last couple years I used the app in conjunction with my accountant. I used the app this year but decided to decline peace of mind. After reading more it appears it only covers a mistake my accountant makes. I trust my accountant, money is tight so I declined when I reviewed my document on the app. As a result I was not allowed to finish and pay and the message said it had to go back to the preparer. It seemed clear to me if I wanted the convenience I had to accept peace of mind. Today I get a phone call saying because I rejected that I have to physically come into the office. Really? Sorry, it feels like a major scam. I won't use the app again and will probably do my own taxes from now on.

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mario santos
, US
Jul 24, 2015 2:56 pm EDT

H&R Block are a bunch of thief's, I encourage everyone to stay away and Boycott them. The of Mind is a SCAMMMMMMMMM...All you get is the run around, and you have to repeat the same information., over and over again. The employees, do not know the difference between their face and their [censored]". I will neve, never, never, ever patronize their corrupt business practice.

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Franklin Thompson
Memphis, US
May 02, 2013 5:53 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Block made a mistake on my returns and I caught one of them in time. I jumped thru all their hoops and they admitted to the mistake to the tune of almost 3000.00. And all I am getting is a run a round of excuses since Feb. 16 th. I wish their was a way to get a Clara action law suit against them. I have used them for almost 20 years. Not again ever.

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VICTIMOFTAXSCHEME
Lancaster, US
Mar 14, 2009 3:43 pm EDT

ALL TAXPAYERS USES H & R BLOCK/PEACE OF MIND

DON'T BE FOOL PAYING FOR THIS SERVICE - (PEACE OF MIND)-
THIS IS A FRAUDRALENT WAY H &R BLOCK GET MORE OF YOUR MONIES -

I HAVE BEEN DEALING WITH H & R BLOCK FOR OVER 10 YEARS PAYING INTO THE PEACE OF MIND - PAYINGN FOR THIS PEACE OF MIND SUPPOSE TO PROTECT ANY ERRORS H & R REPRESENTATIVES HAD MADE ON YOUR TAXES REFUND - IF H & R REPRESENTATIVES MADE THE ERROR - THIS PROGRAM (PEACE OF MIND) WILL REFUND ALL MONIES IRS TAKEN OUT DUE TO THEIR ERRORS -

IRS STATED TO ME H & R BLOCK FILLED OUT THE TAX FORM INCORRECTLY DUE TO H & R BLOCK MY REFUND WAS LOWERED -(OVER $500) AT THIS TIME H & R BLOCK DENIED IT WAS THEIR ERROR - AFTER SPEAKING WITH IRS ALONG WITH H & R BLOCK - H & R BLOCK ADMITTED IT WAS THEIR COMPANY MISTAKE - NOW THEY HAVE FOUND EVERY REASON TO NOT REFUND ME -

THIS COMPANY IS FRAUDING EVERYONE - THEY REALLY HAD ME FOOLED - WE SHOULD GET AN ATTORNEY AND FILE A CLASS LAWSUIT AGAINST THEM - THEY ARE PREYING ON ALL OF US -

PLEASE TELL ALL YOUR FRIENDS & FAMILY MEMBERS DO NOT USE H & R BLOCK THIS IS A FRADRAULENT CORPORATION -THEY ARE TAKING ADVANTAGE OF THE AMERICAN PEOPLE THEY ARE JUST AS BAD AS THE BANKS THAT KILLED THE ECONOMY - I PERSONALLY WILL BE FILING A COMPLAINT WITH THE BETTER BUSINESS BUREAU - HOPEFULLY CHANNEL 7 ON YOUR SIDE WILL DO A STORY - CALL INTO YOUR NEWS COMMENTATOR ASK THEM TO DO A STORY ON H & R BLOCK FRAUDS - HAVE THEM DO A POLL OF ALL THAT HAVE BEEN SWINGLED BY THESE PEOPLE - YOUR COMMENTS ARE WELCOME SIGNED VICTIM

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Judy
,
Nov 02, 2008 6:40 am EST

What was the tax mistake that caused the additional tax to be added to your return? If you meet the time frame below, there is time to hopefully get this resolved with the IRS and perhaps with H&R Block.

You have protection from the IRS collection activities and penalty and interest do not accrue during the time that you are deployed to a combat zone or in performing activities in support of a combat zone and for the 180 days following your return from the combat zone area.

I work for H&R Block as an office leader, tax professional, enrolled agent and assist taxpayers who receive correspondence examination notices from the IRS. If you need help, contact Block and ask for an enrolled agent to help you.