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HP India Complaints - Haven't received gift promissed my HP

Review all HP India complaints

HP India

Posted: 2006-10-31 by Jaspal Singh [send email]
Haven't received gift promissed my HP
Complaint Rating:  93 % with 14 votes
I had bought my hp pavillion dv 2002 laptop in July and i had sent all the required documents to the redemption cell and i have not received my gift till now. i called that place many times and they keep on asking me to call next day. they have lost my documents and are not locating it. i have given my courier no. and still they are not finding it.but now i try to call then they don't pick up the phone.

there is nothing happening and hp doesn't look like willing to give me my gift.
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Comments

581 days ago by Sandeep Bhatia [send email]
I have fwd the draft of Rs 250/-along with required papers to Solutions Integrated Marketing Services pvt. ltd. New Delhi on 20th July 2006. Till date I have not received my free gift. HP are liars!
577 days ago by Bharat Jain [send email]
HP LaserJet Office-in-One 3052/3055

I bought printer HP LaserJet Office-in-One 3052/3055 & we claimed for Electrolux Microwave Oven on 13/7/2006 with Redemption Code U19KLKK4KT, We confirmed receipt of all required documents as well cheque with them.

On 29/9/2006, we received email saying that they will be giving LG Microwave instead of Electrolux, which we agreed & send them the confirmation.

On 04/11/2006, We called SOLUTIONS INTEGRATED MARKETING SERVICES (P) LTD & they promised that we will get the same in month of November, however till today we did not receive the same. We asked reason for delay which they argued. They say feel free to complaint to HP.
571 days ago by Daxesh Parmar [send email]
I purchased hp 2600n laserjet printer on 02-08-2006 & on the same day i have register for the redemption code. Also sent of rs. 250.00 also. But till today i do not receive free gift of Motorola mobile. HP - liars!
533 days ago by Ramya [send email]
I purchased a laptop 3 months ago. The DVD drive is not intact and there is a problem, touch pad has also gone bad. The HP service centre is giving some stupid reasons and not ready to repair. The worst part is am a HP employee but they didn't give any discounts while purchasing the laptop, there is absolutely no quality for the money paid. I regret for supporting HP by buying their poor quality products & services.
384 days ago by Satpal Arora [send email]
I have purchased a hp1020 printer from click technologies, leela bhawan, patiala.They told me that i will receive a free cartridge within 2 or 3 months but 1 year passed i hasn't received any gift.
281 days ago by Hplaptopuser [send email]
I recently bought a HP notebook worth 68,000.
I looked great from outside. Absolutely eye candy. However its limitation start becoming obvious, just within a few days.

1.) It becomes hot very fast, To the point that you cant even put your palms on laptop.
2.) The touch pad really sucks. Its made of some shiny material and is not at all smooth. There is lot of friction while moving your finger on it.
3.) Gets easily scratched.

Finally the sadest part is that i haven't received the promised TV Tuner card. Its being around 4 months since i bought the Laptop.
Nobody picks the phone in their redemption cell. Even after writing many mails to them, there also I got no response.

I recommend you to be cautious while buying this Laptop
235 days ago by Sandeep [send email]
Useless fellows at HP India Redemption cell. Still didn't receive my gift promised by them. It's been more than 4 months. I am going to sue their fucking asses. MF's make false promises. Their service is SHIT.
86 days ago by Gajraj Soni [send email]
I have HP Laptop DV6226TX purchased in May2007, i have given my laptop for servicing in Pune for 6 times for different reasons eachtime, 2 time laptops mother board is been changed, laptops battery is not working properlly, but service station says battery is perfectlly okay.
What if my mother board required replacement after may2007, on asking this question service technician says purchase new warrenty for 2 years, which would cost you about 4000 rs.
i am confused about what to do.
i am very much Unsatisfied.
Gajraj Soni
9921440008
62 days ago by Ranjit Rajan [send email]
Very poor customer service, Products are very bad, Motherboard problems all the time
48 days ago by Shashi Sagar Verma [send email]
Sub: _ Replacement of my product

Sir
Being a Educated customer I Preferred the brand, but that was the biggest mistake in my recent life, my friends & colleague Suggested Some other brand but I Zeroed in regular name HP
Above of my feelings is because of a Laptop which I bought recently Vide Product: compaq Presario V3000, model no: v 3424 AU From your retail counter named: origin Infotel Ranchi
But Just within month It Started malfunctioning. Being a professional I was using it as a professional dose, but It has Embarrassed me in front at my Customer several time by Showing problem message “crash dump”. But few days back It stop responding, there was no display at all, after that I take this product to yours Service center. Where they decide to replace “Main board” after examining the product, which take almost 4-5 days. Just day after replacement of “main board” drivers & other things are not working properly, I again rush to service center where l was told that the “Bios” is needed to be upgrade. It again take time. After few days WI-FI was not working again at Service center they assured me that they Replace “WI-FI” card ASAP, That take Five days. Now on today it Stop responding again & Your Service center wish to help me by replacing “main board” again. When I told them that what will l do after six month’s When My warranty/insurance is not covered, they Suggested me to take” Extended” warranty for next two years ????
Above all Complaint are made Vide Job no: 600l at. 16/4/2008 & Job no:6131
Buying a Laptop marked HP is giving a bad name not only to the company but also to me. my friend & customer Started mocking me and my Laptop which is the HP we both have become a laughing Stock for them.
NOW I really Don’t have any other option to just Replace The Laptop & keep my faith on “HP” or moving to “consumer Fourm”
I hope you understand my problem & try to resolve it ASSP
Regards
Shashi sagar verma
HI-148, HARMU HOUSING COLONY,
RANCHI, JHARKHAND, INDIA
Ph: 09308686860
Attachments: All necessary Document related to my Laptop
Copy To:
1 Origin Infotel (point of purchase)
2 Raj Kumar
3 Digital care

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