Complaint Rating:

The room was dirty and had a horrible odor. The bathroom at the airport was cleaner than the bathroom in our room. The shower was rusted and there were bugs in the room. We tried to contact the person who we paid to take care of us, but he did not respond. We were followed to our room by a man who was either drunk or on drugs begging for Pesos. We never stayed the night. We checked out and went to another hotel in the area.

We had paid for the meal plan, and so far I have tried to contact Perfect Travel Promotions that booked the trip for us, and they have not answered. I have contacted Howard Johnsons office of the President, and they have not answered. I have contacted help Me Howard, and they have not answered.

My only hope is that people will read this and never stay there. We met some girls at the airport on the way home that did tuff it out. They were covered in bed bug bites.