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hoveround doesn't care about the disabled consumer to whom they are allegedly supposed to be concerned about
I, ve had my chair fro 4 yrs. When I called for a replacement battery, I was told I have to pay 162.00 deductible, 129.00 for the battery, plus the service call. Where is the "no cost to the customer"? I, m on retirement, not the executive secretary to Donald Trump! Apparently Hoveround doesn't care about the disabled consumer to whom they are allegedly supposed to be concerned about. With them, it's all about the cash, not the customer!
stay away from these guys
I bought a Hoveround instead of a Jazzy because they spoke so much of their customer service. I have had my hoveround for a little over a year and the battery went dead. I have been trying to get someone from Hoveround to replace my battery for 5 days now, and no one has yet to come. Keep in mind that I cannot walk. I have had to have people come and bring...
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Overview of Hoveround complaint handling
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Hoveround contacts
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Hoveround phone numbers+1 (800) 542-7236+1 (800) 542-7236Click up if you have successfully reached Hoveround by calling +1 (800) 542-7236 phone number 0 0 users reported that they have successfully reached Hoveround by calling +1 (800) 542-7236 phone number Click up if you have UNsuccessfully reached Hoveround by calling +1 (800) 542-7236 phone number 0 0 users reported that they have UNsuccessfully reached Hoveround by calling +1 (800) 542-7236 phone numberOffice+1 (800) 771-6565+1 (800) 771-6565Click up if you have successfully reached Hoveround by calling +1 (800) 771-6565 phone number 0 0 users reported that they have successfully reached Hoveround by calling +1 (800) 771-6565 phone number Click up if you have UNsuccessfully reached Hoveround by calling +1 (800) 771-6565 phone number 0 0 users reported that they have UNsuccessfully reached Hoveround by calling +1 (800) 771-6565 phone numberGeneral Comments / Inquiries / Compliance+1 (800) 964-6837+1 (800) 964-6837Click up if you have successfully reached Hoveround by calling +1 (800) 964-6837 phone number 0 0 users reported that they have successfully reached Hoveround by calling +1 (800) 964-6837 phone number Click up if you have UNsuccessfully reached Hoveround by calling +1 (800) 964-6837 phone number 0 0 users reported that they have UNsuccessfully reached Hoveround by calling +1 (800) 964-6837 phone numberService & Support
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Hoveround emailscompliance@hoveround.com100%Confidence score: 100%Supportinfo@hoveround.com99%Confidence score: 99%supportmediarelations@hoveround.com98%Confidence score: 98%communication
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Hoveround address2151 Whitfield Industrial Way, Sarasota, Florida, 34243, United States
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Don't give up on Hoveround. They really do care. They just have some problems with quick results. But, it's worth it. Unlike other power chair companies, Hoveround is the best when it comes to being responsible for their customers.