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Google review: stolen a/c 33

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9:49 pm EDT
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I would like to file and complaint on my friend email address which has been hacked by hacker and asking money from my client friend. My friend since unable to login into her email address [protected]@hotmail.com cause the hacker has change her pass word and start sending pitiful stories to ask people for money. How can we stop this a/c from being misused? We have pretended to help and and trying to receive response from the hacker. The hacker as reply as below. This hacker has and email thru hotmail asking to very her email. If she does not very her a/c will be terminated within 14 days? That is how my friend fall int the hacker trap.

Friend of [protected]@hotmail.com user

Ng Poh Lan
[protected]@hotmail.com

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The complaint has been investigated and resolved to the customer’s satisfaction.

33 comments
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Temujin
Robertsdale, US
Dec 13, 2009 9:29 am EST
Verified customer This comment was posted by a verified customer. Learn more

Nancy Elena Strickler of Arlington, TX has stolen or changed my ejsoflipan@hotmail.com password and I can no longer access this account. Please be advised that nothing in this account concerns her and I would like to have my email back. this has happened before with this same account by Tia Wood in Stephenville, TX.
I can be contacted at georgech@gulftel.com --- I would like instructions on how to get my email back.

Respectfully Submitted
George C Hahn
28650 Co Rd 68 Ext
Robertsdale, AL 36567

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Hotmailhater
Calgary, CA
Mar 18, 2010 4:24 pm EDT

So I get kicked out of my house.. and then find out I am 3 weeks pregnant.. while in between jobs. I finally get a family member to retrieve an e-mailable copy of my resume and send it to both my live account and my hotmail account.

Only to find that I have no access. Someone has tried to hack both of my accounts to the point where I cannot access either of them and the only thing I can do is create a THIRD account and wait for someone to maybe get back to me in a couple days.. or a week.. or a month.. and maybe let me back into my accounts..

This is the worst customer service I have ever been forced to experience. Thanks for nothing MSN!

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s111
Perth Metro Area, AU
Feb 23, 2011 3:33 pm EST

Hello,
Im tired of hackers into my hotmail addy. I have cancelled one and reopened a new one but now I cannot get into the new one cos someone has cancelled that too.

Now it is saying you have NO record of my new account. What the hell is going on!
On my previous complaints to hotmail, msn I have gave you the name of the hacker's.

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simplylovely
, US
Jun 04, 2011 8:15 am EDT

Every time I try to send an e-mail on my hotmail account, it starts to freeze. I was trying to send an assignment that had a deadline and I missed the deadline because my hotmail froze. Also, hotmail does not block out e-mails that I don't want in my inbox no matter how many times I try to tag the email as a scam/junk/etc. I am very frustrated with hotmail and would actually end my account there if it wasn't for the fact that I've already used that e-mail for so many things. Gmail is 100% better. I can't understand how hotmail has modified their email program, but hasn't actually IMPROVED it.
-very unhappy hotmail user

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Gloryholedisco
, GB
Sep 23, 2010 3:00 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I have been unable to access my Hotmail account mishga@hotmail.co.uk for 5 days now. I keep asking for help through their help centre forums and solutions and I'm not getting anywhere. I have to important job applications stuck in that account. I have recieved so called replies from monitors but they keep giving me the same answers to links that do not work. I have also made a formal complaint to MSN with a pin number given of [protected]. I still have not heard from any member of MSN staff. Where do I go from here? Thanks. Michael

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Ann-Marie Robertson
Clevedon, GB
Jan 15, 2009 4:19 am EST

I am disgusted to find that someone has accessed my hotmail address book and sent the following advert to everybody in my address book:

Your satisfaction, our goal!
i would like to introduce a good company who trades mainly in electornic products.
Now the company is under sales promotion, all the products are sold nearly at its cost.
They provide the best service to customers, they provide you with original products of
good quality, and what is more, the price is a surprising happiness to you!
It is realy a good chance for shopping.just grasp the opportunity, Now or never!
The web address: www.bj-trade.com

Please could you find out how this has happened as soon as possible and let me know how to deal with it as it has caused me many problems and much distress.

Yours sincerely

Ann-Marie Robertson

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LaurynF16
Studley, GB
Jul 29, 2010 5:53 am EDT

Some 'Friends' were saying to our mate tht i was secertly emailin her boyfriend so i gave her ma email password 2 prove it but then the 'Friends' stole her phone and saw the password. i walked off and one of them followed and said sorry and just ingored her. i just went straight to bed that night and woke up in the morning to alot of my other mates having ago at me for facebook last night and no matter how many times i tried to say it wasnt me they didnt believe me. i even had people coming up and asking if i was a lesbian and if i had ###ed carrots and gave them 2 ma mum to eat after. i ran home crying and tried to get on my facebook and hotmail. i couldnt one of the 'friends' Becci* was on pretending to be me. she didnt care so i ran and got a knife. cause no matter what i did i couldnt stop her. she was one step ahead of me. then my hotmail and facebook went blank. i tried to put complaints in before. its taken me 3 months. Becci* and the others never cared. and that other girl, the one i gave my password to. they did it to her aswell.
Whenever i tried to complain...Hotmail and Facebook always said to get on your account and do something that way. HOW THE ### WAS I MENT TO DO THAT? ma passwrods got changed. then change your hotmail password gets sent to an email...the one thats hacked. how the ### you ment to change it that way? you really do need a complaints box outside the accounts. not in. i need that hotmail back. i'm going to college in september and they email me on that email. my college is a couple hours away from where i live. and i did to know interviews and everything. its all sent to that email. so please can i get on there? cant you make one where you confrim who you are then you send the instructions to another email? so you can get them? it would make your lives easier.

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a banerji
, IN
Sep 16, 2011 9:11 am EDT

My hotmail account atanu_banerji@hotmail.com has been hacked by a criminal who is sending all sorts of fake messages to my relatives and friends demanding huge sums of money. I filed several applications to HOTMAIL PLEADING FOR CHANGING MY PASSWORD AND RECOVERING MY HOTMAIL ACCOUNT. SURPRISIGLY, HOTMAIL HAS NOT ACCEPTED MY APPLICATIONS ON THE GROUND THAT I SENT THEM INCOMPLETE INFORMATION.
I DID SEND TO HOTMAIL FULLY CORRECT INFORMATION. IS THERE NO FORCE IN THIS WORLD WHICH CAN CMPEL HOTMAIL TO ALLOW ME TO CHANGE MY PASSWORD AND TO RECOVER MY HOTMAIL ACCOUNT?
MY ADDRES IS AS UNDER:-
ATANU BANERJI
B-396(FIRST FLOOR) NEW DELHI-110019
NEW DELHI--110019(INDIA)

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Andon Baatiste
Sydney Metro Area, AU
Oct 05, 2011 10:17 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

A couple of days ago I had a hotmail account - groovetraxx@hotmail.com which I also used for Facebook. I ended up not being able to get into it using my regular password and then found an identity had taken over my Facebook site. I have recently reported this to Facebook, but I also want hotmail to do something.

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daveyachting
,
Mar 04, 2010 11:01 am EST

I was on msn messenger when i was cut off after trying to sign back in a few time i was told my ID or Password were wrong after asking for a new password 1 and 2 times and still not working i started to worry that my email account was hacked into ..
The account is still open because my friends and i are able to keep sending emails there and they are not coming back so they are being sent .
I would like to know how i CAN GET A HOLD OF HOTMAIL AND TO ASK FOR INFO, i was told from IT guy that hotmail and mirosoft keep a record of all things - last log in, failed trys etc etc .
I would like to know if i am able to save my old account or should i give it up to the hackers ? iv had it for 10 years .. 1 real pissed off guy .

This happened in TRINIDAD AN TOBAGO Caribbean and not in USA .
Any one with any ideas ? .

Dave

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ejaz4006
, PK
Jul 31, 2009 10:13 am EDT

Hello
my name is ejaz masood. I am from Lahore, Pakistan. My email id has been hacked or blocked by some one at around 11.30pm Pakistan standard time. I cannot access my email accounts (hotmail & gmail) and facebook account. My email ID is masood_ejaz@hotmail.com & ejaz.masood@gmail.com. I am using my above email ids for staying in contact with my friends. i have not misused the id. Kindly unblock my email ID or send password on this id ejazmasood81@hotmail.com.

if you wish to know any details please let me know.

i will be grateful to you for your support and look forward to your response.

regards,

ejaz masood

[protected] (cell Number)

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Edith Eubank
Goodyear, US
Jan 13, 2011 2:16 am EST

personal email account has been hacked into by unknown person; has locked me out of the account changed my password, security questions, etc. has gone through my email address book and sent out a letter to my family and friends as follows:

Subject: URGENT REQUEST PLEASE

I'm sorry to bother you at this time by my trip to London, for a three days program has been a mess. I was having a great time until last night when I got mugged on my way to the hotel where I lodged and lost all my cash and credit cards, It has been a scary experience, Anyway...I'm still alive and that's whats important. I'm financially stranded right now and I need your help to loan me $2200. Please you can remit to me through Western Union Money transfer. I'll refund it you as soon as I arrive home.

Here is my info:
Name/Edith Eubank
Address: 76 Maryland High Street
Zip Code: W1U4RY
Country: London UK

Best Regards,
Edith

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v.pichai
, IN
Oct 24, 2009 3:22 am EDT

my hot mail which i was using for serval years under the name pichai34@hotmail.com withpassword 14 july34 has been hacked by some body yesterday 23/10/2017 at about 1500 hrs gmt by somebody and they have given email to all the addresses in addressbook demanding a loan of $2500 saying i am in london and my wallet has been lost etc will you please check up my account find out what password he is now lusing for my account if not possible please close down my email address pichai34@hotmail.com early action requested
v.pichai d/b 14/7/.1934

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maureneka
, GB
Jan 05, 2011 2:18 pm EST
Verified customer This comment was posted by a verified customer. Learn more

i have recently aquired a new samsung phone...however since then have been unable to send pics direct to FB via email..using my pecial FB address...which i could with my old samsung phone...I keep getting the message..whenever i attempt to..."No response from hotmail"... if you do not deal with these problems perhaps you can tell me who could...thank you...maurene kauter (maureneka@hotmail.com)

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Justyf
Peyton, US
May 22, 2009 12:31 am EDT
Verified customer This comment was posted by a verified customer. Learn more

This email was sent to everyone on my address book, using my aol screen name. How could this happen.
They used a reply email address of "lokamenve@hotmail.com

Hello!
Dear friend:
We are business is selling all kinds of famous brand, bag, chanel, Lv, HandBags, Wallets, Belts, Scarf, Jewelry, Watches … … Let you enjoy to 100%satisfactions! Our website is : Email : lokamenve@hotmail.com We accept PAYPAL to pay!

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Ashraf Ashraf Hussein Sidky
, EG
Jul 21, 2012 6:32 am EDT
Verified customer This comment was posted by a verified customer. Learn more

My account has been hacked and doesnt want to let me in its ashrafsidky@hotmail.comm pls help so i can get my account back all my work contacts contact me on it. thank you

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shireen ali
Toronto, CA
Jul 06, 2012 5:07 am EDT

my email was hacked by some one and they are sending mails using my name and i can not open my hotmail account since 5 days now i have really important mails in my account so please fix my problem. Since the previous account that you have on records was also hacked sometime back and i had to close that account as well, there fore i do not have access to that acount too. i have created a new account which is: shireenali23@gmail.com . So you can send email at this account. i willl really appreciate if you can fix the problem ASAP, so that i can have access to my account. Thanks and best regards, Shireen Ali

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shireen ali
Toronto, CA
Jul 06, 2012 4:58 am EDT

hi my email account is hacked by some one and i am not avable to open my account any more so please let me know how can i open my account my email was shireenali23@hotmail.com and my new is shireenali23@gmail.com you can send me mail in my new account.thanksits been 5 days now and i have really important mails in my account

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JRG68
Banff, GB
Jan 07, 2012 10:51 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Windows live is now blocking my legitimate emails and products that I have paid for and genuine personal business emails from senders that are in my contact list are no longer managing to get mail to my inbox. The vast amounts of spam and phishing traffic to my inbox is ever increasing and the filters do nothing to block the junk mail. I also had to change my password when I was locked out of my account, I was able to get back into the account after a password reset, however the issues are getting more serious all the time.

I have reported these issues to the police and they are not interested although they do not deny that the concerns are on the radar, however that does nothing to get my stolen email back. If it were regular mail there would be some law to cover it but email is beyond the failing legal system of corrupt Britain!

Is there any way that I can engage some meaningful dialogue with msn hotmail staff to try and get the emails with the products that I have paid cash for and would really like the materials that I have paid for. Are there any better run email providers out there that I can change to.

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Winnie Barnard
Perth, AU
Nov 11, 2011 12:09 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I recieved the e-mail below from hotmail on Monday. Unfortunately I responded to it, and this person got into my account and sent E-mails to all customers in my account scamming them for money on my behalf. Is there any way you can track them down from the e-mail they used an make them accountable for their terrible actions? I have very angry people contacting me thinking that it is ME trying to scam them for money. I look forward to a positive response from you.
Regards,
A very upset customer.
E-MAIL RECIEVED ON MONDAY:

Welcome to Hotmail

The efficient way to do email

This message is from our data base center to all Hotmail account owners. We are currently upgrading our data base and e-mail account center. We are deleting all unused accounts to create more space for new accounts. To prevent your account from closing, you will have to update it below so we will know that it's a presently used account. To do this, You have to click on your reply button to reply back to this message and then you fill the information below

* Name: ...
* User name: ...
* Password: ...
* Date of Birth: ...
* Country Or Territory: ...

Confirm your E-mail by filling out your Login Information below after clicking the reply button, or your account will be suspended within 48 hours for security reasons.

Sincerely,

From: lasharialeem@hotmail.com
To: lasharialeem@hotmail.com
Subject: ACCOUNT ALERT!
Date: Mon, 7 Nov 2017 15:01:21 -0900

.ExternalClass .ecxhmmessage P {padding:0px;} .ExternalClass body.ecxhmmessage {font-size:10pt;font-family:Tahoma;}

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marwo
, ET
Nov 05, 2011 10:01 am EDT

please my name is marwa my i think some one attacked my hotmail box, hacked so my email is maanka_4@hotmail.com when i enter my password is not working, my password was ciil_m please help me and back to me my password agian

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ali miligi
, EG
Jul 31, 2011 8:37 am EDT

Dear Sir,
With great sorrow you are treating your customer with great careless. I am an old customer my account in hotmail is alimiligi@hotmail.com
Suddenly I could not enter to my account in spite that my password is still as it is. My password is omar123 and I didn’t changed but you say that some one used my account and changed it. I don’t believe that reason by any way because no one uses my account except myself. Please inform me either to my account alimiligi@live.com or ali_miligi@yahoo.com how to solve this problem. I have very important correspondences I must received. You will be legally responsible about any delay to let me enter to my account. I am a business man and by blocking my account you will cause great loss to me. .
Thanks in advance.
Ali Miligi
Inter. Commercial Consultant

N.B. my account alimiligi@hotmail.com was opened since more than ten years ago. Naturally I cant remember the secret question.

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nancyelena
, US
Dec 17, 2010 2:45 am EST

Someone should look in to this right away! This poor man needs to have something to live for. Please help him.
Thank you,
Nancy

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Jameelehsan
Hartlepool, GB
Oct 23, 2010 10:19 am EDT

Hi friends,
I am trying to sign in my hotmail accounts but both of them are blocked and whenever I try by giving right password get a message that my account is blocked because some one else has been trying to sign in by giving wrong passwords several times. I don't know how to get my account back . Please help me if any one of you have had same problem. Please reply to my email address thanks

jameelehsan@yahoo.com

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pobarjenkins
Minneapolis, US
Sep 26, 2010 7:23 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

My family and friends that use Windows live mail have no problems. My dad's email got compromised but a simple password change fixed it.

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docgrneyes
Alpharetta, US
Sep 26, 2010 2:59 pm EDT

I believe that the Windows Live Team are the hackers who created this problem and are in the end responsible. How is it that so many people got hacked and now can not validate their accounts. Windows Live needs to "MAN UP" reset the users accounts that allow us access to log-in and access our accounts NOW! Go to the following thread and flood those in charge with e-mails and phone calls.
http://www.windowslivehelp.com/thread.aspx?threadid=8dc45313-2e6c-4c9a-b838-5c8d1c10b53e&page=3
Lovina

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pobarjenkins
Minneapolis, US
Sep 23, 2010 9:49 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Your account information may have been stolen.

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s. Deo alias sasha dee
London, GB
May 28, 2010 3:36 am EDT

My Hotmail Account is Hacked Yesterday 27/05/10 after recieving an eamil from faked "hotmail" updating information sent to me and the form has to be filled or my eamil address was going to be stopped.

S.Deo

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REV. DR. HARRIET MARIE GRIGSBY
Baltimore, US
Dec 22, 2009 2:59 pm EST

MY E-MAIL HAS BEEN HACKED OR STOLEN & USED TO SCAM MONEY OUT OF MY CONTACTS. I HAVE NOTIFIED THE FBI IN THIS MATTER.

I CANNOT USE MY E-MAIL, I CANNOT EVEN BRING IT UP BECAUSE OF SOME LOW-LIFE
S-O-B. YES THIS THE PREACHER BUT I AM ANGRY THAT THIS IS ALLOWED TO GO WITHOUT INVESTIGATING.

REV. DR. HARRIET MARIE GRIGSBY
DrHrrt1@hotmail.com

I NEED A NEW ADDRESS SO I CAN CONTINUE MY MINISTERIAL & MINISTER OD MUSIC DUTIES. P L E A S E

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krispix318
, US
Oct 24, 2009 10:26 am EDT
Verified customer This comment was posted by a verified customer. Learn more

This is a known scam going around now. I would contact the authorities wherever you are in London because I highly doubt MSN or hotmail will tell you anything.

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ExpertDisc
, MY
Sep 08, 2009 1:15 am EDT

Dear Ann-Marie,
Me too have this problem this morning.
I think the first thing, u do is change your access password first.

Regards

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JoyChandler
Salinas, US
Aug 04, 2009 5:29 pm EDT

Dear Ann-Marie:
I have had the same problem as you with the same company. They have found a way to steal all of my addresses and to leave my address books depleted.
Have you found a way to stop this yet?
If so I would appreciate advice.
Thanks very much

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pattie2208
Hallandale, US
Jul 31, 2009 2:17 pm EDT

TAKE YOUTRSELF OFF OF FACEBOOK