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Hotel booked is under renovation
Complaint Rating: 
Company information:
Orbitz
Maryland
United States
www.orbitz.com
After reading all the information on all inclusive in Punta Cana and spending hours making a decision, I relied on the information that Orbitz has on their website in booking a trip for my daughter and her friend, only to get a very unhappy call from her that the hotel I booked was under renovation and they were put in another hotel that was very much below par. Orbitz rated the hotel as 4*... Never again will I trust Orbitz on a trip.
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