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FROM YOU FLOWERS Complaints - Horrible Service

Review all FROM YOU FLOWERS complaints

FROM YOU FLOWERS

Posted: 2008-05-12 by Billy [send email]
Horrible Service
Complaint Rating:  0 % with 1 votes
Company information:
From You Flowers
Old Saybrook, Connecticut
United States
www.fromyouflowers.com

I ordered Flowers from this half a@# company for mothers day.
I ordered them on a Thursday to have them delivered on Friday. No Flowers! I got an email stating that they couldn't find a florist and they would upgrade the order. They ungraded it alright, and they charged me twice. It is now Monday and no mothers day flowers!
I called again and they had no idea where the flowers were.
Do Not do business with this company. Bad day or not, they fumbled on trying to win me back.
Comments United States Flowers Delivery
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Comments

41 days ago by Cheryl [send email]
I ordered from this company because they promised Sunday delivery for my mother's 80th birthday. On Sunday they called and said that, due to unforeseen circumstances, they could not deliver the flower on Sunday. They asked what time would be best for Monday and I said it had to be before noon. The flowers were delivered Monday NIGHT, with the deliverer simply saying they were busy. When I contacted Fromyou Flowers they offered to refund the expedited fee - the fee charged for Sunday delivery! What gall. My advice is to steer clear of these idiots.
3 days ago by Denise [send email]
I had the same exact problem with them. My mom and sister lost their mom, brother, and sister in the past 5 months. I wanted same day service so I ordered flowers for both of them for the day before Thanksgiving. My Aunt received hers on Thanksgiving which ticked me off. When I called they said they would give me the same day fee back. Whoopdee-freakin-do. I didn't want them to be Thanksgiving flowers. It was for cheering them up before the holidays. Then they said they would take off 20%. I said fine. Still don't see it.
Then I'm told that on Friday morning at 9 am they woke my mom up and gave her the flowers. She said how beautiful they were. Then signed for them. Well, MY MOM is still waiting for her flowers and a neighbor received flowers from me. They had the nerve to ask if I'm sure if she received it or not! I yelled wouldn't you call the person giving you flowers and say thank you? And NO she didn't get them yet. I asked her on Thanksgiving AND I was over there and NO there were no flowers.
I am sooooo mad about this that I want to scream. DO NOT BUY ANYTHING FROM THESE PEOPLE!
They don't want to help at all. They won't even give you the name of the florist that was used.

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