Complaint Rating:

ASC is horrible with posting payments. My parents have their loan with this company and I constantly hear them tell me about the complaints on ASC. Now I get calls on my cell phone from them everyday. I tell them to stop calling but they do not CARE. They payments are also a problem. I cannot understand how it takes more than 10 business days to post a payment toward an account. I know these payments arrive to a lockbox, but posting payments doesn't take this long. ASC is purposely holding on to payments so they can apply late fees to customer's accounts. I have read the many complaints on ASC and I believe that we are all in the same boat. If they didn't take 10 business days to post payments, no one would be late. This company has to be investigated because they are functioning unethically. I have already sent a certified letter to Diane Sawyer at GMA, Meredith Viera at Today and other shows like 20/20, 60 minutes, Dateline NBC with several email complaints that I have printed off this website. I also suggested to these national news stations that an uncover investigation needs to be done in order to really figure how they function. PLEASE, everyone should also mail or contact these huge networks.