Complaint Rating:

DO NOT WASTE YOUR TIME!!

All of the previous complaints you have read about this company are true. The GPS system I ordered was a great price, until I found out that it was backordered for 5 additional weeks (they had already told me it would be 3 weeks when I bought it). I had to call to find that out (sitting on the phone for 20 minutes every time I called because I was on hold for so long).. I received no email notification of the new backordered status. When I finally did reach a "customer service" representative (I use that term sarcastically, because they don't know anything about customer service), the same guy hung up in my face 2 times. All he said was "Your order is backordered for 5 weeks." CLICK. No time to ask questions or anything.

I finally got in touch with a semi-polite girl who informed me that the GPS system was coming from OVERSEAS (no one informed me of this) and that if I would buy the $149 memory card (WHAT A RIPOFF!) that I would not only get the free promotion of having a system come from within the US, but that I would receive expedited shipping, and that it would be at my house in 2 days. So, if I had not decided to cancel my order, then if I'd ever had problems with the system, I would have had to ship it overseas to have it fixed. That is a HUGE detail to leave out. Not giving all the information is LYING.

DO NOT WASTE YOUR TIME OR MONEY ON THIS SHAM OF A BUSINESS.

Not only all of this to deal with, I now have to deal with the fact that they have all of my credit card information on file, and they haven't exactly proved to be trustworthy.

I hope enough potential customers read these reviews prior to placing orders with this company and that they are forced to go out of business.