Complaint Rating:

Company information:
Amazon.com
United States
www.amazon.com

2 bad encounters in 2 weeks. I have emailed them and called them asking how I can print an invoice for an order through them, but from a different vendor. I need the receipt to get reimbursed. They keep telling me to do the thing I've already done many times - and it only will let me access an order through them, from their warehouse. They treated me like an idiot - yet they do not have a solution to the problem!

Also, a book arrived all bent up. I called customer service. I do not like customer service from another country - the person did not understand realities here, and was not helpful. Amazon, you just lost a good customer. I buy a lot of books, and I will now be going elsewhere online.