Complaint Rating:

I ordered the free trial of Hoodia Cut online and was charged for the shipping and handling. I then saw a charge for 69.95 later on my bank statement and did not know what it was from. I called the 800 number corresponding with charge to find out what it was for. I talked with a rep who informed me that it was for additional Hoodia Cut that they had supposedly sent out to me, but I had never received. I know I did not authorize this transaction because a similar thing had happened prior but a pop-up appeared saying that I would have to sign up for a membership in order to get the free trial. I was extremely upset because their supposed policy is that they don't refund for any product that has been shipped out. I said that I wanted my money back and asked sternly what I had to do to get my money back. The representative gave me the e-mail address of the corporate office info@hodiastack.com and the mailing address Real Solutions Labs, 5920 K Avenue, Plano Tx, 75074. I'm going to e-mail the company and if I do not get the response that I want I am going to report them to the Better Business Bureau. I will update this with more information as it develops.