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CB Car Dealers Honda Motor 308 Whirlaway Boulevard, Sneads Ferry, NC, 28460, US
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Honda Motor
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Honda Motor

308 Whirlaway Boulevard, Sneads Ferry, NC, 28460, US
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10:01 am EST

Honda Motor - xm radio customer service

Honda accords have the great xm radio and we subscribed/paid for a year of service in october 2017. We just received a notice that there are additional charges and we are about to be turned over to their collections. I can't believe honda will tolerate supporting the xm radio as they are extremely rude and they are guilty of false advertising. (claiming we paid in full too early... Now there are more charges). Honda is an upstanding honest company in our opinion and we've had plenty of hondas and have suggested honda products to our friends an family. If honda continues to deal with such a dishonest and rude company, it would be a huge surprise, but we and our friends will go to another type of car. Abc tv (20/20 for example) is going to hear about this as well. Just wanted you to have a heads up on this. We truely appreciate, so far, your terrific cars and service but the public should not have to deal with the xm company which apparently honda has chosen.

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Valerie
Valerie
, US
Jul 08, 2008 6:39 am EDT

I am from Malaysia. I love Honda very much. My previous car is Honda ek4 year 1997.it is a very good car. Last year I bought the latest Honda civic 2.0 ivtec. Very nice car. Unfortunately the car is very unstable especially during rain. If I drive the car more than 100km per hour, the car is going to skip. I changed a new tire but it still happened. I asked Honda agent in Malaysia, they don't know how to solve my problem. Should I change the absorber? For your information, there is a few characteristic that I am not satisfied with this car...so, please help me to solve these problems...

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DHARAN
, MY
Jan 20, 2010 8:08 am EST

Firstly, this is regarding the faulty in the above said vehicle, and after some time and arguments made, the said distributor do not want to bear any responsibility than offering me an extended year of warranty and free service,
My purchase of this HONDA made HONDA CIVIC, did not reach its quality and perfection, as how it was suppose to be. I did not enjoy my drive ever since i bought it, having engine noise issu and i consulted even the 'service after sales', at the HONDA SERVICE CENTRE, and i continued facing more and much more trouble. and dismantal the new engine . (att photo) It is like HONDA selling its "rejected" cars and cheating its customers.

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sumit batra
, IN
Apr 05, 2011 10:07 am EDT

On 29th March 2017 morning when i i switched on airconditioner of my Honda Accord 2017, it was not giving cool air. I directly went to honda service station and in the afternoon they told me that cooling coil has some leakage and as the part is under warranty they will replace the same. I asked them about the availability of the part, for that they informed me due to year closing of accounts HONDA has stopped giving parts. and now 8 days hv passed and my car is still my car is in workshop...

Why do we have to face such issues due to their year closing?

Why cant they keep spare parts with the service stations?

Dont sell cars if u cant afford to stock such items in warehouse or with service station.

I have asked almost all honda service providers and all of them gave me the same reply

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sagarshah
, IN
Oct 30, 2014 11:32 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Hello Sir/Madam,
My name is Sagar Shah and i had purchased a Honda Activa 110cc on the special occasion of Dashera (8/10/2017) from an Authorized Dealer named- Morya Motors located in Kandivali (West).My engine number is ME4JF502JET344124 and number plate is MH02DR7598.During the time of Diwali i was out of town for a week just the day after coming from that trip i took my activa for my office and i noticed a sound coming from my front tire when a bumper or a kacha road comes i was shocked that how cum a noise can come from a vehicle which is not more than 15-20 days old? even i didnt used it much it was just 95kms used? So i went to the Dealer from where i purchased the vehicle..they told that my mudguard was not placed well soo they advised me to give the activa for it 1st service..just the next day i gave it to the Authorized Service Center located at Borivali (East) for servicing..the next day wen i went to take my activa they told that the parts under the front headlight were old and the left side corner under the headlight section is rusted..how cum a 15-20 days activa is rusted and is dented from the front? I didnt come accross any accident also soo how can it can be rusted? the Authorized manager told me that the dealer might have given me a Re-painted old activa..please take my complain into consideration and do fair with me...
I even have a photo of the front section which i have attached to it do see it..

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Louie A Carlos
, US
Jul 28, 2015 8:08 pm EDT

After 3 years 8 months of paying 550.00 a month I got behind by 60 days. after receiving checks in the mail in my business. I tried to pay but was unable to make payment on line, on phone, or with ATM Visa Card. They told me the only way was through Money Gram or Western Union. They do not make easy to bring my Account current. I was surprise how arrogant and unreasonable the ladies were. After making the payment they would not answer my call, I was on hold on two different lines for over 45 mins.

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dantrug
, US
Jul 05, 2011 9:34 am EDT

This started off as a really positive experience but turned into a nightmare. I initially worked with Addy, who offered me a great price. I drove all the way from Philadelphia and was satisfied with the whole transaction. In 2 days I had my car. At the time of closing I was told that my real plates would come in the mail and there was nothing else I needed to do. Two weeks later no plates, so I called b/c the temporary paperwork would expire soon. I called for 3 days and each time I was trasnferred to Addy's voicemail. Eventually I complained to the operator that I kept leaving messages but no one was calling back and that time was of the essence. She transferred me to someone who told me I should not worry until 3 days BEFORE the expiration. Needless to say there were still no plates the day before, so I called was able to speak to a Manager(Matt) who promised to follow up and call me on Monday morning. That time came and went, no call. I called, and again played the game of voicemail. I called again on Tuesday as now Matt is not returning my calls, he says "your plates are here come get them"|. I asked how could I do that since my paperwork as expired". He said they would pay for any tickets and I should not worry about it because that's a "no point violation"". I asked him if it was the position of the dealership that there customers should break the law, he insisted that it was a no points violation and I should just come and get it/. I of course raised ***, but my friend had to put herself out of the way to drive from NJ to PA to get me the plates'. On top of all this, Matt was shouting at me like I was in the wrong AND I came to find out that all that time the operator was transferring me to Addy's voicemail, he no longer worked there!

All this aside, they also have a non-optional "optional Millenium package":. On the HOnda paperwork the package is listed under optional, but when I stated I did not want it (window etching, stain removal from the seat for 3 years) I was told that they do it as "standard" and all of their new cars!. This standard costed an additional $999!

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premanandkutre
, IN
Nov 08, 2014 3:28 am EST
Verified customer This comment was posted by a verified customer. Learn more

I bought Honda Activa in march 14, and noticed / complained starter problem at second servicing to service center but they haven't worked on this. After one month again shown it to centre and after 3 days of followups I got with tempararily charged battery. Next day morning faced the same problem. Now service centre has sent battery for warranty replacement on 28th October 14, I have called couple of times but there is no response yet. I am sure if I don't follow it service center will not do anything.
Request you to please look into this and save my Activa click starts on road.

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Nosarb
Grand Forks, US
Jul 02, 2015 9:43 am EDT
Verified customer This comment was posted by a verified customer. Learn more

When I leased my 2017 Honda, I received a brochure with the automobile. It quotes, "First Class Service" "At Honda Financial Services, we pride ourselves on providing exceptional customer service to every customer, at every interaction, every time. We have a nationwide network of customer service representatives who have been specially trained to quickly access your account, answer your questions and help you every step of the way."

I called Honda Financial yesterday and could not talk to anyone. Just a computer menu. No people were available to access my account, answer questions and help every step of the way. Honda Lies. I have not missed any payments. I have owned 13 new Honda vehicles. This will be my last, as Honda lies to its customers. Shame on you Honda!

Valerie
Valerie
, US
Jul 30, 2008 5:08 am EDT

I have been shopping for a Car very seriously for buying a new one and after I saw the attitude of the sales people, I decided never to buy another Japanese car ever again. I walk in to Autowest Honda and we wait for half hour to get hold of somebody and then some sales guys shows up who has no interest whatsoever and ask us what we want to go for.We were looking for Honda fit & Honda Pilot.First the guy makes us wait for another 20 mins and comes back and says he could not find the key to test drive Honda Fit and then we ask about Honda Pilot and he walks over to Pilot and says we do not have Gas and we can only see the Car.What kind of messed up dealership is this ? Before this I gave my Car for service for a driver window not rolling up, They fix it but they have broken internal structure to get to the glass and they did not even mention it and when I showed it he cooly says "Ohh sorry since it's a old car we don't have parts and we thought you might just be fine with it".

Dublin Honda : I walk in to buy a car and the very mention of hybrid, the sales guys tells me with an attitude don't bother to show up for another 3 months and then he says the markup is $5000 over MSRP and just don't even think of buying one if you were not planning on getting that much money.Then I ask about Honda fit to test drive which is a gasoline car, He then says I cannot test drive until I buy it and that car has $3000 markup over the MSRP and I got so pissed being a Honda customer from before I just flatly told him on his face that I would rather buy an American Car any day than deal with this kind of attitude.I heard so much from other people about this but it was hard for me believe being an Honda owner but after personally exp. it I have decided to clearly buy an American car than a Japanese Car. The exact same thing applies to Toyota dealers as well because we saw the same attitude from Toyota but they were much better than Honda and at least answered our questions and allowed us to test drive.

I can go on about other's also within Bay Area but it's a waste of time on my part.

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gupta gaurav
, IN
Jun 21, 2011 7:31 am EDT

hi... my self prity gupta . i purchased a Activa on 22/6/2017 from pick up honda faridabad . since than it has baterry problem . machenics of pick up honda has checked my activa for more than 10 times but they are not able to rectify the problem . now i am very frustrated and now i request you to please refund my money . Prity gupta activa no. hr29y 6258 colour ; black . contact no. [protected]

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