Complaint Rating:

Company information:
Hollywood Profiles
80424, Colorado
United States
Phone: 1800-270-7138
www.hollywoodprofiles.com

This company refuses to reimburse monthly payments of $49.95 that have been deducted from my bank account since March. I never knew I had an account! A confirmation email was never sent to me. I joined again in June (thinking my efforts in March to join didn't go thru). Once I realized that I was getting charged since March, I phoned them and spoke to several customer service agents and finally a supervisor. Surprisingly, I now had "duplicate" accounts and both were getting charged. The supervisor was less than professional. The company did reimburse me one charge of $49.95 and the $39.90 enrollment fee (I thought I was enrolling for $1.95). The supervisor said he wouldn't have reimbursed me anything but that the management did it as a "courtesy". So, I'm out $100.85 and won't be seeing any of that money thanks to their shady operation.

Beware people! This place seems to know how to lure you in and steal your money. Pass the word so this business can no longer remain in business.