Complaint Rating:

Company information:
holiday inn cooper st.
cooper st.
Ottawa, Ontario
Canada

The holiday inn on cooper and cartier street is the worst hotel i have ever stayed at. My family and i were staying there for a couple nights. The front desk staff were not so great and most of the maids were wonderful. However... My 2 daughters an i were waiting for an elevator and one of the maids was very unprofessional. i did not get her name but she had stark red hair. She was having a conversation with an older woman about her history of drug use and abuse. In front of my 9 and 12 year old girls she was talking about smoking crack and using cocain. She went on to say she lived on the street at one point and was used to stealing to get what she wanted. I went back to my room to put my do not disturb sign on the door and checked out that night. Do not trust the holiday inn cooper st. because of crack head maids who steal.